Customer Stories / Hospitality

2022
Starbucks logo

Starbucks Builds Seamless Customer Experiences on AWS

Starbucks is a Seattle-based global coffee company with approximately 10,000 company-owned stores in North America.

In this video, learn how the company uses Amazon Web Services (AWS) to build a customer rewards and commerce platform that is flexible, reliable, and scalable to support millions of customers. “If anybody’s ever mobile ordered from their app at Starbucks, that entire engine is built on AWS. We felt that gave us a lot more flexibility to spin up more channels, and to do the massive scale that we see everyday,” says Jeremy Graham, vice president of digital platform engineering at Starbucks.

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If anybody’s ever mobile ordered from their app at Starbucks, that entire engine is built on AWS."

Jeremy Graham
Vice president of digital platform engineering at Starbucks.

More Hospitality Customer Stories

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  • Europe

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    TUI Measures Infrastructure Sustainability, Lowers Resource Requirement 40 Percent Using AWS

    One of the world’s leading tourism groups, TUI is always looking for new ways to serve its 60 million customers. Today, that means building data-driven solutions using machine learning and Amazon Web Services (AWS). By creating a sustainability scoring tool, the company can measure the sustainability impact of its infrastructure. It’s an approach that Dr. Lukas Schack, principal machine learning engineer at TUI, says has helped lower resource requirements for one machine learning product by 40 percent while providing the same stellar service.
    2023

  • Europe, Middle East, & Africa

    lastminute.com

    lastminute.com Reduces Compute Costs and Simplifies its Compliance with the GDPR after Migrating to AWS

    lastminute.com migrated its on-premises microservices to the AWS Cloud to improve elasticity, reduce compute costs, and simplify its compliance with the GDPR.
    2022

  • United Kingdom

    travelex

    Travelex Case Study

    Travelex is a name that’s trusted by many for its currency-exchange expertise and presence in airports around the globe. The company is investing in evolving its digital capabilities to streamline international money transfer and foreign exchange services for consumers and corporate customers.
    2019

  • France

    TheFork

    TheFork on AWS

    One of the leading online table booking services in Europe and Australia, TheFork connects diners with their restaurant of choice through its website and mobile app. The Tripadvisor company migrated to Amazon Web Services (AWS) in 2020 to improve the quality of its online services and more effectively support its 60,000 partner restaurants.
    2024
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