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    LaunchDarkly

    Accelerate innovation at AI scale by using LaunchDarkly for your front-end and back-end feature releases on AWS, including AI applications using Amazon Bedrock and AgentCore!

    Ratings and reviews

    4.5
    897 ratings
    7 AWS reviews
    |
    890 external reviews
    External reviews are from G2  and PeerSpot .

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    Reviews (897)
    Jonathan Barson

    Feature flags have enabled cautious rollouts and have supported fast, coordinated launches

    Reviewed on Oct 16, 2026
    Review provided by PeerSpot

    What is our primary use case?

    Regarding my use cases, I am cautious about breaking customers in production, so I generally put LaunchDarkly flags on pretty much any feature that is going to be rolled out to production to slowly roll things out and ensure nothing is broken. Additionally, it is valuable for developing a new feature and then launching it all at once when it is ready to go, so I do both of those.

    I am not using LaunchDarkly to manage any AI in production, as other teams may be doing that. At the moment, my use of AI is limited to coding assistance, while other teams are integrating AI into the product.

    What is most valuable?

    What I appreciate most about LaunchDarkly is that it is very easy to use. I estimate I have around 30 flags, though I have not counted them recently. Finding the flags is straightforward; I search for the flag I need and then proceed with the setup for whatever I need to do. One useful aspect for my workflow is that whenever I set a flag or change something, I ask my coding LLM to confirm that everything is working as it should, whether it is to catch a typo or ensure I did not add the wrong merchant ID.

    What needs improvement?

    What I dislike about LaunchDarkly is the inability to quickly find all the flags I have currently running and their statuses. I want to know if they are rolled out partially, but I have to check externally by asking my coding agent about all my LaunchDarkly flags and their statuses. Recently, I forgot about a flag I rolled out to a couple of merchants, and I noticed I was not alone; several people had flags running for months with only one or two merchants enabled. A feature to alert me if a flag is underutilized or needs attention after a week of being rolled out would be beneficial.

    For how long have I used the solution?

    Overall, I have been working with LaunchDarkly for a couple of years, having used it at Instacart and currently at Thanks, but it was not utilized at Thomson Reuters. I have a couple of years of experience with it.

    What do I think about the scalability of the solution?

    I have not encountered any scalability issues with LaunchDarkly. I work for a mid-sized company with hundreds or thousands of users, and I have not run into scalability issues here. While my experience at Instacart might have been different, I was not using it as in-depth as I do now. I currently use LaunchDarkly on a daily basis.

    What other advice do I have?

    I have not integrated any other tools with LaunchDarkly; it stands by itself in my usage.

    Other than the server that checks the status whenever I request it, which saves me from going directly to LaunchDarkly, I do not have additional tools integrated.

    I would give LaunchDarkly a rating of nine out of ten because I never give out tens, as that implies no room for improvement, and everybody can improve. Overall, LaunchDarkly is good; it is easy to use, and I can see what is happening relatively quickly.

    David V.

    Useful Audit Trail and Reliable Performance

    Reviewed on Oct 11, 2026
    Review provided by G2
    What do you like best about the product?
    The audit trail is really useful whenever someone asks why a feature was enabled or when a change went live. Instead of piecing together the full timeline from scattered messages, I can quickly see what happened and when. I also appreciate that it gives me the breathing room to spot unexpected changes before they reach everyone, while still providing complete support and consistent performance.
    What do you dislike about the product?
    Sometimes I need more context about a flag’s business purpose. The technical names alone don’t tell me which financial reports or downstream metrics could be affected, and the UI could do a better job of surfacing that information so it’s easier to find when I need it.
    What problems is the product solving and how is that benefiting you?
    During month-end analysis, I struggled to tell whether a discrepancy was coming from the data itself or from a newly introduced change. Reviewing flag configurations alongside our data integrations helped narrow down the root cause, and the AI-assisted analysis let us investigate much faster without wasting hours digging through unrelated reports.
    Computer Software

    Instant Feature Toggles, Blazing Performance, and Clear Change Reviews

    Reviewed on Oct 11, 2026
    Review provided by G2
    What do you like best about the product?
    Having the ability to enable feature toggles on the fly, instantly, is amazing. The performance is through the roof.

    The UI/UX is very easy to understand, and I like that you can clearly review exactly what we’re changing with every request—what goes out and what comes in, whether we’re renaming something, and so on.
    What do you dislike about the product?
    I couldn’t find an option to apply a change across multiple environments in a single request. It seems I have to create separate requests for each environment, and also handle each flag separately.
    What problems is the product solving and how is that benefiting you?
    It’s great not having to wait for a pipeline to finish, and I also don’t have to worry about accidentally “breaking” a YAML/JSON file.
    Computer Software

    Feature Flags That Make Releases Safer, Faster, and More Controlled

    Reviewed on Oct 09, 2026
    Review provided by G2
    What do you like best about the product?
    I like being able to release code and switch features on separately, because it gives us more control over when changes actually reach users. For example, we can decide whether a specific user or organisation should receive a different value.

    Gradual rollouts also help us introduce features to a small group first, gather feedback, and build confidence before moving to a wider release.

    Being able to switch a feature off quickly is particularly useful if something goes wrong, since it reduces the pressure to rush out another deployment just to undo a change.

    Finally, having feature flags in one place makes it easier to see what’s enabled and to manage changes consistently across environments.
    What do you dislike about the product?
    I’d like to be able to create rule templates. For example, if I create a handful of flags to gate new features, I want to set up one reusable rule that enables them for my test user/shard/whatever, and then apply that same rule to all of those flags at the same time.
    What problems is the product solving and how is that benefiting you?
    Being able to move very fast in an AI driven environment and still safely gate changes and test/iterate without affecting end users.
    Shivam S.

    Turn features on and off in seconds, with no redeploy

    Reviewed on Oct 09, 2026
    Review provided by G2
    What do you like best about the product?
    LaunchDarkly gives our team the confidence to release often while keeping production stable. Staggered rollouts managed by LD flags help us control and mitigate any unwanted production downtimes. Simple to use and easy to navigate UI makes it easy to adapt. LaunchDarkly MCP and Slack automations is also an added advantage.
    What do you dislike about the product?
    There is Targeting rules can be confusing when many services share a flag. It’s hard to see why a flag gave a certain value. Old flags pile up - there should be feature to automate archival flags when not in use. The price can go up quickly as the team and usage grow.
    What problems is the product solving and how is that benefiting you?
    We release more often and with more confidence. Fewer customers are affected when something goes wrong. Incidents are fixed faster because turning a flag off is quick and safe. Product and support teams can control feature access without asking engineers for a new release.
    Dmytro M.

    Flexible, Low-Complexity Feature Flags and Rollouts That Just Work

    Reviewed on Oct 08, 2026
    Review provided by G2
    What do you like best about the product?
    Great, flexible, low cognitive complexity to understand tool for dynamic config, feature flags and rollout
    What do you dislike about the product?
    Nothing really from POV, never had a problem related to core functionality
    What problems is the product solving and how is that benefiting you?
    Feature flags, rollout features, shared dynamic config for apps can't develop app without these
    Anonymous

    Intuitive Dashboard, Instant Changes, Perfect for Feature Handling

    Reviewed on Oct 06, 2026
    Review provided by G2
    What do you like best about the product?
    I like that the LaunchDarkly dashboard is easy to use and that changes propagate immediately. The feature flags are also highly valuable as they allow easy setup and enable team members to independently check and toggle configurations. It was quick to get used to, taking only half a day for setup and learning segments.
    What do you dislike about the product?
    I'm not sure if there is a guide for mobile Flutter setup, but that would be great.
    What problems is the product solving and how is that benefiting you?
    LaunchDarkly lets me serve my apps to different customers easily, and the tool's easy setup and intuitive dashboard mean quick changes anyone can manage, thanks to the powerful feature flags.
    Sonika T.

    Seamless Feature Rollouts, Needs Better Flag Clean-Up

    Reviewed on Oct 06, 2026
    Review provided by G2
    What do you like best about the product?
    I really like how seamless LaunchDarkly is to use. It connects very well with our AI systems, and its MCP integration is a game changer for connecting with coding agents like Claude, Codex, or even Cursor. The integration allows agents to make their own requests without needing to manually interact with the UI, which is both clean and functional. The ability to easily search for flags and filter by maintainers in the UI is something I appreciate a lot.
    What do you dislike about the product?
    One thing that's really hard to do is clean up flags that are no longer in use, like whether that be deleting them. I feel like you can't even find the delete button on the UI. Um, like I might accidentally create a LaunchDarkly flag that I'm like, hey, like I don't want it anymore and it's so hard to delete it or get rid of it. Uh, there's a lot of stale flags as well. So a way for us to easily recognize when flags are no longer being used, maybe like for a certain period of time, right? Maybe like for 60 days or something. If something hasn't been used, um, like maybe send a suggestion on should we deprecate this because I feel like we have a couple of flags that like are never used and sometimes agents pick up on them and um, it's not like up to date with the current system.
    What problems is the product solving and how is that benefiting you?
    LaunchDarkly helps me seamlessly roll out features and test code changes without deploying to all services. It also aids in managing costs by enabling model tier control for different customers.
    Information Technology and Services

    All-in-One for Env Vars, Feature Flags, and Deployments

    Reviewed on Oct 06, 2026
    Review provided by G2
    What do you like best about the product?
    It does everything I need for environment variables, feature flags, and deployments. At the same time, it also offers a lot more that I haven’t even had time to start using yet.
    What do you dislike about the product?
    The approve and new env variable process is bit clunky. It so many clicks and navigation back and forth
    What problems is the product solving and how is that benefiting you?
    The feature flag and environment variables features are awesome!
    Computer Software

    UI Shines, Excels in Feature Flagging!

    Reviewed on Oct 06, 2026
    Review provided by G2
    What do you like best about the product?
    I use LaunchDarkly primarily for feature flagging, which has been very helpful for incrementally rolling out riskier features to production. I really like the UI, and it just works in most cases. The general application at its core is something I like, and the basic core feature flagging functionality it provides is valuable. Setting up feature flags is painless and quick, making it easy to create and use new ones.
    What do you dislike about the product?
    I would like a better way to test if a particular organization has been allow-listed by a feature flag. We have multiple segments and custom rules set up, and sometimes it's hard to know if an organization is enabled because there are multiple steps involved. It seems to pick the first custom rule that specifies the organization. Better integration for testing in the UI would be great.
    What problems is the product solving and how is that benefiting you?
    I use LaunchDarkly for feature flagging, which helps me with incremental rollout of riskier features.