Starting from $0.14/hr or from $1,000.00/yr (18% savings) for software + AWS usage fees
This is a repackaged open source software product wherein additional charges apply for supplementary services. Mautic is the World's Largest Open-Source Marketing Automation tool What advantages does the Hossted mautic deployment offer over the standard mautic community edition? - **Hossted...
Linux/Unix, Ubuntu 20.04 - 64-bit Amazon Machine Image (AMI)
Seamlessly integrates AWS services such as AWS Lex, AWS Connect, and AWS Lambda for efficient serverless operations to increase the efficiency of your agents. Access multiple GenAI models: Integrate models like Anthropics Claude, Amazon Titan, AI21's Jurassic 2, Cohere, and Stable Diffusion for...
"CloudHesive [Private Offer Only] combines the benefits of the Private Offer feature along with Carahsoft's contract vehicles in providing customers a seamless acquisition process for their cloud-based products and solutions from AWS Marketplace. Supercharge Amazon Connect with ConnectPath CX the...
Amazon Connect Integration with Microsoft Dynamics provides Voice Outbound Click-To-Call; Voice Inbound; Chat, SMS and other interactions can be automated as per use case (subject to discovery). Each of Lakes implementations is designed to maximize the effectiveness of contact centers by improving...
Drawing on our expertise as an accredited Salesforce partner and Amazon Connect partner in the contact centre world, we can help you put Salesforce at the heart of your digital CX to optimise the way your business handles: essential customer administration like changes of address or password...
TTEC Digital’s Amazon Chime Software Development Kit (SDK) Implementation opens doors to industry-leading artificial intelligence (AI) and machine learning (ML) capabilities from AWS without requiring a full platform shift. All of the Benefits, None of the Implementation Hassle AI and ML...
Agents logged into Microsoft Dynamics 365 Sales or Customer Service platforms can seamlessly handle calls within Dynamics 365, triggering a popup with Account or Contact records based on the caller's details. The integration of Amazon Connect with Microsoft Dynamics 365 facilitates a unified...
Starfish Migration Solution accelerates the process of migrating agent communication resources from legacy Avaya, Cisco and Genesys systems to Amazon Connect while mapping the appropriate routing profile on Connect. The system can migrate approximately one agent per second, up to 5,000 agents at a...
Windows, Windows Server 2019 with SQL Server 2016 Standard 2022.03.09 - 64-bit Amazon Machine Image (AMI)
Daisee is an Australian AI software company pioneering speech-to-text and voice analytics technology. We specialise in automated quality management for customer interactions, script adherence, and AI-driven analysis of unstructured voice data. Our solution is designed to unlock actionable insights...
Enable your contact center agents to take payments securely over the phone without compromising customer experience, data security or PCI DSS compliance. Backed by patented technology, CallGuard is the most flexible and robust secure payment solution on the market. CallGuard can even protect other...
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