I’m joining or creating an organization—how does this affect my AWS Support plan?

AWS Support plans are account-specific, so each account in an organization has its own AWS Support plan.

When a member account with an AWS Support plan is added to an organization, the AWS Support plan is temporarily canceled on the member account, and a prorated refund is issued to the member account for the remainder of the month. Shortly thereafter, the AWS Support plan is automatically reactivated on the member account, and a new monthly bill is generated on the organization's consolidated bill.

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Published: 2016-05-18

Updated: 2017-04-05