Meet Amazon Q
Amazon Q transforms how work gets done in your organization. Developers can use it for all their tasks like coding, testing, upgrading, troubleshooting, and security scanning. Business users can have tailored conversations, solve problems, generate content, take actions, streamline tasks, and more. Amazon Q also makes it easier for employees to get answers to questions across business data—such as company policies, product information, business results, code base, employees, and many other topics—by connecting to enterprise data repositories and summarizing the data logically. It is built with security and privacy in mind from the start, making it easier for organizations to use generative AI to increase productivity and speed up innovation.
Amazon Q Products
Amazon Q Business
Amazon Q Developer
Amazon Q in AWS Services
Generative AI assistance for business intelligence
Amazon Q brings advanced generative AI technology to Amazon QuickSight, the AWS unified business intelligence (BI) service built for the cloud. With Amazon Q in QuickSight, your business analysts get a generative BI assistant they can use to build BI dashboards, visualizations, and complex calculations in minutes, all while using natural language. Empower any employee to create customizable data stories and go beyond dashboard-delivered insights with multi-visual Q&A responses and AI-driven executive summaries. Discover key insights, trends, and drivers with agentic AI to make smarter decisions across the business.
Generative AI assistance for customer service
Amazon Q adds generative AI capabilities in Amazon Connect, the AWS cloud contact center, to support contact center agents and end-customers. Amazon Q in Connect automatically detects customer issues from the conversation and leverages generative AI to deliver real-time, personalized responses and recommended actions, leveraging customer information and content from your knowledge repositories and external website. Reduce handle times, deliver exceptional customer service, and lower service costs thanks to your AI virtual assistant for customer service.
AI assistants in supply chain management
Amazon Q adds AI power to AWS Supply Chain, our cloud-based supply chain management application. It empowers inventory managers, supply and demand planners, and other professionals to ask and receive intelligent, data-driven answers about the supply chain. Amazon Q can integrates data from diverse systems to highlight trends, make predictions, and explain cause and effect. Your team can use AI to explore what-if scenarios, understand trade-offs, and make informed decisions to optimize your global supply chain.