LaunchDarkly
LaunchDarklyReviews from AWS customer
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Integrated wonderfully with our complicated backend architecture
What do you like best about the product?
LD was able to adapt to fit into our website’s multi-app architecture while maintaining data/results integrity. Their implementation team is best in class! They were incredibly helpful all along the way through implementation, as well as setting up our first tests.
What do you dislike about the product?
There have been small dislikes about certain parts of the UI, but they take our feedback and ACTUALLY make changes! Feedback doesn’t go into a black hole
What problems is the product solving and how is that benefiting you?
We primarily brought LD on for AB testing, but it has become our primary tool for feature flagging as well.
Excellent change management software
What do you like best about the product?
The UI is very sleek and overall quite intuitive - I don't need to think too much about where to find or access a feature, it just is where I expect it to be.
It's also easy to read at a glance - even from the list view page, I can see what state my flags are in for each environment.
It's also easy to read at a glance - even from the list view page, I can see what state my flags are in for each environment.
What do you dislike about the product?
A minor nitpick, but sometimes the site doesn't remember the environments that I want to see for a particular flag, and I'm forced to re-open each individual environment again to be able to switch between them. It's not a big deal, but it does slow me down occasionally when it does happen.
What problems is the product solving and how is that benefiting you?
LaunchDarkly is helping us a lot with our beta rollout. We have a set of feature which need to be encapsulated under one general cohort - LaunchDarkly allows us to provide fine-grained control to each individual feature under the umbrella via the use of prerequisite flags, ensuring that each user only has access to the correct/production-ready features as required.
Intuitive UI with Reliable Feature Flagging
What do you like best about the product?
I appreciate LaunchDarkly's intuitive and clean user interface, which simplifies our workflow. The documentation is good, ensuring an easy setup process. I value the ability to use feature flagging to release changes safely and confidently. Its integration with C# and JavaScript is seamless, aiding in smooth application development.
What do you dislike about the product?
I dislike how group variants are allocated during percentage rollouts. When assigning percentages to different variants, the groups may change based on the percentage calculation, leading to inconsistency. For instance, if I have a distribution of 10% for variant one, 10% for variant two, and 80% for variant three, and I later adjust these percentages, the users initially allocated to one variant might end up switching to another. This crossover can cause confusion. It would be beneficial if users originally allocated in the initial groupings stayed consistent, even as the percentage allocations change.
What problems is the product solving and how is that benefiting you?
I use LaunchDarkly to safely release our software changes with feature flags, ensuring they work correctly before customer rollout, thus enhancing our team's confidence and productivity.
Reliable and Easy-to-Use Feature Flag Platform with Great Visibility
What do you like best about the product?
LaunchDarkly has a clean and intuitive UX, making it easy to set up and manage feature flags. It’s highly reliable and integrates seamlessly into our workflow. I especially appreciate the flexibility in defining flag values (boolean, multivariate, targeting rules), the ability to preview flag changes before saving, and the visibility into who made changes and when. Comparing flags across environments during deployments is a huge time-saver, and being able to inspect how flags were evaluated helps with debugging and transparency.
What do you dislike about the product?
I sometimes feel limited in the depth of flag evaluation details available. I’d like to drill down further into how a flag was evaluated for specific users or contexts. It’s unclear whether this limitation is due to the platform itself or if I’m not using it correctly.
What problems is the product solving and how is that benefiting you?
LaunchDarkly allows us to deploy features independently of code releases, enabling safer and more flexible rollouts. If an issue arises, we can instantly disable the feature without needing a hotfix or rollback, significantly reducing downtime and improving recovery speed. It also gives us strong observability into the lifecycle of our features—from development through production—so we can track usage, changes, and impact with confidence.
Easy Setup, Intuitive UX, and Powerful Features
What do you like best about the product?
I love how easy LaunchDarkly is to set up and manage. Its intuitive UX/UI makes it simple to use, and the powerful features give us great flexibility with feature flags. The ability to conduct A/B testing, individual targeting, and progressive rollouts greatly enhances our testing processes. The Slack integration is invaluable for real-time updates on feature flags changes.
What do you dislike about the product?
I dislike having to enable environment variables one by one. I wish all environment variables for different environments like dev, stage, and prod were enabled by default. From what I remember previously, all were shown by default, and a change was made that now requires me to enable or disable them individually. This change makes it cumbersome to know which flags are active, requiring more clicks and making the workflow less efficient compared to having a default overview of them all.
What problems is the product solving and how is that benefiting you?
I use LaunchDarkly for feature flag management, enabling quick feature rollouts and testing while ensuring code quality through individual targeting and segments, simplifying the release process.
Helpful for Feature Management Despite Initial Setup Hurdles
What do you like best about the product?
I find the ability to enable or disable features on different environments very helpful, particularly for testing before production. This functionality is crucial for my workflow. Additionally, I appreciate the consistent improvements LaunchDarkly makes, which enhances its value. The integration with both backend and frontend systems also works well for us.
What do you dislike about the product?
At the beginning, it was difficult to set up LaunchDarkly due to its UI being different than our own tool's UI. Although we created documentation and a Wiki page to help with the setup, the initial experience was still challenging.
What problems is the product solving and how is that benefiting you?
I use LaunchDarkly to enable or disable features in different environments, which aids in testing features before production. It's integrated with our backend and frontend, simplifying feature management and improving workflow efficiency.
Simplifies Feature Management but Needs UI Improvements
What do you like best about the product?
I appreciate LaunchDarkly’s experimentation features alongside its feature flag management. It's easy to define segments and activate features accordingly, offering great simplicity and transparency. Managing access to functionalities for multiple users with ease and clarity is highly valuable because it makes oversight and administration straightforward.
What do you dislike about the product?
I found the initial setup of LaunchDarkly rather difficult, requiring a substantial amount of engineering effort to migrate our existing feature flag management to their platform. Additionally, there are issues with the user interface related to setting new rules and automatic expiry dates for feature flags. Often, when trying to save an expiry date, it doesn’t get saved properly, or it's not clearly visible.
What problems is the product solving and how is that benefiting you?
I use LaunchDarkly to organize feature flags, manage which users see functionalities, and experiment with new features. This helps analyze usage results and make data-driven decisions on future developments, with simplicity and transparency in the process.
Observability and Realtime User Monitiring for Salesforce Digital Experience is Possible
What do you like best about the product?
So I used Highlight.io which was acuqired by Launch Darkly for observibility. The ease of implementation and customer support which was offered was by far AMAZING! Salesforce and LWC Components are not the the easiest items to review and understand when items begin to fail. With LaunchDarkly, they are able to track errors and logs to allow me to provide scenarios and context to the developers to review and unit test, which was previously time consuming and often unlikely to be reproducible.
What do you dislike about the product?
There isn't really one. When you reach out to the team, you can often find that they are willing and able to custom build items for you, if its tangible. Which was the circumstance I ran into, and it was a great experience.
What problems is the product solving and how is that benefiting you?
LaunchDarkly is the only observability tool that I found that was able to accomplish Realtime User Monitoring for LWC on the Salesforce platform. Previously we tried using tools like Datadog, and there methods did not create a good end user experience. We were fortunate to meet the observability team at LaunchDarkyly during the procurment process. Seeing the tool accomplish exactly what we needed, to report how the tech team improved the end user experience. I wish HIghlight.io/LaunchDarkly extisted years ago, as it would have drastically improved my work life balance, and ability to communicate challenges across our platform.
Makes managing feature access across environments easy
What do you like best about the product?
I really like how easy it is to control which users or groups get access to certain features without needing to involve engineers or deploy new code. I mostly use segments to manage university access in our product, and being able to make changes instantly across production and QA is super convenient. It gives our team a lot of flexibility and control without technical complexity.
What do you dislike about the product?
The interface can feel a bit overwhelming at first, especially with so many options and settings. It took me a while to understand how segments, flags, and environments all work together. I also wish there was a simpler way to clean up or manage older segments and flags — things can get cluttered over time.
What problems is the product solving and how is that benefiting you?
LaunchDarkly helps us manage feature access without needing engineering support for every change. We can easily control which universities get access to specific features and roll things out gradually or in stages. This reduces the risk of bugs affecting all users at once, speeds up our ability to launch updates, and gives our team more independence to manage things directly in QA and production.
Great for Customer Insight and Preparation, Excited for More Features
What do you like best about the product?
I really liked how easy it was to use the session feature to prepare for a customer meeting. Being able to quickly find customer sessions and anticipate their questions made my preparation much better. The ability to see what customers did in the app is priceless for our support and engineering teams. Integration of the SDK into our codebase was straightforward, and every question we had was answered promptly by the LD team—excellent support.
What do you dislike about the product?
Except for a single minor caveat (was quickly resolved), the session experience has been smooth. Logs and network request tools are still largely unexplored internally, and we plan to expand usage once Flutter observability becomes available for mobile.
What problems is the product solving and how is that benefiting you?
Gradual feature rollout and continues delivery of work in progress features guarded by feature flags.
With observability features - identifying errors before reported, better inside into user journey and preparation for client meetings
With observability features - identifying errors before reported, better inside into user journey and preparation for client meetings
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