Miro

What do you like best about the product?

What I like most about Miro is how easy it makes collaboration. The interface is intuitive, and the flexibility to brainstorm, organize ideas, and work together on one visual board is genuinely useful.

What do you dislike about the product?

It can feel a little overwhelming at first, especially when a board gets crowded. There are also quite a few features, so it takes some time to get used to everything. Performance can sometimes feel slower with very large boards too.

What problems is the product solving and how is that benefiting you?

Honestly, Miro makes collaboration much easier. The UI is clean and easy to pick up, and performance is generally good even with bigger boards. The integrations are useful for keeping work connected, and the AI features can save some time when organizing ideas. Pricing feels reasonable if the team uses it regularly, and getting started is pretty straightforward. Overall, it saves us time and keeps brainstorming, planning, and feedback in one place.

What do you like best about the product?

The flexibility of the canvas makes it easy to map an end-to-end workflow and then layer supporting analysis around it. Having payment flows, failure points, dependencies, and engineering decisions together makes discussions much easier to follow than working across separate documents.

What do you dislike about the product?

Large boards can become difficult to navigate once several workflows and supporting sections are added. Maintaining consistent spacing and alignment across a detailed planning board can also take some manual effort.

What problems is the product solving and how is that benefiting you?

Miro gives product and engineering teams a shared workspace for turning complex workflows into something everyone can inspect and discuss visually. It is especially useful for identifying failure points, clarifying system dependencies, and aligning on implementation decisions before work moves into execution.

What do you like best about the product?

Its flexibility and vector-ish scalability make it fast and reliable for a number of research and design activities. I love combining various tools to suit my exact needs. It's easy to filter and search and organize, making it ideal as a flexible visualized meeting space and asynchronous place to capture all sorts of heterogenous artifacts. I rely on it enormously in most of my work.

What do you dislike about the product?

Backend performance occasionally has some issues - waiting to load or being surprised by a connection refresh while in the middle of focused work can be a stumbling block. There is a little too much forcing of new AI tools into the interface as a suggestion, and I haven't seen much in the way of impressive output from its AI tools, yet. While it is easy to onboard new users, and while the pricing seems reasonable for our enterprise tier, there are some confusing barriers to access specific tool sets behind higher price points.

What problems is the product solving and how is that benefiting you?

Miro really comes through as a space to capture research notes, perform analysis, and draft artifacts to share with other stakeholders. Other whiteboard tools are vastly inferior - Miro is fast, flexible, and makes it very easy to share knowledge or research outputs with stakeholders.

Recommendations to others considering the product:

To enhance user experience, it would be beneficial to improve backend performance and reduce the frequency of connection refreshes. Additionally, refining the integration of AI tools to ensure they provide tangible benefits would be advantageous. Simplifying access to specific tool sets without imposing higher price points could also improve user satisfaction.

What do you like best about the product?

I use Miro for planning events, brainstorming ideas, collaborating with my community/team, and organizing projects visually. It's especially useful for turning scattered ideas into a clear visual plan. Miro makes it easier to brainstorm together, visualize the plan, assign priorities, and keep everyone aligned without endless back-and-forth messages. What I like most about Miro is how easy it makes collaboration and brainstorming. I can visually organize ideas, plans, and tasks in one place, and it's especially helpful when working with a team because everyone can contribute and see the bigger picture. The flexibility of the boards is a big plus too.

What do you dislike about the product?

I find Miro a little overwhelming at first because there are so many features and options. It can also become difficult to navigate when a board gets very large or contains a lot of content. A simpler onboarding experience and better tools for organizing large boards would make it even easier to use.

What problems is the product solving and how is that benefiting you?

I use Miro to keep ideas and tasks organized, turning scattered thoughts into clear visual plans and streamlining collaboration with my team to maintain alignment without endless back-and-forth messages.

What do you like best about the product?

I really like the chart UI, it feels pretty smooth to me to start thinking with it, I didn't get the same feeling on other platforms.
I didn't try any integrations, yet, but I sure will try in the future.

What do you dislike about the product?

The Zoom in Zoom Out Could be a little frustrating, I custom made some links that get me to places in the board, it could be nice if it was something that's built in

What problems is the product solving and how is that benefiting you?

Mainly? dropping my thoughts.
I don't need paper anymore, I just use this as my personal white board, or for team work, and it works well.

What do you like best about the product?

We're a 22 person agency in Kolkata, so most weeks are either a client workshop or internal planning, and both live in Miro. One board holds the whole discussion our team meeting board has the agenda, a dependency map, and a burndown side by side, so nobody switches tabs.

Setup is fast. Frames and templates get a client kickoff board ready in five minutes, and a view-only link means non-technical clients start commenting without a tutorial. Our own team needed one 20-minute session. The two support tickets I've raised came back the same day with a real answer.

Integrations pull their weight: the Figma link points at the live file instead of a stale screenshot, and Mermaid input turns text into draggable shapes in seconds. Performance holds up six or seven of us on a few hundred object board with no lag.

AI clustering turns 80 workshop stickies into themes in a minute. That alone justifies the seats, though occasional contributors cost more than I'd like.

What do you dislike about the product?

CSV import is the one that bit me this week. Upload a spreadsheet and you get a table object on the canvas, not sticky notes — so a grid of items I wanted as draggable cards had to be unpacked by hand. Small thing, but it's the obvious behaviour and it isn't the default.

Pricing is the bigger issue for an agency. Editor seats are fine for the core team, but we have people who touch a board twice a quarter and paying full freight for them is hard to justify, so we end up working around it. Some AI features also sit a tier higher than I'd like given how much they're pitched.

Very large boards will chug on older laptops, which shows up when a client joins on whatever machine their IT gave them. The mobile app is fine for reviewing but I wouldn't build on it.

Support answers are good when they come, but the first reply is usually a docs link before anyone actually reads the ticket.

What problems is the product solving and how is that benefiting you?

In the past our planning process used to result in information being leaked. Each workshop would end with a whiteboard, after which someone would take a photograph of it, another person would retype what was on the board into a document, and within a week the document and the version that people remembered would have diverged. Nowadays the whiteboard is the record of the meeting. We copy it every week, the decision log is carried forward, and when four weeks are placed side by side it is possible to see exactly where the same obstacle keeps reappearing.

Specifically, the time spent on client kickoffs decreased from a two-hour session together with a half-day devoted to writing it up to just the session itself combined with about twenty minutes. AI clustering now carries out the initial review of the 80 workshop stickies in one minute rather than half an afternoon. For all the projects we manage, this amounts to a few hours each week being returned to each project team.

The second problem it dealt with was that of client reviews. When a view-only link is sent, the feedback appears on the board alongside the item it refers to, rather than arriving as a WhatsApp voice note about 'the third screen'. This results in fewer rounds and fewer misinterpretations.

What do you like best about the product?

I primarily use Miro for team collaboration, brainstorming, project planning, and organizing ideas with my team. It is very useful for sharing ideas visually, working together on the same board, and keeping project discussions and plans in one place. I like how easy it is for the team to work together on the same board. We can brainstorm, add notes, organize ideas, and discuss things in real time. The visual layout also makes complex ideas easier to understand. These features make it easier for everyone to contribute even when we are working remotely, allowing us to quickly share ideas, make changes together, and see what others are working on, which saves time by reducing the need for separate meetings or documents.

What do you dislike about the product?

I think one area that could be improved is performance when boards get very large or have a lot of content it can sometimes feel a bit slow. It would be helpful if large boards loaded faster and stayed responsive while editing. Better ways to group, search, archive or clean up old content would also make bigger boards easier to manage. Initially, it was a bit tough for new team members to get familiar with it, but we quickly adapted.

What problems is the product solving and how is that benefiting you?

I use Miro for team collaboration, brainstorming, and project planning. It centralizes ideas and discussions, making brainstorming easier and keeping the team aligned. Real-time collaboration and visual layouts simplify understanding complex ideas, saving time by reducing the need for separate meetings.

Recommendations to others considering the product:

To enhance the user experience, consider optimizing the performance for larger boards and implementing more intuitive ways to manage content. Providing comprehensive onboarding for new users could also facilitate a smoother transition.

What do you like best about the product?

I like Miro because it makes collaboration and brainstorming simple and visual. The drag-and-drop interface, templates, and easy sharing help me organize ideas, create presentations, and work with others efficiently.

What do you dislike about the product?

Miro can feel a little overwhelming when boards become large or contain many elements. Some advanced features also take time to learn, and performance can occasionally slow down on complex boards. It would be helpful to have better organization tools and a more streamlined experience for managing large boards.

What problems is the product solving and how is that benefiting you?

Miro helps me solve collaboration, brainstorming, and visual organization challenges. Instead of sharing scattered ideas through emails or multiple documents, I can bring everything into one interactive board. It makes it easier to plan projects, communicate ideas, get feedback, and collaborate with others, saving time and making workflows more organized and efficient.

What do you like best about the product?

Miro’s infinite canvas and real-time collaboration make brainstorming and wireframing seamless across remote teams. The interactive sticky notes and intuitive drag-and-drop tools keep everyone engaged during workshops.

What do you dislike about the product?

The licensing costs can scale up quickly, and managing permissions for guest viewers vs. paid editors feels overly restrictive. Everything else is superb.

What problems is the product solving and how is that benefiting you?

Miro helps us solve complex workflow mapping and project planning challenges. Instead of relying on long text documents or static slides, we centralize our mind maps, user journeys, and strategic planning on interactive boards, which speeds up decision-making across teams.

What do you like best about the product?

It's very intuitive and easy to use. Sharing and editing as a group was very smooth

What do you dislike about the product?

Sometimes connecting the 'post-it' notes is a little tricky and takes some getting used to.

What problems is the product solving and how is that benefiting you?

We're using it for a value stream map and continuous improvement.