Amazon Q – Generative AI Assistant

The most capable generative AI–powered assistant for accelerating software development and leveraging companies' internal data

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Overview

Amazon Q Products

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Customers

Meet Amazon Q

Amazon Q is a generative AI assistant that transforms how work gets done in your organization. With specialized capabilities for software developers, business intelligence analysts, contact center employees, supply chain analysts, and anyone building with AWS, Amazon Q helps every employee get insights on their data and accelerate their tasks. Leveraging Amazon Q's advanced agentic capabilities, companies can streamline processes, get to decisions faster, and help employees be more productive.

Amazon Q Products

Amazon Q Business

Amazon Q Business makes generative AI securely accessible to everyone in your organization. Leveraging your own company's content, data, and systems, Amazon Q Business makes it easier to get you fast, relevant answers to pressing questions, solve problems, generate content, and take actions on your behalf. Amazon Q Business easily and securely connects to commonly used systems and tools so it can synthesize everything and provide tailored assistance empowering your teams to be more data-driven, creative, and productive.

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Amazon Q Developer

Amazon Q Developer is the most capable generative AI-powered assistant for building, operating, and transforming software, with advanced capabilities for managing data and AI/ML. Amazon Q Developer goes beyond coding to help developers and IT professionals with all of their tasks— from coding, testing, and deploying, to troubleshooting, performing security scanning and fixes, modernizing applications, optimizing AWS resources, and creating data engineering pipelines. Data scientists can get guidance to quickly and easily build analytics, AI/ML, and generative AI applications.

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Amazon Q in AWS Services

Generative AI assistance for business intelligence

Amazon Q brings advanced generative AI technology to Amazon QuickSight, the AWS unified business intelligence (BI) service built for the cloud. With Amazon Q in QuickSight, your business analysts get a generative BI assistant they can use to build BI dashboards, visualizations, and complex calculations in minutes, all while using natural language. Empower any employee to create customizable data stories and go beyond dashboard-delivered insights with multi-visual Q&A responses and AI-driven executive summaries. Discover key insights, trends, and drivers with agentic AI to make smarter decisions across the business.

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Generative AI assistance for customer service

Amazon Q adds generative AI capabilities in Amazon Connect, the AWS cloud contact center, to support contact center agents and end-customers. Amazon Q in Connect automatically detects customer issues from the conversation and leverages generative AI to deliver real-time, personalized responses and recommended actions, leveraging customer information and content from your knowledge repositories and external website. Reduce handle times, deliver exceptional customer service, and lower service costs thanks to your AI virtual assistant for customer service.

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Generative AI assistance in supply chain management

Amazon Q introduces advanced generative AI capabilities in AWS Supply Chain, our cloud-based supply chain management application. It helps you operate your supply chain more efficiently by analyzing the data in your AWS Supply Chain Data Lake, providing important operational and financial insights, and answering urgent supply chain questions. It reduces the time users spend searching for relevant information, simplifies the process of finding answers, and minimizes the time needed to learn, deploy, configure, or troubleshoot AWS Supply Chain.

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An industry-leading enterprise AI solution customized for your organization

50%

Highest reported code acceptance rates of any coding assistant that suggests multi-line code

450,000

Hours saved from manual technical investigations

50+

Built-in, managed, and secure data connectors

80%

Acceleration in coding tasks with Amazon Q’s advanced agents

Secure and private by design

Data security

Amazon Q is built to meet the most stringent enterprise data security requirements. It understands and respects identities, roles, and permissions, ensuring personalized interactions based on user access levels. If a user is not permitted to access certain data without Amazon Q, they cannot access it using Amazon Q either. Administrative controls apply guardrails, allowing you to customize authorization.

Your privacy

When you sign up for Amazon Q Developer Pro or Amazon Q Business plans, we don't use your data to improve underlying models for others. You are always in control, and your data remains your differentiator.