Miro

What do you like best about the product?

The interface is intuitive enough that participants with zero Miro experience can jump in during a live workshop without a tutorial — which matters a lot when I'm facilitating with operational teams who aren't digital-native tool users. Sticky notes, clustering, voting, and templates make it easy to turn a messy brainstorm into something structured in real time. The infinite canvas is a strength for open-ended sessions but can get disorienting on larger boards if you don't set up frames and navigation early.

I make heavy use of Miro's built-in features — templates to kickstart sessions quickly, voting for prioritization exercises, embedded slides to run presentations directly inside the board, and file attachments to keep reference materials in context. Having all of this inside one workspace means I don't have to jump between tools during a workshop, which keeps the session flowing.

Generally smooth even with multiple participants editing simultaneously, which is critical for remote workshops where lag would kill the energy. Very large boards with lots of embedded content can slow down, especially for participants joining from field/operational sites with less reliable internet.

Running workshops online through Miro saves significant time and eliminates travel costs — no need to fly people in or book physical spaces to collect challenges from operational teams. For a role that involves frequent facilitation across distributed teams, that time and cost savings adds up quickly.

Miro's website is well documented, with enough detail on features that I can usually figure things out on my own without needing to open a support ticket.

What do you dislike about the product?

UI/UX
Frame creation has a layout bug that disrupts workshop flow: when a new frame is placed on top of existing content that doesn't fully fit within its boundaries, moving that frame later drags along the overlapping items, scrambling the board layout. During a live session, this means I sometimes have to stop and manually reposition content instead of focusing on facilitation. A fix where frames only "capture" items fully contained within their boundaries — or a warning before drag — would prevent this.

Integrations
Export options are limited, particularly for boards with many frames. PDF exports don't always preserve the correct frame order, which creates extra manual work when I need to share workshop outputs afterward. Reordering frames is also slower and more cumbersome than it should be. More reliable export ordering, plus a faster way to reorganize frame sequence, would save meaningful time on post-workshop documentation.

Performance
I've experienced the board freezing during sessions with a large number of frames and heavy content — a real risk when it happens mid-workshop with participants waiting. Separately, I once disabled anonymous mode during a sticky-note response collection and lost all the submitted responses, with no way to recover them. That kind of data loss is a serious concern when the board is capturing input directly from operational teams.

Pricing/ROI
I'd like Miro to show usage metrics — for example, hours spent running a given workshop — along with some indication of potential returns based on the session's outputs. That kind of built-in reporting would help make the ROI case internally without having to track it manually.

Support/Onboarding
Being on a non-Enterprise plan limits access to the Miro team for support. I'd like to upgrade, but I don't have budget approval to move the entire company to Enterprise. It would be valuable to have the option to put just my (small) team on Enterprise while the rest of the organization stays on a lower-tier plan — right now that flexibility doesn't seem to exist.

AI/Intelligence
My experience with the AI idea-generation and action-plan tool during a workshop session was disappointing — the outputs were disconnected from the actual content recorded on the boards. For AI features to be useful in a facilitation context, they need to stay grounded in what's actually written on the board rather than generating generic suggestions.

What problems is the product solving and how is that benefiting you?

We struggled with running effective, engaging meetings across teams that are geographically dispersed — often mixing corporate and operational staff who aren't in the same location, and sometimes not even used to remote collaboration tools. Traditional video calls with no shared visual space made it hard to keep people engaged and to actually capture structured input, especially when the goal was collecting challenges directly from operational areas.

Now, Miro lets me bring these distributed teams into one shared visual workspace and run the session as a real working meeting rather than a passive call. I run an average of 2 workshops per month with 15+ professionals each, using boards to structure discussions live — from a UI/UX standpoint, the visual format (sticky notes, clustering, voting, embedded slides) keeps people actively participating instead of just listening, which has been key for maintaining energy and focus in larger groups.

This has resulted in:

Time and cost savings: no travel required to bring people together, which matters when participants are spread across different sites and regions.
Better-structured outputs: instead of raw meeting notes, I walk away with organized, visual documentation of challenges and ideas that's ready to share and act on — helped by integrations like templates, voting, and embedded slides that keep everything in one workspace instead of jumping between tools.
Higher engagement in large-group sessions: running interactive dynamics with 15+ participants at once is far more manageable with a shared visual board than with a standard call.

What do you like best about the product?

The features are great, and they stand out compared to every other platform out there.

What do you dislike about the product?

The colour options and the platform UI could be much better.

What problems is the product solving and how is that benefiting you?

Miro helps solve the cloud-saving problem by giving us much more space and a single platform we can use for multiple use cases. It has been a big help for me in organizing both my personal work and my organization’s work in one place, so everything stays together and easier to manage.

What do you like best about the product?

The best thing about Miro is the boards and the templates available, which I can easily use for my own work as well as for team collaboration.

What do you dislike about the product?

It can feel a little overwhelming at first. Large boards can also get messy and harder to manage over time. The mobile experience isn’t as good as the desktop one, so I mostly prefer using it on a computer.

What problems is the product solving and how is that benefiting you?

Scattered ideas—it helps my scattered thoughts turn into a clear vision and concrete goals. The visuals make the presentation more beneficial and easier to follow. It also takes the challenge out of planning by helping me organize and plan things more easily.

What do you like best about the product?

The most helpful feature is being able to collaborate in multiple ways, with access levels. For example, I can enable comment-only access for people who need to review, or I can enable edit access for people who need to contribute, or view-only access for presenting.

It's simple to use, with drag-and-drop functionality, plus click-to-edit elements. The ability to import many file types is great and means different collaborators can add files without needing to convert them first.

The template section is helpful, and gives a good starting point when I need to tidy up my thoughts!

What do you dislike about the product?

Sometimes it's difficult to select and move a particular object. This just means the UX isn't always smooth, and can get frustrating if the same thing happens repeatedly.

What problems is the product solving and how is that benefiting you?

It solves the problem that teams aren't all in one place and so can't simply brainstorm on a whiteboard. It's a benefit to me because I work remote, with multiple teams, and we can all collaborate.

What do you like best about the product?

I like that it's intuitive and makes it easy to create diagrams quickly. The diagrams are clear and easy to share with stakeholders.

What do you dislike about the product?

The product is a little bit expensive otherwise i was able to build flowcharts and diagrams without much learning curve.

What problems is the product solving and how is that benefiting you?

It enables me to save time and present my ideas in an efficient way. It helps me to communicate complex architectural systems in a clear and easy way making it very simple for knowledge sharing.

What do you like best about the product?

What I like best about Miro is its user-friendly interface and the ease of collaborating with team members. The visual boards, templates, and real-time collaboration features make it easy to organize ideas, plan projects, and conduct brainstorming sessions efficiently.

What do you dislike about the product?

One thing I dislike about Miro is that the interface can feel a little overwhelming when working with large or complex boards. Some advanced features also take time to learn, and the free version has limitations that may require upgrading for regular team use.

What problems is the product solving and how is that benefiting you?

Miro helps solve the challenge of collaborating and organizing ideas in one place, especially when working with teams. It makes brainstorming, project planning, workflow mapping, and sharing ideas more structured and efficient. This benefits me by improving collaboration, saving time, and making it easier to keep everyone aligned on tasks and project goals.

What do you like best about the product?

The flexible canvas is what I value most. I use Miro to turn messy ideas into clear automation maps, event plans, and workshop boards. Sticky notes, connectors, frames, and templates make it quick to move from brainstorming to an organised flow, while sharing a board helps collaborators understand the plan without a long meeting.

What do you dislike about the product?

My main friction is that large boards can become visually crowded, especially when several people add content at once. New collaborators sometimes need a short orientation before they understand frames, navigation, and where to contribute. Clearer first-time guidance and easier board clean-up would make workshop facilitation smoother.

What problems is the product solving and how is that benefiting you?

Before Miro, workshop ideas, event responsibilities, and automation steps were spread across chats and documents. I now use one visual board to map the full process, assign context, and show dependencies. This reduces repeated explanations, exposes missing steps earlier, and helps technical and non-technical collaborators reach decisions faster.

What do you like best about the product?

What I like most about Miro is how easy it makes collaboration and visual thinking. I can organize ideas, brainstorm, plan projects, and work with others on the same board in real time. The flexibility of the canvas, templates, and collaboration features make it useful for both individual work and team activities.

What do you dislike about the product?

The main downside is that Miro can feel a little overwhelming for new users because there are so many features and customization options. Large boards can also become difficult to navigate when there is a lot of content. A simpler onboarding experience and better organization for large boards would make it even easier to use.

What problems is the product solving and how is that benefiting you?

Miro helps me solve the challenge of keeping ideas, discussions, and project planning organized in one place. It makes brainstorming and collaboration more visual and interactive, which helps teams communicate ideas clearly and make decisions faster. I also find it useful for planning community activities and organizing workflows.

What do you like best about the product?

It's consolidated view of notes makes things to work efficiently in sprint planning.

What do you dislike about the product?

It's has some UI issuse so UI design can be improved

What problems is the product solving and how is that benefiting you?

I use Miro to generate user stories and sticky notes from existing boards, and it helps to group them by keywords, giving me a wholesome overview.

Recommendations to others considering the product:

To make Miro more accessible, consider offering a more affordable pricing tier for users who don't need all the advanced features.

What do you like best about the product?

What I like most about Miro is how easy it makes collaboration. The interface is intuitive, and the flexibility to brainstorm, organize ideas, and work together on one visual board is genuinely useful.

What do you dislike about the product?

It can feel a little overwhelming at first, especially when a board gets crowded. There are also quite a few features, so it takes some time to get used to everything. Performance can sometimes feel slower with very large boards too.

What problems is the product solving and how is that benefiting you?

Honestly, Miro makes collaboration much easier. The UI is clean and easy to pick up, and performance is generally good even with bigger boards. The integrations are useful for keeping work connected, and the AI features can save some time when organizing ideas. Pricing feels reasonable if the team uses it regularly, and getting started is pretty straightforward. Overall, it saves us time and keeps brainstorming, planning, and feedback in one place.