Voice Connector
Amazon Chime Voice Connector enables you to connect your on-premises phone systems to the Public Switched Telephone Network (PSTN) and Chime meetings service, replacing your legacy network. Voice Connector is available for inbound calling only, outbound calling only, or both inbound and outbound calling. Customers can use Voice Connector to make or receive low cost PSTN calls and to dial into Chime meetings from their desk phones. Calls to Chime meetings or other Voice Connector customers are free of charge. Audio from Voice Connector calls and on-premises SIP-based media recording (SIPREC) devices can be streamed to Amazon Kinesis Video Streams for analytics and machine learning.
Chime Voice Connector offers pay-per-use pricing with no upfront fees. You can send as little or all of your voice traffic to the Voice Connector paying by the minute for incoming and outgoing calls. The service elastically scales to meet your voice capacity demands.
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Inbound Calling
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Outbound Calling
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Receive Text Messages
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Send Text Messages
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Phone Numbers
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Proxy Phone Sessions
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Streaming
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Inbound Calling
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Inbound Calling
Country Toll inbound rate per minute (USD)
Toll Free inbound rate per minute (USD) United States of America $0.002216 $0.011910 The information above shows the cost per minute for inbound calls received via Amazon Chime Voice Connector or proxy phone sessions. The rates displayed reflect only the charges from Amazon Chime; local toll charges may apply.
*Except as otherwise noted, our prices are exclusive of applicable taxes and duties.
You can also access Amazon Chime Voice Connector pricing via the AWS Price List API. Learn more by visiting Using the AWS Price List API.
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Outbound Calling
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Outbound Calling
Country Outbound rate per minute (USD) Andorra $ 0.361200 Argentina $ 0.427110 Armenia $ 0.459300 Aruba $ 0.422850 Australia $ 0.047680 Austria $ 0.038000 Bahamas $ 0.306900 Bahrain $ 0.266850 Bangladesh $ 0.064650 Belgium $ 0.157500 Belize $ 0.419550 Bermuda $ 0.086250 Bhutan $ 0.172650 Bolivia $ 0.420900 Brazil $ 0.068410 Brunei Darussalam $ 0.110850 Bulgaria $ 0.139200 Cambodia $ 0.127200 Canada $ 0.005400 Chile $ 0.180300 China $ 0.031200 Colombia $ 0.065600 Costa Rica $ 0.148650 Cyprus $ 0.217070 Czech Republic $ 0.143360 Denmark $ 0.025780 Dominican Republic $0.276700 Ecuador $ 0.492750 Egypt $ 0.291750 El Salvador $ 0.413100 Ethiopia $ 0.478950 Faroe Islands $ 0.442950 Fiji $ 0.535800 Finland $ 0.054680 France $ 0.069200 French Guiana $ 0.222000 Germany $ 0.038920 Gibraltar $ 0.310500 Greece $ 0.256690 Guadeloupe $ 0.205350 Guam $ 0.039750 Guatemala $ 0.341700 Guyana $ 0.607350 Hong Kong $ 0.078960 Hungary $ 0.092000 Iceland $ 0.050850 India $ 0.022050 Indonesia $ 0.109500 Iraq $ 0.422850 Ireland $ 0.028910 Israel $ 0.038680 Italy $ 0.084200 Jamaica $ 0.490500 Japan $ 0.064800 Jordan $ 0.340950 Kazakhstan $ 0.372450 Kenya $ 0.511800 Kuwait $ 0.198750 Lao PDR $ 0.176700 Latvia $ 0.183400 Lebanon $ 0.394950 Liechtenstein $ 0.426450 Lithuania $ 0.121480 Luxembourg $ 0.067460 Macao $ 0.207300 Malaysia $ 0.089850 Malta $ 0.019770 Marshall Islands $ 0.488250 Martinique $ 0.209100 Mauritius $ 0.303600 Mexico $ 0.016250 Mongolia $ 0.105750 Namibia $ 0.173850 Nepal $ 0.303300 Netherlands $ 0.127260 Netherlands Antilles $ 0.229800 New Zealand $ 0.061410 Nicaragua $ 0.519300 Nigeria $ 0.262350 Norway $ 0.025320 Pakistan $ 0.188850 Panama $ 0.333680 Paraguay $ 0.199950 Peru $ 0.064550 Philippines $ 0.261600 Poland $ 0.118980 Portugal $ 0.089480 Puerto Rico $ 0.006000 Qatar $ 0.353400 Romania $ 0.036270 Russian Federation $ 0.372450 Saint Barthelemy $ 0.209100 Saint-Martin (French part) $ 0.209100 Saudi Arabia $ 0.212700 Singapore $ 0.020400 Slovakia $ 0.216300 South Africa $ 0.027325 South Korea $ 0.033150 Spain $ 0.071220 Sri Lanka $ 0.372600 St. Maarten $ 0.222000 Sweden $ 0.025360 Switzerland $ 0.192600 Taiwan $ 0.159600 Tajikistan $ 0.479400 Thailand $ 0.118500 Trinidad and Tobago $ 0.451800 Turkey $ 0.430180 Turkmenistan $ 0.306900 United Arab Emirates $ 0.371400 United Kingdom $ 0.019000 United States of America $ 0.004800 US Virgin Islands $ 0.004800 Uruguay $ 0.340200 Uzbekistan $ 0.191100 Vatican $ 0.171150 Venezuela $ 0.283950 Viet Nam $ 0.123750 The information above shows the cost per minute for outbound calls made via Amazon Chime Voice Connector and proxy phone sessions. All calls originate in the United States or Canada. The rates displayed reflect only the charges from Amazon Chime; local toll charges may apply.
*Except as otherwise noted, our prices are exclusive of applicable taxes and duties.
You can also access Amazon Chime Voice Connector. -
Receive Text Messages
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Receive Text Messages
Country Rate per message (USD) United States of America $0.00 The information above shows the cost per minute for inbound calls received via Amazon Chime proxy phone sessions. The rates displayed reflect only the charges from Amazon Chime; local toll charges may apply.
Text messaging is currently only supported for Amazon Chime proxy phone sessions.
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Send Text Messages
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Send Text Messages
Country Rate per message (USD) Armenia $ 0.1200 Aruba $ 0.0020 Australia $ 0.1500 Bahamas $ 0.0020 Bahrain $ 0.1200 Bangladesh $ 0.1200 Belize $ 0.0020 Bermuda $ 0.0020 Bhutan $ 0.1200 Bolivia $ 0.0020 Brazil $ 0.0020 Brunei Darussalam $ 0.1200 Bulgaria $ 0.1200 Cambodia $ 0.1200 Canada $ 0.0150 Chile $ 0.0020 China $ 0.1200 Colombia $ 0.0020 Costa Rica $ 0.0020 Cyprus $ 0.1200 Czech Republic $ 0.1500 Denmark $ 0.1500 Dominican Republic $ 0.1400 Ecuador $ 0.0020 Egypt $ 0.1200 El Salvador $ 0.0020 Ethiopia $ 0.1200 Faroe Islands $ 0.1200 Fiji $ 0.1200 Finland $ 0.1500 France $ 0.1500 Germany $ 0.1500 Gibraltar $ 0.1200 Greece $ 0.1200 Guadeloupe $ 0.1200 Guam $ 0.1200 Guatemala $ 0.1200 Guyana $ 0.0020 Hong Kong $ 0.1400 Hungary $ 0.1200 Iceland $ 0.1400 India $ 0.1200 Indonesia $ 0.1200 Iraq $ 0.1200 Ireland $ 0.1500 Israel $ 0.1500 Italy $ 0.1500 Jamaica $ 0.0020 Japan $ 0.1400 Jordan $ 0.1200 Kazakhstan $ 0.1200 Kenya $ 0.1400 Kuwait $ 0.1400 Lao PDR $ 0.1400 Latvia $ 0.1500 Lithuania $ 0.1500 Luxembourg $ 0.1200 Macao $ 0.1400 Malaysia $ 0.1200 Malta $ 0.1200 Marshall Islands $ 0.1200 Martinique $ 0.1200 Mauritius $ 0.1400 Mexico $ 0.0020 Mongolia $ 0.1200 Namibia $ 0.1200 Nepal $ 0.1200 Netherlands $ 0.1500 Netherlands Antilles $ 0.0020 New Zealand $ 0.1500 Nicaragua $ 0.0020 Nigeria $ 0.1500 Norway $ 0.1500 Pakistan $ 0.1200 Panama $ 0.0020 Paraguay $ 0.0020 Peru $ 0.0020 Philippines $ 0.1200 Poland $ 0.1500 Portugal $ 0.1500 Puerto Rico $ 0.0020 Qatar $ 0.1200 Romania $ 0.1200 Russian Federation $ 0.1500 Saint Barthelemy $ 0.1200 Saint-Martin (French part) $ 0.1200 Saudi Arabia $ 0.1500 Singapore $ 0.1400 Slovakia $ 0.1200 South Africa $ 0.1500 South Korea $ 0.1400 Spain $ 0.1500 Sri Lanka $ 0.1200 St. Maarten $ 0.0020 Sweden $ 0.1500 Switzerland $ 0.1500 Taiwan $ 0.1400 Tajikistan $ 0.1200 Thailand $ 0.1200 Trinidad and Tobago $ 0.0020 Turkey $ 0.1200 United Arab Emirates $ 0.1500 United Kingdom $ 0.1500 United States of America $ 0.0150 US Virgin Islands $ 0.0150 Uzbekistan $ 0.1200 Venezuela $ 0.1200 Viet Nam $ 0.1200 The information above shows the cost per SMS or MMS message sent and received via Amazon Chime proxy phone sessions. The rates displayed reflect only the charges from Amazon Chime; local toll charges may apply.
Texts Messages are only supported for Amazon Chime proxy phone sessions.
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Phone Numbers
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Phone Numbers
Country Direct Inward Dial (DID) rate per number per month (USD) Toll free rate per number per month (USD) United States of America $1.00 $1.00 -
Proxy Phone Sessions
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Proxy Phone Sessions
Rate per session Session $0.03 Cost per each session, connecting two phone numbers. Session default length is 4 hours, and can be extended up to 12 hours.
Session costs are charged when a session is created. In addition, you will be billed for incoming and outgoing minutes for any phone calls made between the phone numbers included in the session, as well as any outgoing messages sent. Rates for calls and messages can be found on the Inbound Calling, Outbound Calling, Receive Text Messages, and Send Text Messages tabs.
The rates displayed reflect only the charges from Amazon Chime; local toll charges may apply.
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Streaming
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Streaming
Rate per minute Audio Streaming $0.0028 Cost per minute to stream Voice Connector call audio or audio from SIPREC-compliant devices to Amazon Kinesis Video Streams. See Kinesis Video Streams pricing for additional fees related to Kinesis stream processing.
Pricing Examples
Amazon Chime Basic and Voice Connector
Consider a company of 50 employees wanting an easy way to chat, and to make outbound phone calls to the public telephone network. The company uses Amazon Chime Basic to chat and hold one to one Chime video calls. The company averages 11,100 monthly minutes of US outbound calls that are connected to the public switch telephone network with Amazon Chime voice connector.
The cost for Amazon Chime Basic and Voice Connector is:
Amazon Chime Basic = Free*
Outbound Minute Usage Cost = 11,100 (minutes) x $0.0048 (per minute) = $53.28
Total monthly cost: $53.28**
* May incur additional charges for using other services or products.
**Except as otherwise noted, our prices are exclusive of applicable taxes and duties.
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