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Reference architectures

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  • Guidance

    New

    Implementing Order & Inventory Management for Quick Service Restaurants on AWS

    This Guidance demonstrates how Quick Service Restaurant (QSR) operators can build a serverless order and inventory management system to enable integration across stores, distribution centers, and logistics systems.
    July 2024
  • Guidance

    New

    Secure Data Mesh with Distributed Data Asset Ownership on AWS

    This Guidance shows how you can build a data mesh architecture on AWS to implement a decentralized, domain-driven approach to data management.
    June 2024
  • Guidance

    New

    Enhancing the Customer Experience in Travel & Hospitality Using Amazon Bedrock

    This Guidance shows how you can improve operational efficiency in the travel & hospitality (T&H) industry by integrating generative artificial intelligence (AI) into customer service applications.

    May 2024
  • This Is My Architecture

    New

    Avnet: Accelerating OEM's with IoT and AI

    Accelerating time to market for Original Equipment Manufacturers (OEM's) means innovation in the hands of Industry more rapidly. Avnet, an AWS Partner, reduced the undifferentiated heavy lifting of IoT fleet provisioning and management with a focus on speed in the design cycle. Now, OEM's can rapidly add IoT to create intelligence in end customer applications unlocking the data needed to make devices 'smart' with cloud trained, locally deployed Artificial Intelligence (AI) models. The IoT Connect platform offered by Avnet has helped OEM's in industries like fast-service restaurants, construction, consumer electronics and healthcare scaling to global regions provisioning from 10's to 1000's of devices.

    For more information, check out Avnet's blogs on:

    Check out more resources for architecting in the #AWS​​​ cloud:

    2024-04-09
  • This Is My Architecture

    New

    Aldebaran: Using IoT Services to Connect, Manage and Deploy Robots from the Cloud

    Aldebaran, part of United Robotics Group, offers a range of “Cobiots” - interactive and engaging social Robots designed to perceive their environment and assist people in a responsible manner. Aldebaran newest Cobiot, Plato is built for assisting hospitality and service workers. Learn from Aldebaran how they build their cloud architecture to manage securely their Cobiots, leveraging AWS services like IoT Core, IoT GreenGrass, S3, Kinesis, OpenSearch, Elastic Kubernetes Service (EKS), Lambda functions... The architecture overview walks through the challenges Aldebaran faced in building secure connectivity, remote management of 40,000+ Cobiots in hybrid manner at the edge and on the cloud when devices are connected to internet.

    Check out more resources for architecting in the #AWS​​​ cloud:

    2024-03-05
  • Guidance

    New

    Connected Airports Using Internet of Things on AWS

    This Guidance demonstrates how you can enhance your airport’s operational efficiency and improve the passenger experience using the Internet of Things (IoT). Connect critical airport assets—like heating, ventilating, and air-conditioning (HVAC) systems; baggage handling, security, and access control systems; runways, taxiways, and passenger boarding bridges; and equipment and aircraft. Then, you can build an asset-monitoring system that provides insights and helps you streamline operations. You’ll be able to enact predictive maintenance, respond rapidly to downtime and disruptions, manage employee badges and tags, reduce passenger wait times, and make more-informed decisions.
    January 2024
  • Guidance

    New

    Connected Restaurants Using Internet of Things on AWS

    This Guidance shows how you can enhance your restaurant’s operational efficiency and employee experience through Internet of Things (IoT)–connected kitchen devices. By integrating AWS services with smart kitchen equipment (such as thermostats, robots, dishwashers, refrigerators, ovens, and grills), you can enable predictive maintenance powered by machine learning (ML), near real-time equipment, and inventory monitoring, while also gaining visibility into functional robotic equipment. Through this Guidance, you can generate data-driven insights that minimize equipment downtime, streamline kitchen operations, and enable informed decision-making, ultimately helping you reduce waste and increase revenue.
    January 2024
  • Guidance

    New

    Enhancing Guest Experience Using Personalization for Lodging on AWS

    This Guidance demonstrates how you can implement a personalization engine to derive and deliver the right guest experience when your guest most needs it.
    December 2023
  • Guidance

    New

    Driving Airline Loyalty Through Personalized Promotions on AWS

    This Guidance demonstrates how airlines can cultivate traveler loyalty through personalized promotions and offerings that elevate their travelers’ experiences.
    December 2023
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Videos

Watch videos to hear more about how travel and hospitality leaders are using AWS to gain a competitive edge by enabling enhanced customer experiences and operational efficiency.

By migrating to AWS, Accor experiences faster response times and 80% lower carbon emissions (1:27)
AWS re:Invent 2023 - How Choice Hotels is unifying guest profiles to drive personalization (17:31)
AWS re:Invent 2023 - From modernization to innovation: The tales of two hospitality leaders (51:40)
AWS re:Invent 2023 - How AI is reshaping the travel experience from planning to landing (54:39)
Hertz uses AWS to get people and things where they need to be (1:23)
TUI Musement improves operations and customer channels with AWS (1:35)
AWS is helping travel and hospitality companies build what's next (1:56)
How data is driving Starbucks future growth (17:15)
How data is driving Hilton's future growth (17:18)
Building what's next for Air Canada (19:45)
Building what's next for United Airlines (21:32)
How Star Alliance is building resilience for the long run (19:15)
How Just Eat Takeaway is building resilience for the long run (24:47)
How Wyndham Hotels is building resilience for the long run (26:37)
How Best Western built a modular and dynamic contact center (20:56)
AWS on Air 2020: Industry Live Travel & Hospitality
Cathay Pacific Airways Increases Performance by 20% After Moving to Amazon RDS (2:23)
Choice Hotels and Amazon Web Services at Skift Global Forum 2020 (25:39)
G6 Hospitality (Motel 6 and Studio 6) Innovates on Behalf of Its Guests, Using AWS (2:01)
Melco Resorts and Entertainment's Digital Transformation (3:42)
Restaurant Brands International innovates while staying lean (1:52)
Jack in the Box moves to AWS (1:02)
SiteMinder scales quickly while saving IT costs (1:56)
AWS re:Invent 2019: Leadership session: Travel and Hospitality (53:31)
Wyndham Hotels and Resorts is transforming their business (1:43)
Skyscanner on AWS - Scaling Kubernetes Workloads (2:22)
TUI at the AWS Berlin Summit (9:27)
re:Invent 2019: Personalizing customer experiences in Travel and Hospitality (1:05:22)
Qantas' Project Constellation Wins Technology Award (2:03)
Copa Airlines scales with AWS (3:35)
Ryanair saves 65% on their backup costs with AWS Storage Gateway (2:00)
Hilton Moves Contact Centers to AWS (58:19)
Why the Cloud is the Safest Place for Hotel Data (4:39)
Serving Five Billion Meals a Year, Compass Group Relies on AWS (38:17)
Sysco Reduces Storage Costs by 40 Percent Using Amazon S3 and Amazon Glacier (4:28)
SkyTouch Technology Powers Property Management System with Scalable Infrastructure from AWS (1:41)
Airbnb Scales Infrastructure Automatically Using AWS (3:18)
AWS Travel and Hospitality (1:58)

Studies & e-books

2023 Digital Transformation Report from Skift & AWS

Discover how travel and hospitality leaders plan to enhance the customer experience and improve operational efficiency.

Download report »

Restaurants, Catering, and Foodservice Cloud Migration Journeys

How to migrate to the cloud to improve resiliency, gain agility, and reduce costs

Read the e-book »

Accommodations and Lodging Cloud Migration Journeys

How to migrate to the cloud to improve resiliency, gain agility, and reduce costs

Read the e-book »

AWS for RMS: Modern revenue management in the cloud

Learn how to optimize revenue in the cloud

Read the report »

2022 Digital Transformation Report from Skift & AWS

Investing in the traveler experience of the future

Read the report »

E-book: Airport Cloud Migration Journeys

How to migrate to the cloud to improve resiliency, gain agility, and reduce costs

Read E-book »

E-book: Building "What's Next" in Travel and Hospitality

How travel and hospitality companies are innovating through disruption

Read E-book »

2021 Digital Transformation Report from Skift & AWS

Innovation born from disruption

Read the report »

May 2021 Travel and Hospitality issue of AWS Architecture Monthly

Read Issue »

21st Century Forecasting for the Travel & Hospitality Industry

Read whitepaper »

2020 Digital Transformation Report from Skift + AWS

AWS partnered with travel and hospitality industry-leading publication Skift on their annual Digital Transformation Report. Nearly 1,000 T&H executives provided insights on the state of digital transformation. The report features insights from AWS, as well as AWS customers Airbnb, Expedia, Korean Air, United Airlines, and more.

Read report »

E-book: Travel & Hospitality: Building Resilience For The Long Run

An essential guide for managing IT costs, building efficiency and enabling innovation in the face of disruption, now and for the long run

Read E-Book »

Explore Hospitality Technology's digital hotel

View map »

Explore Hospitality Technology's digital restaurant map

View map »

Infographics

Sustainability on AWS

How travel and hospitality companies are moving to AWS to protect the environment – and their bottom line

Read the Infographic »


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