The ProServe Skills Strategy Plan provides expert resource(s) on Pluralsight’s Platform who work closely with the Customer to deliver a tailored skill development roadmap aligned to business & technology objectives, department initiatives, and/or to job functions/roles. The engagement lasts up to ninety (90) days from strategic discovery and expires one (1) year from the purchase date. The ProServe Skills Strategy Plan typically begins with a thirty (30) minute strategic discovery meeting between Customer and Pluralsight and is generally followed by subject matter expert discovery meeting(s) (maximum one call per skill topic area or functional role covered) to be coordinated by the Customer in a timely manner. During the ProServe Skills Strategy Plan, the skills strategy consultant(s) will typically work on the following deliverables; (1) understand desired outcomes of the Customer’s skills development initiatives, (2) identify skill topic areas / roles that will best support achievement of those desired outcomes, (3) categorize and group associated skills (subject to maximum skill topic areas or functional role limits for the tier sold), (4) map Pluralsight Platform resources to Customer’s identified skills in the form of matrices, (5) work with the Customer to iterate and finalize the matrices through email, (6) create Channel structures that present the focused skills development content to the relevant Customer audiences, and (7) provide best practices for success through the strategy guide.