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Get started with AWS Support Documentation, Support Center, and AWS re:Post.

Documentation
Provides Amazon Support User Guides, API References, and AWS CLI commands you can use to work with AWS Support.

AWS re:Post
Quickly find answers to your technical questions on AWS re:Post, a community-driven question-and-answer service

Support Center
Provides access to Account and Billing help for AWS Support.

Whitepapers & slides

Forrester Total Economic Impact (TEI) of AWS Customer Enablement Services
Learn about the potential return on investment (ROI) you may achieve by engaging with AWS Customer Enablement services.

AWS Enterprise Support one pager
Read the one pager to learn how AWS Enterprise Support can help deliver significant business value.

AWS Business Support one pager
Read the one pager to learn how you can build a strong cloud foundation with high-quality Support.

AWS Business Support eBook
Read the eBook to learn how AWS Business Support can help you realize your business goals faster.

Forrester cloud support
See why Forrester says, “Cloud support services have evolved into essential solutions.”

Videos

Learn about AWS Enterprise Support (2:45)
Learn about AWS Business Support (1:33)
How do I start using Trusted Advisor (11:56)

Blog posts & articles

Showing results: 22-24
Total results: 47
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  • Blog Post

    Centralized view of support cases opened from multiple AWS accounts using AWS Systems Manager

    Sindhura Palakodety
    AWS Systems Manager Explorer is a customizable operations dashboard that reports information about your AWS resources. Explorer displays an aggregated view of operations data (OpsData) for your AWS accounts and AWS Regions. OpsData also includes information from supporting AWS services, such as AWS Trusted Advisor, AWS Compute Optimizer, and AWS Support Center cases, among other [...]
    17 Jun 2022

  • Blog Post

    Replique: Venture of BASF incubator Chemovator builds a digital solution on AWS to manufacture spare parts on demand

    Melina Bluhm
    Replique, a venture of chemical company BASF’s business incubator Chemovator, uses Amazon Web Services (AWS) to provide a fully encrypted digital inventory solution for on-demand manufacturing and shipping of spare parts. Comprising the whole process, Replique’s turnkey solution provides original equipment manufacturers (OEMs) the benefits of cost reduction, unlimited global availability of spare parts, and [...]
    02 Mar 2022

  • Blog Post

    Optimizing your AWS Infrastructure for Sustainability, Part III: Networking

    Katja Philipp, Aleena Yunus, Otis Antoniou, Ceren Tahtasiz
    In Part I: Compute and Part II: Storage of this series, we introduced strategies to optimize the compute and storage layer of your AWS architecture for sustainability. This blog post focuses on the network layer of your AWS infrastructure and proposes concepts to optimize your network utilization. Optimizing the networking layer of your AWS infrastructure When you [...]
    25 Oct 2021
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Twitch episodes

Join AWS Support experts on a live streaming series to discuss best practices and solutions at Twitch.tv/aws.

Most recent episode

AWS Identity and Access Management (IAM) Best Practices
1/26/2021
Michael Beck, Aydn Bekirov, and Louise Fox give an overview of IAM and share best practices for keeping your AWS environment secure.
Watch the recording

Previous episodes

Infrastructure Event Readiness
1/11/2021
Padma Malligarjunan, Michael Beck, and Francesco Penta discuss designing to be ready for peak traffic events.
Watch the recording

Amazon WorkSpaces - Helping You Work from Home Easily and Securely
12/15/2020
Padma Malligarjunan, Rob Higareda, and Francesco Penta provide an overview of Amazon WorkSpaces and share best practices for scaling desktops in a Windows environment.
Watch the recording

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