Customer Stories / Telecommunications / Germany

2021
Vodafone logo

Vodafone Germany Uses AWS and Amdocs to Deliver Seamless Customer Experiences

Vodafone Group, a worldwide operating telecommunications company, is reimagining the customer experience by broadening its offerings.  

According to Ralf Hellebrand, programme director of technology at Vodafone Germany, its customers expect more combined services, delivered seamlessly. "In order to do that, we need to utilize technology to bundle these services, evolve them in the market, and provide a seamless experience," says Hellebrand.

To automate the process, Vodafone Germany turned to Amazon Web Services (AWS) and Amdocs, an AWS Advanced Consulting Partner, to free its workforce from repetitive work. "We are getting our people focused on creating more value for the customer," says Hellebrand.

Learn more in the video.

kr_quotemark

We are utilizing the combination of AWS and Amdocs services in order to get our people freed up from the repetitive work. We are getting our people focused on creating more value to the customer."

Ralf Hellebrand
Programme Director of Technology, Vodafone Germany

AWS Service Used

AWS Advanced Consulting Partner

AWS Partners are uniquely positioned to help you accelerate your journey to the cloud and take full advantage of all that AWS has to offer.

Learn more »

More Telecommunications Customer Stories

Showing results: 9-12
Total results: 92

no items found 

  • North America

    Pinterest

    Pinterest on AWS

    Hosting billions of images for over 450 million monthly users to discover.
    2018

  • United States

    PBS

    PBS on AWS

    PBS innovates using Amazon Web Services (AWS) to bring its annual Short Film Festival to a virtual format, improve the performance of video streams, enhance its archives with deep search functionality, and more using artificial intelligence (AI).
    2022

  • Europe

    T-Systems

    T-Systems Helps Customers Discover Data-Driven Use Cases in Trusted Environment with AWS

    T-Systems is a leading European digital service provider and subsidiary of telecommunications provider Deutsche Telekom. Trust can be a hurdle for its customers as they pursue new use cases that require faster scalability and more powerful processing. Aleksandar Kelečević, technical team lead—data economy, says partnering with Amazon Web Services (AWS) helps T-Systems show its customers how they can discover the true potential of their data in the cloud.
    2023

  • Europe

    Vodafone

    VodafoneZiggo Prioritizes Data Protection to Secure Customer Trust Using AWS

    Netherlands-based telco VodafoneZiggo needs to stay compliant with not only European Union General Data Protection Regulation (GDPR), but also Dutch laws governing the handling of data by telecoms providers. It uses Amazon Web Services (AWS) services such as AWS Security Hub, which gives full visibility of security alerts and compliance status through a single pane of glass. Meanwhile, data objects in Amazon Simple Storage Service (Amazon S3) are automatically encrypted to help ensure customer data is stored safely. Along with AWS support and training, says cloud engineer Sander Janssen, this provides VodafoneZiggo with the “full package,” which has been integral to the telco’s smooth cloud journey.
    2023
1 …
23456
… 23

Get Started

Organizations of all sizes across all industries are transforming their businesses and delivering on their missions every day using AWS. Contact our experts and start your own AWS journey today.

Contact Sales