Airline customer stories
Learn how leading airlines around the world are building on AWS to deliver innovative customer experiences while achieving operational efficiency.
Ryanair Improves Customer Support Using Amazon SageMaker
Ryanair is Europe's largest airline group, flying more than 150 million passengers per year to more than 200 destinations on 2,400 daily flights. Using Amazon Lex and Amazon SageMaker, Ryanair built a chatbot that improves its customer support experience and helps customers find answers to their questions quickly and easily.
Cathay Pacific Airways Modernizes Passenger Revenue Optimization System, Increases Performance by 20%
Cathay Pacific migrated its PROS to the cloud with the managed Amazon RDS for Oracle, solving
the performance problems of its on-premises solution.
Korean Air: Ready to Innovate for the Next 50 Years with AWS
Kenny Chang, EVP and CMO of Korean Air, discusses how the company is building on AWS with an eye toward the next 50 years of excellence.
Vancouver Intl' Airport (YVR) Builds Secure Border Control Solution on AWS
YVR uses AWS to provide high availability and security for its BORDERXPRESS Automated Passport Control solution and to easily scale the solution to accommodate expansion to new airports.
Star Alliance Goes All In on AWS
Star Alliance, the world’s largest airline alliance with 26 member airlines, has gone all in on AWS to rapidly deliver applications, products, and services to its customers.