The North Carolina Division of Employment Security engaged Capgemini to deploy a modernized technology solution that runs on AWS. During the COVID-19 pandemic, AWS and Capgemini collaborated to migrate the agency’s in-house call center agents to an Amazon Connect–based platform in a few weeks that, along with automation and self-service capabilities, helped cut down overall call volume by up to 20 percent.
RS Components wanted to implement predictive maintenance for equipment under contract and reduce turnaround time for repairs to ensure their customers could perform at their best. RS Components, collaborating with Tata Consulting Services (TCS), built the RS Industria solution using IoT on AWS to help predict potential failures and enable it to fix the issue. Additionally, the solution alerts the RS Components maintenance team to failures, allowing them to respond quickly to reduce downtime. With the help of TCS and AWS, RS Components increased overall equipment effectiveness (OEE), reduced energy consumption, and improved plant operational efficiency.
AWS Partner Renova Cloud helped Vietnamese dairy company Nutifood unlock new business opportunities on AWS. Nutifood was looking to gain hands-on experience and guidance on better utilizing the data its company collects. The company chose Renova Cloud, which set up a free full-day on-site Immersion Day experience to give the Nutifood IT team hand-on training, a chance to chat with AWS experts, and the opportunity to discover new services and possibilities offered by AWS.
HCL Technologies helped its customers enable better collaboration among global engineering teams by joining the AWS Managed Service Provider Program and developing 1PLMCloud on AWS.
