Chatbots and virtual assistants offer interactive help that makes it easy to monitor, operate, and troubleshoot within your customer channels. Receive alerts, retrieve diagnostic information, configure resources, initiate workflows, and receive AI-based recommendations. It becomes easier for your team to stay updated, collaborate, and respond quickly to incidents, security alerts, and customers.

AWS Services

Purpose-built cloud products

AWS Solutions

Ready-to-deploy solutions assembling AWS Services, code, and configurations

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  • QnABot on AWS

    Deploy a multi-channel, multi-language conversational interface (chatbot) that responds to your customer's questions, answers, and feedback, powered by large language models (LLMs).
  • Generative AI Application Builder on AWS

    Accelerates development and streamlines experimentation by helping you ingest your business-specific data and documents, evaluate and compare the performance of large language models (LLMs), rapidly build extensible applications, and deploy those applications with an enterprise-grade architecture.
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Partner Solutions

Software, SaaS, or managed services from AWS Partners

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  • Omilia Conversational AI Suite

    Omilia Conversational AI Suirte is an AWS-hosted Customer Service Automation Framework that provides: Zero-coding, Zero-maintenance Instantly deployable and configurable Natural Language dialog components. Now you can easily handle complex tasks, such as soliciting a credit card number, or a date of birth.
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Guidance

Prescriptive architectural diagrams, sample code, and technical content

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