Real-time communication capabilities that are embedded into applications are a growing demand for organizations. And organizations need the tools that allow them to engage with their customers through various channels. Application Communication Tools on AWS enable builders to easily add real-time voice, video, and messaging capabilities into their applications, all powered by machine learning. By using these communication building blocks, you can meet your customer where they are, innovate faster, improve fidelity, and have a better understanding of the general sentiment from your customer interactions.

AWS Services

Purpose-built cloud products

Amazon Chime SDK
Embed intelligent real-time communication capabilities into your applications
Amazon Lex
Build chatbots with conversational AI