These command line tools (supported and maintained by AWS) have been provided to help AWS Premium Support customers gather some of the basic information we typically collect while troubleshooting customer-reported issues. In cases where you're experiencing an apparent networking or performance-related issue, the output from these tools can help to expedite the diagnosis and troubleshooting process.
Please download and run these tools on the system that is making Amazon S3, EC2, CloudFront, and/or SQS requests, then attach the output file to your support case.
Some of the information these tools collect:
Running the Tools: