Enterprises want to improve efficiency across their paid, earned, and owned channels, and touch points. By using Campaigns & Journeys solutions on AWS, companies can automate marketing and advertising campaign setup, workflows, implementation, journeys, tracking, reporting, and measurement. They can choose to build single- or multi-channel customer journeys to enhance engagement. Through these solutions, companies can acquire new customers, cross-sell or upsell, accelerate innovation and agility, increase campaign conversion, and reduce operational costs.

AWS Services

Purpose-built cloud products

Partner Solutions

Software, SaaS, or managed services from AWS Partners

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  • CleverTap -Drive Customer Lifetime Value Across Industries

    CleverTap is the only platform that uses Artificial Intelligence and Machine Learning to personalize the customer experience using real-time behavioral data. These precise predictive models result in timely, relevant engagement opportunities based on each user’s exact needs.
  • Pointillist Journey Analytics and Orchestration SaaS Solution

    Pointillist discovers, analyzes and orchestrates your understanding and interaction with your customers journeys in real-time. Delivered as a SaaS solution, Pointillist is the quickest, easiest, and most advanced path to journey enablement you can take as an enterprise.
  • Braze

    Braze is architected for speed, breadth, and secure ecosystem interoperability, enabling travel and hospitality brands to orchestrate live marketing and operational messaging programs that incorporate consumer, enterprise, and third-party data.
  • Hootsuite

    Hootsuite accelerates your social transformation in five areas: Social Insights: Social data and Insights Social Marketing: Drive your marketing strategy with measurable results Social Selling: Build long-term relationships Social Customer Service: Strengthen customer relationships Employee Advocacy: Build brand
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Guidance

Prescriptive architectural diagrams, sample code, and technical content

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  • Connected Customer Journey Hub on AWS

    This Guidance helps to create a single source of truth of customer touch points to automatically understand and extract customer linked information from siloed, raw, and disparate data.

  • Omni-Channel Customer Engagement for Travel & Hospitality

    This Guidance features a unified user interface for customer service teams at Travel & Hospitality (T&H) companies, with recommendations for delivering personalized customer service across all channels, and at every stage of the customer journey.

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