I tried to add an AWS Educate promotional credit to my account, but it didn't work. How can I fix this?

You can redeem most credit codes on the Credits page of the Billing and Cost Management console. Be sure that there are no spaces before or after the code.

Some promotional codes (such as those from GitHub or Udacity) must be entered in your application when you first apply to AWS Educate. These codes will not work if you try to add them in the AWS Billing and Cost Management console. If you didn't add your credit code to your application, contact AWS Educate and provide your promotional code.

If you receive an error message that says the code that you entered has already been redeemed, contact AWS Educate

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Published: 2017-08-29

Updated: 2019-01-10