Reviews from AWS Marketplace
0 AWS reviews
-
5 star0
-
4 star0
-
3 star0
-
2 star0
-
1 star0
External reviews
External reviews are not included in the AWS star rating for the product.
Tines for Cyber Security
What do you like best about the product?
The thing I like most about Tines compared to other automation products I have used in the past is that is so easy to use! It has a simple drag and drop interface and the UI is intuitive to use. I've found that their customer support is very responsive when I needed to contact them for a question on a workflow integration I was experiencing. They were able to resolve this very quickly.
What do you dislike about the product?
Nothing that I can think of at the moment!
What problems is the product solving and how is that benefiting you?
It's helping secuirty become an enabler to the business by ensuring that data gets to the right systems or people that need to make decisions quickly. From an automation perspective it is providing efficiencies and reducing time spent responding to alerts or incidents which means people can focus on what really matters.
In a nutshell it simplifies operations, reduces mean time to respond (MTTR) and frees up valuable time for analysts to focus on the real issues.
In a nutshell it simplifies operations, reduces mean time to respond (MTTR) and frees up valuable time for analysts to focus on the real issues.
- Leave a Comment |
- Mark review as helpful
easy automation
What do you like best about the product?
Quick to develop, easy to understand and share automations.
What do you dislike about the product?
There could be even more templates for common intergrations.
What problems is the product solving and how is that benefiting you?
Simplify automation without the hassle of complex APIs or Python scripting.
very simple automation platform
What do you like best about the product?
how simple it was to learn and setup automation without coding every integration
What do you dislike about the product?
UI has more shortcuts for Mac than Windows machines
Help documentation would be nice on each "pill"
Help documentation would be nice on each "pill"
What problems is the product solving and how is that benefiting you?
automation with SIEM
Jira issues - get/post/create/email csv based on JQL
What do you like best about the product?
Excellent/simplified visualization of workflow automation end-to-end. Embedded access to Tines help (prod docs) & technical support (24/7). Repo of examples Tines stories (story library). Easy to get started, though it hides complexity Tines can quickly go into to (e.g., formulas, pagnition, etc.). Product features are documented well. Integration is good. Frequency of use is good - with simplified access/coding integration (e.g., templates, user library, creds, resources, etc.). Customer support is excellent - prod docs, and technical support reps (24/7). Ease of implementation is narrated good - from novice, intermediate to advanced guidance available in prod docs.
What do you dislike about the product?
Availability of a Troubleshooting FAQs community/blog of shared common Tines configuration errors based on past implementation usecases of users.
What problems is the product solving and how is that benefiting you?
Data integration/connections between disparate issues management platforms (e.g., Jira, Snow, Wiz, Tenable, etc.), and automation logic required to transform payload for desired outputs.
Tines made automating an intricate workflow so much easier
What do you like best about the product?
The platform is easy to use, there's already a ton of pre-built templates to choose from that addressed our automation needs, and customer support is incredibly helpful and easy to work with!
What do you dislike about the product?
Would love to see a Tines knowledge base for troubleshooting tips based on other user's experiences.
What problems is the product solving and how is that benefiting you?
Automating responses in our support channel and saving us time from manually responding to support requests
Advanced platform with flexible options
What do you like best about the product?
Having used other, similar open-source solutions in the past, the completness of Tines is great; especially if you set it off against the usability. With many products you get one or the other, but not both. Tines strikes a great balance between the two.
What do you dislike about the product?
There are some minor improvements I would like to see, such as being able to disconnect the name of an action and the output it produces. This would allow me to put a descriptive name on the action whilst not resulting in an output with a very long prefix/name.
What problems is the product solving and how is that benefiting you?
Security automation.
Incredible SOAR and Company
What do you like best about the product?
The SOAR itself is incredibly easy to use. The logic based nature and the look of the UI makes it a breeze. It's so easy to setup and just go and it has become my full time role as the improvements to SOC efficiency has been noticeably measurable. On top of this, the sheer amount if templates in tines is mind-blowing.
What do you dislike about the product?
The only downsides we have found is that we are finding a few bugs here and there as quite a large user, however, the tines team have managed to fix all of our issues and bugs within 24-48 hours.
What problems is the product solving and how is that benefiting you?
SOC first line response is now mostly done via smart automation in tines. This has dramatically freed up resource that used to spend time combing through copious amounts of false positives.
Working with tines
What do you like best about the product?
Being productive and aware of what's happening within my team is crucial for me as a Security Developer. Before, I would find myself doing the same set of tasks every day, which not only reduced my productivity but also required a large amount of time to finish. Here's where tines come in quite handy. You may create almost any system to assist you in automating any process you can think of with just 7 basic actions. The creation of a story to automate a task in one's or their team's workflow would be incredibly simple and natural, even for someone with practically no experience with coding. In my day-to-day job, if I'm working on an automation and get stuck anywhere, I use their customer support service without hesitation. To be honest, I've never met another team that responds so promptly and sticks with you until your situation is resolved.
What do you dislike about the product?
In my time using tines I didn't encounter any aspects that I do not like or find unhelpfull.
What problems is the product solving and how is that benefiting you?
Tines increases productivity across the board and lets us concentrate on more important things than repeating tasks.
Simpler but more flexible than the rest of the market
What do you like best about the product?
Non-engineers who've struggled to use other automation platforms have been able to pick up Tines easily. The dev/support team have been quick to answer questions and even make fixes/changes where we've asked for it.
What do you dislike about the product?
Some of the features don't seem fully fleshed out yet, but this is quickly changing.
What problems is the product solving and how is that benefiting you?
Tines is replacing our existing SOAR platform (XSOAR from Palo Alto), enriching or resolving raised alerts.
Tines is a game changer for every fast-paced company
What do you like best about the product?
Tines really helps speed up all the processes that have clear steps by implementing automations. Also, having the chance to also work with external APIs is of huge importance as multiple feeds can help enrich the process a lot. Also, customer support seems to be very responsive.
What do you dislike about the product?
Sometimes having to implement flows with loops may be a bit complicated and there should be more mechanism that should adress the methods that should interact with those loops.
What problems is the product solving and how is that benefiting you?
We automate multiple processes which in the past took a lot of time and human effort. Also we enrich those processes with external information. Also, the connectivity with other applications is really amazing and the fact that the application also has that templates is of great use.
showing 1 - 10