I’m being charged tax, but I’m tax-exempt. What should I do?

-or-

I’m being charged tax, but it’s the wrong tax. Why, and how do I fix this?

Your tax obligation is determined by the billing address associated with your account. If you need to update the information associated with your payment method, see How do I add a new payment method to my AWS account?

In a Consolidated Billing family, tax is calculated separately for each account, added together, and billed to the payer account. For more information, see How is tax calculated in a Consolidated Billing family?

If your organization is tax-exempt, make sure that you’ve provided AWS with your tax exemption information.

For more information on how AWS calculates tax, see AWS Tax Help.

Note: AWS customer service cannot provide tax advice. If you have a question about your tax obligation, consult your tax advisor.

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Published: 2016-06-09