Kong Gateway Enterprise

What do you like best about the product?

I really appreciate how Kong Konnect tightens security and organizes traffic across our services. The ability to route upstream connections cleanly has reduced 502 errors, and the added visibility allows me to trace faults quickly. The dashboard provides a clear view of gateway activity, which is incredibly helpful. What I love most is the deployment flexibility, as I can set it up on-premise, in the cloud, or on Kubernetes clusters without having to change my approach each time. The initial setup was straightforward too, allowing me to start handling traffic with minimal configuration hassle.

What do you dislike about the product?

I find the documentation unclear, and a fuller set of worked examples would help me save time when configuring something less common. There's also the enterprise wall. The open-source resources are strong, yet the more capable features sit behind the paid tier, which can feel like a barrier when I want to push further.

What problems is the product solving and how is that benefiting you?

I use Kong Konnect to tighten security and manage service traffic effectively, reducing 502 errors and ensuring reliable connectivity. Its dashboard helps me trace faults quickly, and I appreciate the deployment flexibility across different environments without network disruptions.

What do you like best about the product?

The biggest benefit for me is the reduced API latency, which is especially useful when handling millions of requests per day. It also supports both REST and GraphQL. Overall, the standout feature is its performance.

What do you dislike about the product?

The biggest con, in my opinion, is the high licensing cost. For a small organization with a small team, this can easily become one of the largest expenses. Also, if the team doesn’t have prior gateway experience, it can be difficult for them to get hands-on and get up to speed.

What problems is the product solving and how is that benefiting you?

It has helped our organization manage high throughput and address latency issues. It also feels more secure. Another major factor is scalability. For a mid-level organization, it’s amazing to have Kong Konnect.

What do you like best about the product?

I really appreciate how Kong Konnect takes on cross-cutting concerns and lets the gateway manage OAuth2 and rate limiting, which means I don't have to code them into every service. It's incredibly freeing to know that new services can inherit a uniform security posture and be production-ready without my having to code bespoke protections. The speed of Kong Konnect is impressive, and watching the Kong Ingress Controller automate routing configuration through Kubernetes-native resources and GitOps is a real turning point for me. The OIDC and Rate Limiting plugins saved us from a long stretch of custom development and secured new services without affecting performance. I also value the plugin ecosystem, which allows me to extend the gateway's capabilities through configuration rather than code, making enhancements a simple reviewed commit instead of a major project. The setup was pretty smooth overall.

What do you dislike about the product?

My reservation lies with the drift away from a fully supported open-source model. It nudges teams toward Enterprise and Konnect licensing sooner than planned, and for smaller projects, that shift carries real overhead. Weighing cost against the production-grade features we cannot do without has complicated our longer-term roadmap more than I would like. The pull toward Enterprise licensing forces me to weigh production-grade features against cost earlier than I would like, which means some smaller client environments that could once ride on open source now face a spending decision before they scale, complicating how I sequence fabric rollouts across the roadmap.

What problems is the product solving and how is that benefiting you?

I use Kong Konnect to offload authentication and rate-limiting tasks, allowing new services to become production-ready quickly. Its automation with Kubernetes and GitOps streamlines routing and security configuration, freeing me to extend the network instead of rebuilding protections repeatedly.

What do you like best about the product?

simplifies API management by providing a user-friendly platform with strong security, monitoring, and scalability features

What do you dislike about the product?

it takes time for new users to become fully comfortable with all configuration and Mgt. options and finding some specific settings , troubleshooting issues , time consuming for doing some settings due to multiple screens

What problems is the product solving and how is that benefiting you?

During month-end closing, we process a large volume of vendor invoices and GST-related transactions. Kong Konnect helps monitor the interfaces between SAP and vendor management applications, reducing manual follow-ups and helping IT teams resolve issues faster.

What do you like best about the product?

The best thing I like about Kong Konnect is that it simplifies API management and has a clean interface. With Kong Konnect, I’ve reduced manual data transfer between my CRM and marketing platforms, which has made my workflow more efficient and better organized.

What do you dislike about the product?

There’s nothing I dislike about this product now. Still, when I first started using it, I found it pretty challenging because it has so many features that needs experience in API category., and it took me some time to figure out how to use them properly.

What problems is the product solving and how is that benefiting you?

It helps reduce manual work by connecting different tools and keeping all the data flowing smoothly between systems. This has made my workflows more organized and efficient, and it also saves me time when I’m managing a large amount of lead data.

What do you like best about the product?

t provides a single platform to manage APIs, gateways, developer portals, and analytics, which simplifies operations and improves visibility across services.

What do you dislike about the product?

adding multiple routes on service it is unable to sort with name or date

What problems is the product solving and how is that benefiting you?

Kong Konnect solves the problem of fragmented API management by providing a centralized platform for governance, security, and monitoring. This has made our API operations more efficient, reduced manual effort, and improved reliability.

What do you like best about the product?

It’s useful for securely storing credentials and retrieving them at runtime whenever they’re needed. The user interface is well designed and intuitive, so after a few days of training it feels accessible to just about anyone. I also really like the analytics dashboard; it’s clear and easy to use, and it lets us see who is using our products, which helps guide our decisions on what to develop next.

What do you dislike about the product?

It’s honestly hard to find anything I dislike—I love everything about Kong, mainly because of its wide range of features. I really don’t have anything negative to say. The documentation is thorough and easy to follow, it requires minimal coding to get started, and the support team is excellent and always ready to help when needed.

What problems is the product solving and how is that benefiting you?

We use Kong Konnect to reliably manage, develop, deploy, test, and monitor our services. Its policy-based architecture helps us move quickly with API development while maintaining strong security, traffic control, and analytics. It also supports reusable governance, so we can apply consistent standards without needing excessive custom code.

What do you like best about the product?

Its reliability in keeping our APIs available is excellent, and it comes with robust API management tools. It also offers a solid mechanism for API protection, and the tracking tool is genuinely useful for monitoring what’s happening. I especially appreciate its developer management features.

What do you dislike about the product?

Report generation could be improved, and the documentation needs to be more detailed. The user interface could be simplified, and it doesn’t feel well synchronized with the development tools.

What problems is the product solving and how is that benefiting you?

I’ve used it to publish my APIs, and both the documentation and the blog are excellent. It also lets us protect our APIs and makes application development and deployments easier. If you’re looking for API security, this feels like an ideal product, with several built-in features that support that goal.

What do you like best about the product?

Easy to configure as nginx based, easy to understand the plugin

What do you dislike about the product?

Limited Plugin and multilayer application

What problems is the product solving and how is that benefiting you?

Lightweight business and tech use cases

What do you like best about the product?

Its lightweight architecture and high performance API Gateway is best for industries like us (Banking). We use for our API management, considering risks in banking we need a secure system to connect to API's for which we use KONG Gateway.

What do you dislike about the product?

It is good, but needs full expertise to unlock full potential. Initial set up, configuration might feel complex if you have no prior experience. Additionally to unlock some advanced capabilities require license.

What problems is the product solving and how is that benefiting you?

It is used to fulfill our integration requirements in a secure way. We use it to replace oracle integration use cases.