Nice
What do you like best about the product?
Gives expected outcome for the Customers
What do you dislike about the product?
Not easy to use. Time consuming. Might have to re-do things to build reports
What problems is the product solving and how is that benefiting you?
Building metrics, iReports, etc.
Recommendations to others considering the product:
Good tool which gives expected outputs, but not easy to build
Absolutely Atrocious
non stop issues with both Jaspersoft Studio and Jaspersoft Server.
- Tried to reach out to Tibco to determine if it was user error or a known bug and they immediatly tried to get us to pay for their 'support' which is limited to 12 cases per year.. works out to around $500 per case!
- zero support is available for AWS subscriptions. despite it being noted on their website, the only support available to AWS users is their hopeless forum. You need to pay for the 12 month license which is circa $7000 /yr then the $5500-6000 per year for support. For an entry level user, this could quadruple the application cost per year.
- Jaspersoft Studio is plagued with problems, we've been told to use the community version instead of the professional however the community doesnt offer charting etc.
- no ability to apply patches or updates to running instances. you need to back it up and restore it to a new one. This also means that any special configuration, SSL certificates or mail setup also needs to be copied.
1 person found this helpful
Fast and easy to use
What do you like best about the product?
fast and easy to use, simple, mostly drag and drop
What do you dislike about the product?
but doesn't include some features like subreports stretch vertically when others stretch to match each other
What problems is the product solving and how is that benefiting you?
creating reports, database used from website to extract info from it, benefits include database tables to extract data from
User report-easy
What do you like best about the product?
The creation of report to user from a data base in a easy way
Easy to create or modify a report
What do you dislike about the product?
Sometime take a lot of resources if you are not careful with the report
The interface is not as friendly of other solution as spot fire
What problems is the product solving and how is that benefiting you?
Reporting from a data base
Recommendations to others considering the product:
Nice product. Maybe not the best but good
Great Report Writer
What do you like best about the product?
Very easy to use for how powerful it is and the resulting reports can be.
What do you dislike about the product?
The user's guide / help / documentation could be a little more thorough.
What problems is the product solving and how is that benefiting you?
Our business relies on being able to provide our clients with reports showing meaningful data, and Jaspersoft's software allows us to provide those reports in a user friendly and professional manner.
Recommendations to others considering the product:
I am not familiar with Crystal Reports, so I cannot offer a comparison there. But Jaspersoft has fulfilled all of our reporting needs beautifully over the past year.
Jaspersoft's iReport User
What do you like best about the product?
For the most part, and for what I usually use it for- formatting, adding static text, etc.- the 'dashboard' is fairly easy and straightforward.
What do you dislike about the product?
I lack in xml and coding and so I know I'm missing out because of this. I feel like there are endless possibilities with this program! The platform can be overwhelming but once you use it a few times, you get the hang of it.
What problems is the product solving and how is that benefiting you?
Needing to change and create reports that our SIS database spits out. It has saved my butt numerous times so I don't have to call our SIS database's technical support.
No Support for AWS Version
We have been using JasperSoft for more than a year and have just entered our second full year. There are serious issues with v6.4.2 and there is a hot fix available that appears to fix many of the issues. However, as AWS users you cannot access this Hot Fix or apply it. What's worse is that the AWS install instance does not have these fixes applied, virtually making this update worthless. And, who knows when this will be updated.
Overall, we like the product, but we are not ready to take the plunge into purchasing the license directly, for BYOL. This seems to be the primary way to get support and what they push you to get. Just to get standard support with 12 use cases, will run you at least $6,000 a year.
Why can't the hot fix be made available or at least the AWS install for 6.4.2 be updated to include the fixes?
Our only option is to bring back up our v6.3 server!
Jaspersoft meets, but doesn't exceed, any expectations
What do you like best about the product?
Jaspersoft is useful in creating custom reports, as it is integrated into our Transportation Management System
What do you dislike about the product?
Jaspersoft can be extremely taxing to our system and network, causing painful slowdowns and laboriously long reports to generate and populate
What problems is the product solving and how is that benefiting you?
If we need to pull existing data in new or different ways, Jaspersoft is the way to go. It allows user to create reports and schedules, fully customizable
Recommendations to others considering the product:
Be sure that your network and servers are capable of the bandwidth that Jaspersoft requires
Excellent software but aging and not innovating compared to more recent products
What do you like best about the product?
Open source, enterprise grade software that has a long history and is very well documented. Has large amount of user following.
What do you dislike about the product?
Software technology is aging, even though efforts have been made to modernize stack and software, there are better options currently out there.
What problems is the product solving and how is that benefiting you?
customized reporting solutions and advanced visualizations
Fast reliable reporting
What do you like best about the product?
I love that I can search for a report and the software has a fast response rate.
What do you dislike about the product?
There are limitations for reporting and what Jaspersoft can provide when it comes to drilling down to analytics from other sources like email marketing.
What problems is the product solving and how is that benefiting you?
Reearching markeitng trends from email marketing.
