Big Data & Analytics for Telecom

Surface powerful insights about your business by leveraging data from your operations, customer base, and network. From informing retention programs and identifying effective customer offerings to developing preemptive maintenance programs for your network components, Big Data and Analytics solutions from AWS help you create outstanding customer experiences.

By developing a highly-available, scalable, and automated data pipeline in the AWS Cloud, enjoy responsiveness, agility, and flexibility in your decision-making by providing your data scientists and business stakeholders with a holistic, 360-degree view that leverages relevant data in real-time. Plus, with automated, cost-effective solutions for data lifecycle management, ensure your data is accessible, allowing you to eliminate the need for complicated, time-intensive, on-premise data management solutions for network and call data records.

Use cases

  • Data Analytics
  • Data Flow
  • Data Analytics
  • Data Analytics

    Eliminate silos and unlock your data to gain a holistic, 360-degree view of your customers' experience. With solutions to ingest data from OSS, BSS, and other sources, AWS then provides the standard analytics tools you need to perform batch, streaming, and deep learning on your data, accelerating your analytics capabilities and allowing you to drive retention programs, identify potential new offerings, improve your customers' experience, and more.

    industry-page-diagram_telecomm-data-analytics-01

    "With AWS, we can collect more data from more sources and gain new insights into customer needs - all with fewer resources. We then use this insight to address service issues, deliver a personalized experience, and minimize customer churn."

    Joel Cumming
    Head of Data, Kik Interactive

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  • Data Flow
  • Data Flow

    Simplify your data environment with data management automation solutions from AWS. With the ability to take advantage of AWS' full suite of storage options in tandem, as well as the power to automate and tier data from hot to warm to cold as your data ages, you can eliminate the need for expensive, complicated, and time-intensive, on-premise data management solutions for backup and recovery, billing data, call data records, and more.

    industry-page-diagram_telecomm-data-flow

    "We expect to be ingesting about 10TB of data each day, and the cost of doing that with an on-premises solution would be prohibitive, let alone the time it would take to curate and manage the data. We delivered our data-analytics and customer-insights platform in three months by using AWS, reducing deployment time by at least 75%."

    Hamish Moga
    General Manager of Digital & Analytics, Vocus Communications

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Get started

Leading companies in the telecommunications industry are already using AWS. Contact our experts and start your own AWS Cloud journey today.