Raiffeisen Bank International Migrates over 40% of Applications Creating a Modern Customer Experience

Deriv, one of the world’s largest online brokers, faced challenges accessing vast amounts of data spread across various platforms. It turned to AWS for help and adopted Amazon Q Business, a generative artificial intelligence (AI) tool, to retrieve and process data from multiple sources. By setting up connections to Slack, Google Docs, Google Drive, Web Crawler, and GitHub, Amazon Q Business quickly became integral across departments, including customer support, marketing, content creation, and recruiting. By leveraging Amazon Q Business, Deriv reduced the time spent onboarding new hires by 45 percent, minimized recruiting task times by 50 percent, and dramatically streamlined campaign management for marketing teams.

Crece Más, a company devoted to helping entrepreneurs thrive, wanted to develop a platform to give small businesses tools to automate operations and grow—but struggled to secure funding. With the help of AWS Partner Facele and Amazon Web Services (AWS) infrastructure, Crece Más secured funding to develop a platform to manage inventory, sales, deliveries, and more. With an impressive new application, Crece Más has grown its customer base by 45 percent in just six months. The platform allows small businesses to scale, increase sales by up to 45 percent, and reduce operational costs by 25 percent, helping them expand into new markets and contribute to regional economic growth.

Factoring services company Capital Express wanted to improve client evaluations and grow its business, but it had an outdated system that made accessing data difficult. The company teamed up with AWS Partner NetRed to migrate its data using capabilities from Amazon Web Services (AWS). Migrating helped Capital Express create Advance, an innovative financial management tool that offers real-time data processing. Implementing Advance cut monthly operating costs by 94 percent. It also reduced the time needed for client enrollment and IT consultations to just five minutes. These improvements streamlined operations and enabled faster service delivery, dramatically increasing the growth potential of Capital Express and helping it meet customer needs faster.

Moov, a payment processor with direct connections to major card networks and payment systems, ensures scalability and availability for high-demand scenarios, from political campaigns to exclusive product drops. With AWS as the backbone, Moov’s solutions connect seamlessly, enabling faster and more scalable money movement across its network. Thanks to AWS Partner Visa and Visa Cloud Connect on AWS, Moov eliminated the need for traditional data centers and infrastructure, streamlining access to payment networks. This innovation delivers immediate transaction insights to customers already on AWS, enhancing the end-user experience and redefining payment processing.