Perfect for Collaborative, Iterative Teamwork in a Digital Workplace
What do you like best about the product?
That it's collaborative and allows for iterations, discussion and team activities. Perfect for digital driven work environment where me and a lot of collegues I work with are not in the same office
What do you dislike about the product?
Sometimes I face technical difficulties of the screen being frozen or stuck, especially when sharing my content via teams. Not sure if it's a Miro problem though! I wished it also had more integration to other useful tools such as Figma or Notion.
What problems is the product solving and how is that benefiting you?
Before Miro I think a lot of collaborative work was via various chat forums or in a google doc, it was quite difficult to manage as notes, feedback and insights where scattered all over the place. I think Miro has done a great job in consolidating all those needs
Seamless Collaboration, Minor Lag Issues
What do you like best about the product?
I like that Miro provides a space where we can collaborate seamlessly and share all kinds of media all in one space. It's much better than a written shared document, where the information is only linear. The ability to share images, videos, clips, documents, text excerpts, and websites all in one place allows us to get more work done in less time, which is essential for our fully remote team. I appreciate how Miro's 3-dimensional and visual setup is perfect for video storyboarding, unlike Google Docs, which didn't suit our needs as it's just linear.
What do you dislike about the product?
Sometimes the application gets laggy when the board gets too big. Usually it is at around 5000 items when the boards stop being useful, and we have to move our ideas to a new board. Then, there is the lack of sticker emojis; I would like to see more of them or have the option to create my own.
What problems is the product solving and how is that benefiting you?
Miro gives us a collaborative space where we can seamlessly share media and work fully remotely, saving time and organizing our workflow efficiently.
Simple, Easy to Use, and Fast
What do you like best about the product?
simple and easy to use, without any much delas
What do you dislike about the product?
sharing it with the team when they dont have acess to MIR
What problems is the product solving and how is that benefiting you?
helps in creating the flows on the fly
Intuitive Visual Tool with Room for Improvement
What do you like best about the product?
I like using Miro as it helps me organize creative ideas, plans, and thoughts like a virtual whiteboard. It acts as a free-form board that is easy to edit and has intuitive features for visual learners like me. I appreciate its super easy-to-use and intuitive UI. It's super visual, which is exactly what I want from it.
What do you dislike about the product?
I wish that there was a way to export sections as a JPEG or PDF for distributing them. For example, our company hierarchy chart was something we just screenshotted instead of exporting and I wish I could have gotten it in higher resolution.
What problems is the product solving and how is that benefiting you?
I use Miro to organize creative ideas and plans. It's like a virtual whiteboard that's easy to edit and intuitive for visual learners like me.
Ready-Made Diagram Templates and Easy Sharing
What do you like best about the product?
Resources for creating diagrams, such as ready-made templates and sharing tools.
What do you dislike about the product?
I don't like that many features are paid, which severely limits the free use.
What problems is the product solving and how is that benefiting you?
Miro helps me when I need to create diagrams quickly, offering greater convenience than other tools.
Super Collaborative and Easy to Use, Needs BPM Enhancements
What do you like best about the product?
I really like that Miro is super collaborative. I can share it with anyone and people across the organization can find the stuff I've created, which is awesome. I like how easy it is to get started with Miro. There's no setup needed; you just log in, choose a template, and it just works. I appreciate that it feels like a digital whiteboard or corkboard, making it easier to model processes than anywhere else. Plus, Miro's auto snap feature and the way it handles framing of swim lanes and the naming of things are top notch, probably second best on the market. Overall, I think Miro's collaborative features make it an excellent tool for bringing ideas to life.
What do you dislike about the product?
If I can be very frank, the BPM modeling is not that great. I'm used to Visio, yEd, Bizagi, and Draw.io. I think there can definitely be some improvements. The framing of the swim lanes and the naming of things could be better.
What problems is the product solving and how is that benefiting you?
I can model processes easily with Miro, acting like a digital whiteboard. It's super collaborative, allowing me to share and work across the organization seamlessly.
Effortless Collaboration with Intuitive Features
What do you like best about the product?
I like the sticky features and how easy it is to use Miro. I value being able to copy and paste PDFs and screenshots easily. I also appreciate how easy it is to collaborate with others using Miro. The initial setup was really easy and straightforward.
What do you dislike about the product?
Sometimes it's hard for people to figure out how to access Miro. And, like, the team's permissions and stuff. That could be improved.
What problems is the product solving and how is that benefiting you?
Miro solves collaboration issues, providing a space with visual assets that's easy to navigate.
Wide-Open Boards That Make Managing Information in Any Format Easy
What do you like best about the product?
Wide open boards that you can manage information in all formats and block related information
What do you dislike about the product?
Would like more options on icons and more block templates to clean up formatting when you have series of pages and pages of blocks
What problems is the product solving and how is that benefiting you?
Managing complex diagrams and schedules in a block format
Collaborative planning has transformed long workshops and now aligns teams in real time
What is our primary use case?
Miro Business - Enterprise is primarily used for PI planning and roadmapping to align our teams on goals and deliverables. We design our products and workflows, then structure these workflows using the visual boards on Miro. We also conduct brainstorm sessions and OKR planning on the platform. Additionally, we hold strategy workshops at the organizational level where we collaborate with internal teams and external stakeholders so that everybody can contribute on a shared canvas. It acts as a centralized visual workplace where we can conduct our planning, write things down, and collaborate in one place.
A recent project where Miro played a key role involved designing our sprints. When we plan a sprint, we determine what we will be expecting, what kind of work we are expecting to complete, and what things are important for a client and have priority. Based on priority, we assign tasks and split them according to what is possible within a week, what is taking time, and what is not achievable until we have a specific requirement. We then visualize everything on the board so everybody is aware. Our engineering team and product team are on the call and can guide us whenever they feel they can improve something on the board that looks like a blocker but they can help by pitching in and solving the issue.
In our workflow, we also use Miro Business - Enterprise once our sprint is completed, in what we call a retro. In retro, everybody gives their opinion on how it went, what could have been improved, and what went well according to the sprint.
How has it helped my organization?
Miro Business - Enterprise has impacted our organization positively because we have seen the biggest improvement in productivity and delivery speed. Previously, before each sprint of a new quarter, we used to have a big room meeting that would go for three days with everyone in attendance. We used to call this meeting big room planning and everyone would be there, including the product holder, scrum master, business architect, technical architect, and developers all on the same call. We used to discuss and pitch in our points on a call that would go for around three days. We did not have a separate place where we could put our thoughts and we used to wait for our turn. With Miro Business - Enterprise, we can write our thoughts there even before the meeting has started and a chart can be prepared. We can prepare topics to be discussed in the meeting. Instead of three days, we improved these calls by 40 percent by reducing them to one and a half days. We are no longer taking three days but rather one complete day and another half day to finalize the things we have planned. The transparency of our thoughts and how approaches are built is now transparent.
Besides the time savings, there have been improvements in predictable delivery. During the discussions on the board, we tackled all the risks and blockers earlier. Another big benefit is ownership. When teams contribute to planning directly on the board, they feel more comfortable for execution and they know what they are working on and how the work should happen. There is more clarity because instead of work being assigned after three or four days through a specific hierarchy, everybody is on the same visual board and it is live. Everybody can see what is going to happen and what is going to be decided.
What is most valuable?
The best feature of Miro Business - Enterprise is that it is a controlled environment where everybody can collaborate. We can create our dashboard there and everyone can work on it in a real-time place.
Real-time collaboration helps our team specifically because this is the main biggest reason we use and rely on Miro Business - Enterprise. In our team, when we use Miro, it removes the usual back and forth you get with static tools. During planning, we design and discuss. Instead of one person presenting and others giving delayed feedback, everyone contributes simultaneously on the same board. For example, you and I are both speaking or having a discussion and nobody is able to talk in the middle, but Miro is there. You are adding your points while talking and writing them down on Miro. I am also writing my points on Miro. If there are two or more people who want to add some points, they can pitch in and add to the Miro board right in front of or anywhere near to a place where we are trying to type in. Everybody will be having a contribution on the board and we will have instant alignment. For example, your product manager is defining some features and you can be there in the call with engineers. If a product manager is trying to emphasize on some things, he can write it down and clearly mention what is required. Just beside that, an engineer can tell his limitations and abilities. To mitigate that, what he would require from the product owner, he can write it down and then both of them can have a discussion on the board without needing to have a separate call. There is faster decision making because of this process.
What needs improvement?
Miro Business - Enterprise is a strong platform but we see our main challenge being performance at scale. With hundreds or thousands of objects and many concurrent users, there can be some lag in loading of the workspace, zooming, or rendering. It is not a frequent issue for a small team but when we come to a large enterprise session, it becomes noticeable. Another area is object and text customization. While Miro is flexible, we feel a little bit limited compared to dedicated design tools. More advanced styling and layout controls would make it even better. Large boards sometimes get cluttered and we need a search or filtering feature that would help us scan through the board. Instead of searching on the complete board for something I have written somewhere but am not able to find, we could have a filter or a search option that would scan the text and give us directions to that space or maybe we could directly jump to that space where that text is written. This would be helpful.
What do I think about the stability of the solution?
Miro Business - Enterprise is stable.
What do I think about the scalability of the solution?
Miro Business - Enterprise is really scalable. It is infinitely scalable. We can scale the whiteboard to the left, to the right, upward, and downward in any ways. It is scalable.
How are customer service and support?
Customer support was helpful when we used to have some problems with getting the users inside. The scrum master used to contact the persons who would lead it and it would be easily accessible. The customer support was really good.
Which solution did I use previously and why did I switch?
Previously, before we adopted Miro Business - Enterprise, we used to occasionally use diagramming tools such as Microsoft Visio. The main challenge with that setup was the fragmentation. Information was spread across multiple tools and collaboration was not real time, which often led to delayed feedback and multiple follow up meetings. We could not collaborate on the same document with active users. That was the pain point. What stood out in Miro Business - Enterprise is the infinite canvas and real time multi-user collaboration. Therefore we switched to Miro Business - Enterprise. It is easy to access for both the technical and non-technical teams. The user interface is really good.
How was the initial setup?
In terms of pricing, Miro Business - Enterprise aligns well with other enterprise collaborative tools considering the level of features, security, and scalability. I feel it is cost effective. Initially there was virtually no heavy upfront investment for setup cost because it is cloud based. We do not need to worry about infrastructure and deployment. It is not that complex. Onboarding was smooth. On the licensing side, I think it is flexible. We can also have some control access through our enterprise features such as single sign on. We can manage the domain there. I think we bought it from the Amazon Web Services marketplace. This was more simplified for billing and procurement.
What was our ROI?
In Miro Business - Enterprise, we have seen a little bit of return on investment, not much, but we can say our productivity has improved by 20 to 30 percent. For example, three days of planning has now been taken down to 1.5 days. Nearly at the end of the second day we will conclude on everything. For cost saving, instead of relying on whiteboards and brainstorming platforms, it is better to have a single canvas that can be helpful for both. This is better to have.
Which other solutions did I evaluate?
We evaluated Miro and we also saw Lucidchart. We chose Miro because there is an infinite canvas in Miro.
What other advice do I have?
I would suggest that keeping in mind standardizing a template or structure is important, and you should train your teams early because it is intuitive and a short onboarding session would help understand that there will be best practices for using that infinite canvas. Just anybody cannot go and write in one call. I think then you can leverage the integrations with Jira and Azure DevOps. You can integrate them and use it for both asynchronous and live collaboration. It is not just for the meetings. You can encourage teams to collaborate asynchronously. Discussions do not depend on scheduled calls. I would rate this product a 10 out of 10.
Which deployment model are you using for this solution?
Public Cloud
If public cloud, private cloud, or hybrid cloud, which cloud provider do you use?
Review 1
What do you like best about the product?
What I like most about Miro is how flexible and intuitive the canvas is for both individual thinking and team collaboration. The drag-and-drop interface makes it very fast to sketch ideas, organize workflows, or build complex diagrams without feeling restricted. It genuinely speeds up brainstorming sessions, especially when working with remote teams, because everyone can contribute in real time and see changes instantly.
From a UI/UX perspective, it strikes a good balance between simplicity and depth. It’s easy to get started, but still powerful enough for advanced use cases like product planning, mind mapping, or design reviews. The navigation and zooming feel smooth, even on large boards, which is critical for heavy usage.
Integrations are another strong point. Being able to connect Miro with tools like Slack, Jira, or Google Drive makes it fit naturally into an existing pipeline instead of feeling like an isolated tool. This helps reduce context switching and keeps everything more organized.
Performance is generally solid. Even with large boards and multiple collaborators, it remains responsive most of the time. There can be occasional slowdowns on extremely heavy boards, but overall it handles scale better than most similar tools.
In terms of pricing and ROI, it’s quite reasonable considering how much it improves team alignment and communication. It can replace multiple smaller tools and reduce meeting time, which makes it worth the investment for teams that collaborate frequently.
Support and onboarding are also well handled. The templates, tutorials, and ready-made frameworks make it easy for new users to get productive quickly without a steep learning curve.
The AI features are a nice addition as well. While not always essential, they can help speed up tasks like summarizing boards or generating initial structures, which adds extra value over time.
Overall, Miro is a very reliable and versatile collaboration tool that significantly improves workflow efficiency, especially for distributed teams.
What do you dislike about the product?
While Miro is a powerful tool, there are a few areas that could be improved. The UI/UX, although generally intuitive, can start to feel cluttered when working on very large or complex boards. Finding specific elements or navigating dense canvases sometimes becomes inefficient, especially without stricter organizational tools.
Integrations are useful, but they’re not always as seamless as expected. For example, syncing with tools like Jira can feel limited or require extra manual steps, which reduces the benefit of having everything connected in one workflow.
Performance can also become an issue on heavier projects. Large boards with many assets and collaborators occasionally introduce lag, slow zooming, or delayed interactions, which can disrupt the flow during live collaboration sessions.
In terms of pricing, while it offers good value for teams that use it heavily, it can feel expensive for smaller teams or individual users, especially since some essential features are locked behind higher tiers. This can limit accessibility for freelancers or smaller studios.
Support and onboarding are decent overall, but when it comes to more advanced use cases, documentation can feel a bit surface-level. It sometimes takes trial and error to fully understand best practices for scaling boards or managing complex workflows.
The AI features are a promising addition, but currently they feel somewhat basic and not deeply integrated into real production workflows. They can help with simple tasks, but don’t yet provide significant efficiency gains for more advanced or technical use cases.
Overall, while none of these are deal-breakers, they are areas where improvements could make Miro a much stronger and more scalable tool.
What problems is the product solving and how is that benefiting you?
Miro primarily solves the challenge of organizing ideas and collaborating effectively in a distributed or fast-paced environment. Instead of relying on scattered notes, static documents, or long meetings, it provides a single visual space where everything—from brainstorming to planning—can happen in real time.
For me, the biggest benefit is clarity and speed. Complex ideas, workflows, or systems are much easier to understand when they’re visualized. It helps align everyone quickly, especially in team discussions where different people think in different ways. Rather than explaining things multiple times, I can just build it on the board and iterate together.
It also significantly improves collaboration. Whether it’s brainstorming, giving feedback, or planning tasks, everyone can contribute simultaneously, which reduces back-and-forth and shortens decision-making time. This is especially valuable when working with remote teams.
Another key benefit is workflow efficiency. I can go from rough ideas to structured plans in the same space without switching tools. This reduces friction and keeps everything centralized, which saves time and keeps projects more organized.
Overall, Miro helps turn abstract ideas into clear, actionable visuals, making communication faster and more effective.
