Seqoria offers industry first, cloud-controller Secured Customer Experience-as-a-Self-Service (CXaSS) within Data, IP Communications, Cloud connected Collaboration and Contact Center. Seqoria offers industry first, cloud-controller based Secured Customer Experience-as-a-Self-Service (CXaSS) model...
Seqoria offers industry first, cloud-controller based Secured Customer Experience-as-a-Self-Service (CXaSS) model throughout customer journey lifecycle while ensuring Always-on Security and Continuous Compliance. This unique approach helps Data, IP Communications, Cloud connected Collaboration and...
Cogito combines decades of behavioral science with artificial intelligence and real-time natural language processing to deliver live guidance and unique human aware, conversational insights. Cogito is the only solution that performs streaming analysis of human behavior and conversational dynamics...
Upstream Works Desktop provides an omnichannel cloud contact center solution that enables organizations to deliver a consistent and effortless customer experience across all channels. A Unified Agent Desktop The easy to use Agent Desktop unifies all customer interactions across voice, email and...
Mindful Feedback is a post-interaction survey solution helping businesses collect and act on real-time feedback from customers across all channels. Mindful Feedback gives a live heartbeat across your customer and agent interactions to improve customer relationships, drive agent happiness, and...
An intuitive tool to design, implement and monitor outbound campaigns designed for Amazon Connect. Forget about hardware constraints, scalability problems and fixed monthly price. Simply design your campaign and take back its value paying only when the campaign is active and for the calls...
More and more local governments are moving towards empowering citizens to interact digitally. Self-service transforms government by providing citizens with real-time access to information, allowing for personalization, and it saves valuable staff time and resources. 3Di Engage for Citizen...
Test faster and significantly reduce errors while incorporating multiple languages and accents into your testing practices with Bespoken's Automated Testing for IVR. Ensure that your system is working all the time, make sure all your users are understood without frustration, and in the process,...
Organizations today are looking at marketing for more than just leads. They want revenue. Pipes.ai technology helps marketers convert their digital leads into real revenue opportunities for their sales teams. How? Our software instantly follows up with your digital leads via AI-driven calls or...
Omilia Conversational AI Suite is a Customer Service automation Conversational Framework that provides: Zero-coding, Zero-maintenance, instantly deployable and configurable Natural Language dialog components. Now you can easily handle complex tasks, such as soliciting a credit card number, a date...
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