Amazon Web Services
This video demonstrates how to quickly set up an Amazon Connect contact center. Titiksha Singh, a Specialist Solutions Architect for Amazon Connect, walks through the process of creating a virtual contact center instance, configuring telephony options, and claiming a phone number. The video highlights Amazon Connect's key features, including AI and machine learning capabilities, omnichannel support, and pay-as-you-go pricing. It showcases the simplicity of setting up a fully functional contact center in just a few minutes, emphasizing Amazon Connect's ease of use and scalability for businesses of all sizes.