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Get started with AWS Support Documentation, Support Center, and AWS re:Post.

Documentation
Provides Amazon Support User Guides, API References, and AWS CLI commands you can use to work with AWS Support.

AWS re:Post
Quickly find answers to your technical questions on AWS re:Post, a community-driven question-and-answer service

Support Center
Provides access to Account and Billing help for AWS Support.

Whitepapers & slides

Forrester Total Economic Impact (TEI) of AWS Customer Enablement Services
Learn about the potential return on investment (ROI) you may achieve by engaging with AWS Customer Enablement services.

AWS Enterprise Support one pager
Read the one pager to learn how AWS Enterprise Support can help deliver significant business value.

AWS Business Support one pager
Read the one pager to learn how you can build a strong cloud foundation with high-quality Support.

AWS Business Support eBook
Read the eBook to learn how AWS Business Support can help you realize your business goals faster.

Forrester cloud support
See why Forrester says, “Cloud support services have evolved into essential solutions.”

Videos

Learn about AWS Enterprise Support (2:45)
Learn about AWS Business Support (1:33)
How do I start using Trusted Advisor (11:56)

Blog posts & articles

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Twitch episodes

Join AWS Support experts on a live streaming series to discuss best practices and solutions at Twitch.tv/aws.

Most recent episode

AWS Identity and Access Management (IAM) Best Practices
1/26/2021
Michael Beck, Aydn Bekirov, and Louise Fox give an overview of IAM and share best practices for keeping your AWS environment secure.
Watch the recording

Previous episodes

Infrastructure Event Readiness
1/11/2021
Padma Malligarjunan, Michael Beck, and Francesco Penta discuss designing to be ready for peak traffic events.
Watch the recording

Amazon WorkSpaces - Helping You Work from Home Easily and Securely
12/15/2020
Padma Malligarjunan, Rob Higareda, and Francesco Penta provide an overview of Amazon WorkSpaces and share best practices for scaling desktops in a Windows environment.
Watch the recording

What's new

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