How do I troubleshoot Remote Desktop connection issues to my Amazon EC2 Windows instance?

Last updated: 2019-06-12

I can't connect to my Amazon Elastic Compute Cloud (Amazon EC2) Windows instance with Remote Desktop Protocol (RDP). How can I fix this? 

Resolution

You can use an automation document with AWS Systems Manager to troubleshoot RDP connection issues.

For manual troubleshooting steps, see Remote Desktop can't connect to the remote computer.