Centralized student onboarding has transformed tutor workflows and now supports automated attendance
What is our primary use case?
monday.com acts like a very user-friendly CRM tool that helps us keep our users in check. What we do is run the systems for student accounts and student onboarding, which is the data that gets stored onto monday.com. We use monday.com for its better user experience so that we can extend the access to our tutors, which will have access to all the students in their particular classes, and they can take some actions based on what they want.
For example, we can provide a monday.com admin action to mark attendance, and the tutor can use that board to mark the attendance for a particular student, and there could be back-end automations running to do the same for the user. There are a couple of automations that run in monday.com, which is probably Google Sheets on steroids with enhanced features, multiple processes, and even automations baked into it.
As those automations are not fulfilling our purpose, we can have certain values of a column updated or certain parameters of any particular item updated using monday.com automations directly. For example, we can set up automation in monday.com that will mark something that runs every Monday and marks something based on having recurring classes every Monday.
If we have an absent flow, when the tutor marks absent, we can trigger a particular value in a certain board using monday.com automations. For more complex scenarios, we use the webhooks feature for monday.com so that we can better handle our use cases by calling a webhook in Make.com, Zapier.com, or N8N and call them to do complex workflows directly on monday.com.
The main use case for monday.com is that, and apart from that, the other day-to-day workflows would be the seamless integrations between multiple different boards and the mirror column facility, which facilitates data to be on one single board but displaying across multiple different regions. With monday.com, we are able to handle thousands and thousands of students that we intake based on our different education brands, like test prep, med prep, or even school-level mathematics.
Having monday.com makes it more centralized where we can handle student accounts only in one board and then for different classes, we can extend access to different boards and use mirror columns to showcase the students while we still have one central source of truth.
What is most valuable?
Probably the best feature of monday.com would be the intuitive user interface and user experience, which any user who has used Google Sheets or Microsoft Excel would find themselves familiar with, along with built-in automations, the ability to call webhooks, and the various number of column types.
The better user interface and user experience definitely stand out to me because this is a tool that can be used for both the development team as well as extended access to the consumer or the customer side of the system, or in our case, the tutors and other relevant stakeholders who need not understand the deep technicals of things but can take actions directly from the board.
What needs improvement?
We run into technical issues a lot with monday.com, where certain errors just pop up randomly, and we would want to have a little bit more developer-friendly part from monday.com. There could be better communication with mirror columns or have a better experience in terms of the technical side of it and not the front-end side of it, which can be improved.
For how long have I used the solution?
I started using monday.com probably two years ago, and with this particular company, I have been using it extensively, so I have around one and a half to two years of experience working with monday.com.
What do I think about the stability of the solution?
Because of the technical issues that we run into on a monthly basis, if those can be improved, the score can definitely be improved.
How are customer service and support?
Tutor satisfaction is definitely one of the points that I would like to share about monday.com. Before monday.com, we were using HubSpot, which, even though it is a very good technical tool, does not provide a very good user interface for people who are not working in sales or people who do not really want to know the technical side of things. Having a simpler UI with technical functionalities of a backend and a good user-initiative front-end, where we can change labels based on certain parameters, is definitely something that the tutors were eager to try out, and they really liked the systems from the time we set it up.
What other advice do I have?
My advice for those looking into using monday.com is to probably start using it, especially if they are dealing with stakeholders who would want to review things directly on the database side and take actions directly on their own, as monday.com would definitely provide a good user interface and experience for that. I also advise the technical team to probably use a side automation platform such as Make.com or a script running on some cloud to talk between platforms using the automation functionality of monday.com.
We have very good GraphQLs for monday.com that help us do most of the work, with the monday.com community also being good enough to push updates on a regular basis. A one-word description for monday.com is "Google Sheets on steroids", and I think I would stick to that. I would rate this product an 8 out of 10.
monday.com Makes Task Tracking Easy with Clean, Customizable Boards
What do you like best about the product?
In my current work, monday.com has been really helpful for organizing tasks and tracking progress across different projects. The interface is clean and visually easy to understand, which makes it simples to manage work without feeling overwhelmed.
I like how customizable the boards are you can set up workflows. statuses, and columns based on your needs. it works well for both simple task tracking and more structured project management. The visual aspect(like timeline and status indicators) helps in quickly understanding what's on track and what needs attention.
What do you dislike about the product?
One thing I've noticed i that it can take a bit of time to set things up properly, especially if you're trying to build more detailed workfows. Also, as boards grow larger, it can sometimes feel slightly cluttered if not managed well.
Pricing can also be a consideration for smaller teams, depending on the features required.
What problems is the product solving and how is that benefiting you?
monday.com helps in keeping all tasks, updates, and projects details in one place. Earlier, tracking progress across differenty team members was not clear, but now everything is visible and structured.
it improves collaboration since everything can updates their tasks, add comments, and track progress in real time. This reduces confusiion and helps the team stay aligned. Overall, it has made project management more organized and easier to handle on a daily basis.
Amazing Project Management Tool for Clear Timelines and Precise Execution
What do you like best about the product?
It is an amazing tool for project management. It’s easy to see everything you need to complete, timelines and anything else needed to execute the task with precision!
What do you dislike about the product?
It’s really only that once you try the paid version, you want want to go with it!
What problems is the product solving and how is that benefiting you?
Fun and interactive project management tool that makes me want to use it!
Structured task tracking has improved project planning and saves time on cross‑department work
What is our primary use case?
My main use case for monday.com right now is project planning and organizational task lists.
A specific example of how I use it for project planning is that when we were deploying and cleaning up our Active Directory, we separated certain groups and folders by tasks and departments, and we were able to catalog and track progress across all different items.
What is most valuable?
The best features monday.com offers include organizational aspects, being able to assign people for tasks, progress tracking, and progress bars if you have one large task with many subtasks.
Those features, including assigning tasks and progress bars, help my team day-to-day by keeping us more organized and reducing wasted time trying to figure out who needs to do what. I do not have to micromanage; I can check monday.com to see tasks.
monday.com has impacted my organization positively as it saves us time. We are able to work more efficiently and get things done while staying organized instead of figuring out who is doing what.
In a previous organization, we completed a Windows 11 deployment through monday.com that finished faster because I was able to track each department and we did not have to hold progress meetings. It definitely saved us multiple meetings.
What needs improvement?
monday.com could be improved with more flexibility in the software for greater customizability per task and more tab configuration options.
To bring my experience from an eight to a ten, I would appreciate updates to more features and increased flexibility in the software.
For how long have I used the solution?
I have been using monday.com on and off for five years at different roles in different organizations.
What other advice do I have?
My experience with pricing, setup cost, and licensing was fine, and we worked with a vendor. I gave monday.com a review rating of eight.
Great for Managing Multiple Projects
What do you like best about the product?
I’ve been using monday.com for over 3 years now, and it’s been an incredible tool for managing my workflow. The platform is very intuitive and easy to use, which made onboarding seamless from the start. What I appreciate most are the automation features. They save a lot of time and help keep everything running smoothly without constant manual updates.
It’s especially useful for managing multiple inquiries and staying organized. I can easily track progress, assign tasks, and make sure nothing falls through the cracks. The integrations are another big plus. It works seamlessly with tools like email and Slack, which keeps all communication and updates in one place.
Overall, monday.com has been a reliable and efficient solution for keeping everything organized and running efficiently. Highly recommend it to anyone managing multiple projects or inquiries.
What do you dislike about the product?
Nothing major comes to mind. Overall, I’m very satisfied with the platform and how it’s been working for me.
What problems is the product solving and how is that benefiting you?
monday Work Management helps me stay on top of multiple inquiries, tasks, and ongoing projects without things slipping through the cracks. Before using it, it was harder to keep everything organized across emails and different platforms.
Highly Customizable, Minor Automation Hiccups
What do you like best about the product?
I like monday Work Management's customizability, especially how statuses can be changed to fit each board's needs. The automations are great because I can set them up to notify people for next steps and use them as an approval process. I also appreciate the ease of use, making the experience smooth. The initial setup was seamless, which was a big plus.
What do you dislike about the product?
Sometimes it lags, the status automations don't go through correctly and I have to manually move items.
What problems is the product solving and how is that benefiting you?
I use monday Work Management to track project management, email, and content schedules, ensuring nothing is forgotten. It lets the team see the project scope at a glance with status updates.
Intuitive, Easy-to-Navigate Platform That Makes Task Management Simple
What do you like best about the product?
I like how easy it is to navigate the platform is very intuitive and makes managing tasks straightforward.
What do you dislike about the product?
Sometimes it can feel a bit cluttered with too many features.
What problems is the product solving and how is that benefiting you?
It helps us keep track of all our projects and easily reference past activity when needed. It also keeps our leads organized and allows us to communicate with customers directly through email integration, all within one platform.
Effortlessly Track and Manage Tasks with Ease
What do you like best about the product?
I love the feature that allows me to track my tasks and apply different labels and statuses to them, which helps in the prioritization of tasks. The ability to track tasks and apply different labels makes my life ten times easier, so I don't have to remember everything all the time. I can make notes, tasks, and lists on monday Work Management, which helps me not forget important details and provides a steady structure for my workflow.
What do you dislike about the product?
I would appreciate it if there was a feature whereby I could create meetings directly from monday Work Management, however if this is already possible then that is brilliant then I am just not aware of it.
What problems is the product solving and how is that benefiting you?
I use monday Work Management to manage workflows, track tasks, and keep records of daily tasks for client onboarding in property management. It helps me remember due tasks, track client onboarding stages, and provides structure with task labels and statuses, making my work ten times easier.
Easy Task Updates and Smooth Collaboration
What do you like best about the product?
It’s easy to keep tasks up to date, and it also makes it simple to collaborate with other users.
What do you dislike about the product?
The automations could be more refined and better suited to complex needs, with improved compatibility for more advanced workflows.
What problems is the product solving and how is that benefiting you?
We needed several departments to collaborate on a project, and it helped keep everyone up to date on who was focusing on which tasks and their current status.
Streamlined Property Management with monday.com
What do you like best about the product?
I use monday Work Management to manage Property Management at my company. I like having a central dashboard that shows all our properties, making status tracking easy with real-time updates from the team. Task boards help ensure no cleans or maintenance are missed, and the central communication fosters accountability within the team and aids in history searching. What I like most is that I have visibility and control at all times, allowing me to track workflows and performance, making sure nothing gets missed. The ease of initial setup was very user-friendly.
What do you dislike about the product?
A built-in ticketing system would be a great addition. Direct linking to Airbnb and Booking.com would be a great feature. It would also be great if it could be directly linked to our PMS system for automated cleaning tasks and guest-reported maintenance tickets.
What problems is the product solving and how is that benefiting you?
monday Work Management helps us track daily workflows, manage contractor CRM, and log issues with a central dashboard. Real-time updates, task boards, and centralized communication improve status tracking, accountability, and organization, allowing us to scale operations effectively.
