monday.com work management

What do you like best about the product?

Haven’t tested it enough yet, but I’d say the agents…

What do you dislike about the product?

The price is too expensive for our company to maintain the system.

What problems is the product solving and how is that benefiting you?

It gives me insights into how long it takes to resolve a ticket, which CSMs have more work, and who is performing better.

What do you like best about the product?

Monday AI Work Platform helps us organize our collateral in documents, assign projects on boards, and maintain our own “main boards” that cover our daily, weekly, and monthly work. We also use the Monday Work Platform to provide our company with a monthly report on our business operations. The chat support and AI chatbot can quickly identify our issues, and we’re connected to an agent whenever we run into automation problems. We also integrate monday with Relay.app, and it runs smoothly. Since monday includes both Work Management and CRM, it feels like we’re getting two solutions in one subscription, and it’s been worth the money for us.

What do you dislike about the product?

Some of the buttons in Monday feel overwhelming which makes the interface feel cluttered because of the buttons our business doesn't necessarily use. Also, since we handle 1000 events, the app can be slow when we try to run through all of the "cards" we have per event in the dashboard.

What problems is the product solving and how is that benefiting you?

Monday has helped us tremendously by streamlining project delegation. The automation feature lets us set reminders for upcoming due dates and flag when we need to address pain points within a specific project. It has also made it easier to organize our collaterals in an intuitive, visually driven way.

What do you like best about the product?

It's very easy to use and keeps my work and my home life organised

What do you dislike about the product?

The only thing I don't like is that it doesn't integrate seamlessly with Google Calendar to give me alerts when things are due

What problems is the product solving and how is that benefiting you?

It's helping me keep all my different projects in line and to know where each one is at and what it needs

What do you like best about the product?

I appreciate monday Work Management for its AI capabilities, which I find beneficial. I also like the monday sidekick feature because it provides me with easy access to information that I would typically need to search for.

What do you dislike about the product?

I think the connection between boards can be problematic, with information overload and issues with connecting from one board to another. It would be better if it was easier to connect different boards or to have one board where you could access all information. Also, it took a little bit of time to set up initially. Right now, it's only individual teams using it, and it feels slightly siloed since it's not shared across teams.

What problems is the product solving and how is that benefiting you?

I use monday Work Management to track creative workload capacity, provide clear ownership, and meet key deadlines. It serves as a centralized source of truth for my team and helps understand global marketing requests.

What do you like best about the product?

Monday.com is easy to learn and to create automations and workflows that increase my productivity.

What do you dislike about the product?

Certain features, such as vibe, require additional costs to use.

What problems is the product solving and how is that benefiting you?

Working in Monday.com has allowed me to use automation to let me know when items are going to be due and to communicate easily with others in my team about deadline.

What do you like best about the product?

Having worked extensively with monday Work Management, I have found it to be a highly effective platform for managing projects, coordinating teams, and maintaining real-time visibility across ongoing operations. One of the aspects I value most is the level of control and transparency it provides to company management. Project leaders can monitor progress, follow updates as they happen, and maintain a clear overview of what is taking place on site without having to rely entirely on separate reports or constant communication.

From a site management perspective, the ability to upload photographs and videos directly to updates is particularly useful. I have used this functionality to document site progress, completed work, issues, materials, and other important developments as they occur. Because these updates are immediately visible to the relevant team members, information can be communicated much faster and with considerably less ambiguity. In practice, this creates a live record of the project rather than relying solely on retrospective reporting.

I also appreciate the platform's interface and overall user experience. The update system feels somewhat similar to social media, which makes it intuitive even for users who may not have extensive experience with project management software. Team members can post updates, attach media, comment, and follow developments in a familiar and straightforward way. This significantly reduces the learning curve and makes communication more natural within a project environment.

Another feature I have found particularly valuable is the ability to organize and review information chronologically. Over time, the accumulation of dated updates effectively creates a structured digital history of the project. I can scroll back through previous updates, review photographs and videos, and quickly understand how a particular situation developed. In that sense, monday Work Management combines aspects of project management with the convenience of cloud-based document and media storage.

Compared with platforms such as Jira, my experience with monday Work Management has been considerably more straightforward, particularly from a non-programming and operational perspective. It does not require extensive technical knowledge to configure boards, workflows, updates, assignments, and project structures. I was able to adapt the platform to practical site-management requirements without having to depend on programming or complicated configurations.

The built-in Sidekick AI has also made the setup and ongoing management of the platform significantly more efficient. It has been useful for creating and modifying workflows, structuring information, and accelerating tasks that would otherwise require considerable manual configuration. This allowed me to spend more time focusing on the actual project and less time dealing with the mechanics of setting up the management system.

Overall, after using monday Work Management extensively in a real project and site-management environment, I consider it a very capable and practical platform. Its combination of real-time visibility, multimedia updates, chronological organization, intuitive communication, flexible workflow management, and AI-assisted configuration makes it particularly well suited to environments where information needs to move quickly between the site, project management, and company leadership. For my day-to-day work, it has proven to be not simply a task-management tool, but a centralized operational system for keeping project information visible, organized, and continuously updated.

What do you dislike about the product?

The main thing I dislike so far is the pricing.

What problems is the product solving and how is that benefiting you?

monday Work Management gives company leaders real-time visibility and control, so they can see what’s happening right away. As a site manager, I can upload photos and videos without hassle, which helps keep everyone informed, aligned, and engaged—almost like social media.

What do you like best about the product?

I love it for helping me to stay on top of my daily tasks,track our employee activities,smooth onboarding and managing our recruitment processes.I like it for clean and visually appealing interface for ease of use.AI sidekick for my workflows automation and maintain visibility across all my HR projects.Strong collaboration features with tracking and monitoring progress of our projects.

What do you dislike about the product?

Strong collaboration features with tracking and monitoring projects progress.

What problems is the product solving and how is that benefiting you?

Solid Solution that keeps me on top of my daily tasks,tracking employee activities,smooth onboarding and managing our recruitment processes.I love it for strong collaboration features with projects progress monitoring and sharing of documents.AI sidekick that helps with workflows streamlining and automation to boost productivity.

What do you like best about the product?

What I love about Monday AI Work Platform is how it surfaces insights, speeds up work, connects action to real, tangible outcomes. It comes up with campaigns faster, speeds up decisions with real-time analytics via its fantastic dashboards, onboards superbly, pinpoints KPI’s. With this easy-to-use App, work is actually tied to pipelines, revenues, value-for-money engagements and ROI. It’s made to make cross-team work fun too thanks to its intuitiveness, unified connection and centralized operation.

What do you dislike about the product?

- Set up is not as easy as advertised. One has got to be very specific with it.
- It can be vague generally. Not that deep in some of its functions.
- It’s got data training concerns.
- Some get too dependent on it’s AI-first approach and actually forget to put in the real work.

What problems is the product solving and how is that benefiting you?

- The App hunts for tangible intelligence that helps us achieve ROI. It’s an unassailable source of truth for us that helps us save unbelievable time and money, assists us make data-driven decisions with real business impact.

What do you like best about the product?

AI that saves me hours: I ask " show me all events in 30 days without deposit" and get answers instantly. It also drafts client emails+ follow ups in 10 seconds.

What do you dislike about the product?

The mobile app is slow, uploading BOEs and large files on site can lag.

What problems is the product solving and how is that benefiting you?

Everyone works from the same event card. Banquet sees menu changes, housekeeping sees arrival times. Less day-off chaos.

What do you like best about the product?

It brings our messy month end close into one place. I can use it to track JV billings , AFE spend, and royalty deadlines. The AI Automations saves time by flagging missing invoices and summarizing variance comments for me

What do you dislike about the product?

Needs more Oil & Gas templates and better SAP integration

What problems is the product solving and how is that benefiting you?

Replaced spreadsheets for JV billing, royalty and AFE tracking. Gave us one board for deadlines + audit trail