Customer Stories / Telecommunications

2024
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Konecta and AWS: A Generative AI-driven Approach to Elevating Customer Experience

We'll hear from Konecta executives about how the company is embracing an AI-driven approach to transform customer experience and support clients on their own AI journeys.

Konecta orchestrates a complete AI ecosystem for clients, easing adoption and ensuring elevated customer experience and operational excellence. By partnering with AWS, Konecta builds a platform without reinventing the wheel, leveraging cloud architecture, innovation methodology, and technical support from AWS. We'll learn about the journey to create this platform, the technology stack used, and why Konecta chose AWS.

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With Bedrock and the way to have several LLMs integrated in the platform allows us to be very agile, very flexible and to adopt GenAI in our company to become one of the leaders in the GenAI industry of our sector."

Jorge del Río
Chief Information Officer, Konecta

AWS Services Used

Amazon Bedrock

Amazon Bedrock is a fully managed service that offers a choice of high-performing foundation models (FMs) from leading AI companies like AI21 Labs, Anthropic, Cohere, Meta, Stability AI, and Amazon via a single API, along with a broad set of capabilities you need to build generative AI applications with security, privacy, and responsible AI.

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More Telecommunications Customer Stories

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  • Americas

    Pinterest su AWS

    Pinterest è un motore di scoperta visiva che ospita miliardi di immagini che oltre 450 milioni di utenti possono esplorare, salvare e condividere come "Pin" su bacheche di ispirazione digitali personalizzate. Nato nel cloud Amazon Web Services (AWS), Pinterest è in grado di dimensionare l'elaborazione, l'archiviazione e l'analisi dei suoi dati in rapida crescita, il tutto riducendo la gestione dell'infrastruttura e concentrandosi sull'innovazione. Utilizzando le soluzioni di elaborazione di AWS, Pinterest ha migrato la sua pipeline iOS di integrazione continua e distribuzione continua (CI/CD) dall'ambiente on-premise per ridurre gli errori di compilazione di oltre l'80%. Inoltre, utilizza il machine learning (ML) per potenziare il suo strumento di ricerca visiva Pinterest Lens, in grado di riconoscere oltre 2,5 miliardi di oggetti e abbinarli ai prodotti. Attualmente, la piattaforma di dati exabyte di Pinterest funziona interamente su AWS, dimensionando la ricerca e l'analisi dei log a oltre 1,7 TB e riducendo i costi operativi del 30%.
    2014
  • Europe, Middle East, & Africa

    T-Systems Uses Amazon Bedrock to Create New AI Experiences

    T-Systems, an Amazon Web Services (AWS) Partner, is using generative artificial intelligence (AI) tools including Amazon Bedrock to deliver cutting-edge solutions that combine AI and virtual reality. High performance, security, and cost-efficiency are vital. And that’s why, says vice president of hyperscaler managed services Rachel Linnemann, the Deutsche Telekom subsidiary chooses to partner with AWS.
    2024
  • Latin America

    CONTPAQi ahorra en un 11% los costos a través de los servicios AWS

    Gracias a la nube de AWS, CONTPAQi ha acelerado el desarrollo y el time-to-market de productos y, sobre todo, ha optimizado costos. Todo eso resulta en mejores negocios e inmediatez en el atendimiento de las demandas del mercado.
    2023
  • France

    Etude de cas AWS : Cinémur

    Cinémur est une startup française lancée en 2011, qui propose un service web et mobile dédié aux films et séries présenté sous la forme d’une interface intuitive, sociale et personnalisable.
    2019
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