Posted On: Sep 18, 2020
Amazon Kendra is a highly accurate and easy to use enterprise search service powered by machine learning. Starting today, Amazon Kendra customers can use custom tags to target specific FAQs, based on the search context.
For example, marketing FAQs can be uploaded with a “marketing” tag to ensure Kendra targets marketing related FAQs, and excludes unrelated content to generate more accurate answers. To use custom tags at time of search, customers can leverage Amazon Kendra’s existing filtering capabilities, which will now apply to both documents and FAQs.