To better understand their customers, leaders in the travel and hospitality industry need a single, unified view of customers, known as Customer 360. With Single View of the Traveler/Guest solutions on AWS, organizations can acquire data from every customer interaction and store it in a single repository that is constantly augmented and enriched. Data stored on AWS is accessible across the organization, facilitating more effective marketing campaigns and targeted communications through powerful analytics tools that help personalize the customer experience and identify retail trends.

AWS Solutions

Ready-to-deploy solutions assembling AWS Services, code, and configurations

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  • Unified Profiles for Travelers and Guests on AWS

    Unified Profiles for Travelers and Guests on AWS helps you collect customer data from multiple systems to unlock insights, driving personalization and a curated experience for travelers and guests.
  • Clickstream Analytics on AWS

    Deploy a solution that automatically provisions a configurable data pipeline to collect, ingest, analyze, and visualize clickstream data inside your web and mobile applications.
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Partner Solutions

Software, SaaS, or managed services from AWS Partners

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  • Revinate Marketing

    Hoteliers drive revenue through direct guest bookings. They deliver delightful experiences because they connect with guests directly. At Revinate, we enable this transformation with our hospitality-specific Guest Data Platform and guest communication solutions.
  • Amperity Customer Data Platform

    - AmpID: AI Powered Customer Identity Management - Amp360: Modern Customer 360 AmpIQ: Customer intelligence & activation hub - Datagrid: Connected customer data infrastructure
  • Revinate CDP

    For hoteliers without the benefits of a hospitality-centric customer data platform, the lack of visibility across the organization can be a major pain point. Hoteliers struggle to navigate multiple technology solutions. Either they face the complex and time-consuming efforts of integrating them, or data is siloed in different tools. This hinders data accessibility as well as coordination among departments. Revinate's CDP helps you easily leap over these hurdles.
  • OpenJaw t-Retail and t-Data Platforms

    OpenJaw t-Retail enables omnichannel retailing of travel products including flights, seats, baggage, hotel, attractions, and insurance. OpenJaw t-Data Identity Resolution is a configurable toolkit for accelerating in-house customer data initiatives.
  • Personalize.AI

    Unlock more than 25% revenue growth using Personalize.AI (P.AI), a purpose-built SaaS solution. Leverage data from loyalty rewards programs, customer interactions and campaigns to better understand which customer experiences, content, products and offers to recommend.
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Guidance

Prescriptive architectural diagrams, sample code, and technical content

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