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Customers today expect more personalized, timely interaction from their banks. They seek engagement that proactively offers relevant products and services. Firms that don’t adopt digital channels or capture data to develop robust customer profiles risk missing out on sales opportunities. To keep these customers, banks need technology to capture and analyze customer interactions, build user segments, identify buying signals, and flag consumer sentiments promptly.
Partner Solutions
Software, SaaS, or managed services from AWS Partners
MoEngage is an Intelligent Customer Engagement Platform trusted by enterprises in 35 countries, including several Fortune 500 brands. MoEngage offers deep personalization of customer interactions to drive better engagement, retention and loyalty.
Merge customer data and traditional data sources for a 360-degree customer view. Embedded predictive analytics engenders a deeper customer understanding. Engage with customers contextually across inbound & outbound channels. Craft compelling experiences tailored to each unique customer's journey.
LightFlow is an AWS native, API-first solution that helps FinServe clients deliver hyper-personalized customer experience solutions to their customers. The API model will augment existing core banking infrastructure without having to rip and replace.
Lightflow is a transformative banking experience platform that leverages advanced AI and machine learning to deliver personalized, consistent, and highly responsive customer experiences across all banking channels and products. By integrating with core banking systems, Lightflow enables banks to rapidly reimagine the customer journey, optimize engagement, and drive growth through enhanced customer service, cross-selling, and new customer acquisition.
Ascend Analytical Sandbox enables instant access to Experian credit data on 220M consumers, commercial data, property data, alternative data, and clients' customer data. Access thousands of scores and attributes through industry-standard analytics and data visualization tools for valuable insight.
FICO® Decision Modeler brings the power of FICO® Blaze Advisor® decision rules management system to the cloud. It comes with the same core decisioning capabilities and technologies as Blaze Advisor but is completely designed and architected with a cloud-first, platform-enabled guiding principle from the very beginning. Now, on top of world’s leading-edge decision rules management system and rules engine, you can take full advantage of FICO® Platform to gain enterprise-grade capabilities such as connected and centralized decisioning, continuous decision governance and self-improving, high availability, stringent security, flexible scalability, universal accessibility, five-9s reliability all from the cloud. With FICO Decision Modeler, your business users can only become more empowered, your analytic investments more rapidly monetized, your cross-business-line collaborations more enterprise ready, your business operations more agile and proactive, the decisions your organization makes more accurate, ethical, explainable, and your regulatory compliance level more ensured. Visit the FICO Decision Technology Community to download software trials, get support and talk to the experts!