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Documentation
Provides Amazon Support User Guides, API References, and AWS CLI commands you can use to work with AWS Support.

AWS re:Post
Quickly find answers to your technical questions on AWS re:Post, a community-driven question-and-answer service

Support Center
Provides access to Account and Billing help for AWS Support.

Whitepapers & slides

Forrester Total Economic Impact (TEI) of AWS Customer Enablement Services
Learn about the potential return on investment (ROI) you may achieve by engaging with AWS Customer Enablement services.

AWS Enterprise Support one pager
Read the one pager to learn how AWS Enterprise Support can help deliver significant business value.

AWS Business Support one pager
Read the one pager to learn how you can build a strong cloud foundation with high-quality Support.

AWS Business Support eBook
Read the eBook to learn how AWS Business Support can help you realize your business goals faster.

Forrester cloud support
See why Forrester says, “Cloud support services have evolved into essential solutions.”

Videos

Learn about AWS Enterprise Support (2:45)
Learn about AWS Business Support (1:33)
How do I start using Trusted Advisor (11:56)

Blog posts & articles

Showing results: 25-27
Total results: 47
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  • Blog Post

    Journey to Adopt Cloud-Native Architecture Series: #4 – Governing Security at Scale and IAM Baselining

    Anuj Gupta, Neeraj Kumar
    In Part 3 of this series, Improved Resiliency and Standardized Observability, we talked about design patterns that you can adopt to improve resiliency, achieve minimum business continuity, and scale applications with lengthy transactions (more than 3 minutes). As a refresher from previous blogs in this series, our example ecommerce company’s “Shoppers” application runs in the cloud. [...]
    01 Oct 2021

  • Blog Post

    Managing the multi-account environment using AWS Organizations and AWS Control Tower

    Andrew Blackham
    This is the third post in our series about multi-account management. In the first post, Governance, risk, and compliance when establishing your cloud presence, we focus on design considerations for managing in a cloud environment. Our second post, Best Practices for Organizational Units with AWS Organizations, provides guidance for a production-ready organizational unit (OU) structure when creating [...]
    16 Jun 2021

  • Blog Post

    Use AWS Systems Manager Automation runbooks to resolve operational tasks

    Raghavarao Sodabathina, Dustin Liukkonen
    OpsCenter provides a central location where operations engineers and IT professionals can view, investigate, and resolve operational work items (OpsItems) related to AWS resources. AWS Systems Manager Automation simplifies common maintenance and deployment tasks for Amazon Elastic Compute Cloud (Amazon EC2) instances and other AWS resources. You can use this capability to build automations to [...]
    15 Jun 2021
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Twitch episodes

Join AWS Support experts on a live streaming series to discuss best practices and solutions at Twitch.tv/aws.

Most recent episode

AWS Identity and Access Management (IAM) Best Practices
1/26/2021
Michael Beck, Aydn Bekirov, and Louise Fox give an overview of IAM and share best practices for keeping your AWS environment secure.
Watch the recording

Previous episodes

Infrastructure Event Readiness
1/11/2021
Padma Malligarjunan, Michael Beck, and Francesco Penta discuss designing to be ready for peak traffic events.
Watch the recording

Amazon WorkSpaces - Helping You Work from Home Easily and Securely
12/15/2020
Padma Malligarjunan, Rob Higareda, and Francesco Penta provide an overview of Amazon WorkSpaces and share best practices for scaling desktops in a Windows environment.
Watch the recording

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