Miro

What do you like best about the product?

Several individuals can work simultaneously on the same board - this is extremely helpful for collaboration.

What do you dislike about the product?

Not a big dislike, but sometimes new users are overwhelmed (honestly I don't think that this is realistic, but...).

What problems is the product solving and how is that benefiting you?

Allowing multiple people to work on the same diagram at once.

What do you like best about the product?

I mainly use it for design reviews, where I add comments to screenshots, and for analysing usability data by adding Post-it notes and organising everything by theme.

What do you dislike about the product?

I dislike that the zoom level can vary a lot between boards unless you are careful, and even within the same board. A way to automatically optimise zoom level might be useful. The AI clustering feature hasn't been so useful to me but I think this could be improved.

What problems is the product solving and how is that benefiting you?

Miro allows the organisation of notes beyond a chronological type format, such as a word doc. Organising notes in a 3d space is the main advantage. This allows easier analysis of usability sessions.

What do you like best about the product?

What makes Miro useful for me is the infinite canvas for collaborative brainstorming. I’m a data engineer, so I’m not in Miro every day, but when I get pulled into planning sessions with marketing or strategic growth teams, it’s the quickest way to make everyone’s ideas visible at the same time. Sticky notes, flow diagrams, and comments can all happen in real time on a single board, with no waiting for someone to share their screen or update a doc after the meeting.

Another thing that worked well for us was how Miro fit alongside Figma in our product design workflow. When I was on a team building out a healthcare system, our product designer would drop wireframes and user flows into Miro so the rest of us—engineers and PMs—could review and give feedback without needing Figma access. It cut down on a lot of back-and-forth and made collaboration smoother.

What do you dislike about the product?

Board navigation gets messy pretty quickly. After a board has been used for a few sprints' worth of planning, tracking down older content turns into a scavenger hunt. There isn’t a good way to search within a board for specific sticky notes or comments, so I end up scrolling and zooming around, hoping I land on the right cluster. For someone who only opens Miro a few times a week, that’s especially annoying.

What problems is the product solving and how is that benefiting you?

Before Miro, cross-functional planning for us meant juggling a bunch of separate Google Docs and Slides that nobody really looked at once the meeting was over. With Miro, we finally had one shared space where the marketing team could map out campaign strategies, and I could clearly see how that tied back to the data pipelines I was building. Overall, it made our handoffs smoother and those conversations a lot less confusing.

What do you like best about the product?

I appreciate that Miro is easy to use and has an intuitive interface. It's easy to import content and share it, giving access to stakeholders who need to see the content. I like the ability to add screenshots and link them together. It's especially valuable for design work, journey mapping, finding pain points, and sharing journeys with stakeholders to help them understand the process. I love that multiple people can work on Miro at the same time, making it more collaborative.

What do you dislike about the product?

The desktop app doesn't always work and sometimes loads with a completely blank screen, which means that you either have to exit and close the application and start again. So I've begun just using Miro in my browser.

What problems is the product solving and how is that benefiting you?

I use Miro to map and share journey flows, helping stakeholders understand and find pain points. It's intuitive and lets us link detailed content, which isn't easy with other tools like Jira.

What do you like best about the product?

Miro’s integrations are fantastic. I really appreciate how well it connects with other programs, and the automations and reminders make it much easier to stay on top of deadlines. I also like the wide range of additional options the platform offers, but what I value most is the high level of customization.

What do you dislike about the product?

It takes some time to set up the platform properly, and a few of the articles aren’t very clear. I’d really like to see more well-designed onboarding templates to make the initial setup smoother.

What problems is the product solving and how is that benefiting you?

The dashboards worked perfectly right from the start, which has greatly simplified my task and project management. They let me consolidate everything in one place, and they’ve been incredibly helpful for managing our properties. Overall, they help me stay focused, keep projects organized, and maintain a clear view of what needs to be done.

What do you like best about the product?

The template library is one of my favorite features of Miro. The templates are extremely well designed, visually polished, and cover a wide range of use cases, from brainstorming and project planning to technical diagrams and workflows. They provide a great starting point instead of making users build everything from scratch. I also really liked the AI features, which can quickly turn ideas into structured visual boards, diagrams, and workflows. The combination of high quality templates and AI assistance makes it much easier to organize complex ideas and create professional-looking boards quickly.
The onboarding is pretty smooth as well. For personal accounts I like how it automatically identifies and creates Teams for you and for work emails it suggests teams I can join and the suggestions are great as well.

What do you dislike about the product?

The main thing I dislike about Miro is that the free plan limitations become noticeable quite quickly. The restrictions on editable boards and recovery options can be frustrating when experimenting or creating multiple boards. I also noticed that some AI-powered edits on complex boards may require manual checking, as certain elements can occasionally be missed or need additional adjustments. Overall, these are minor issues compared to the value Miro provides, but improving these areas would make the experience even smoother.

What problems is the product solving and how is that benefiting you?

I often need to organize complex ideas, project plans, and technical concepts, but creating structured visuals from scratch can be a bit time consuming. Miro provides a flexible canvas with ready-made templates and AI assistance that helps quickly convert ideas into clear diagrams and workflows. This makes planning and explaining concepts much easier, while saving time on designing layouts and organizing information.

What do you like best about the product?

I like how easy Miro makes it to organize ideas visually and collaborate with a team. It’s flexible enough for brainstorming, planning, and mapping out complex workflows without feeling overly complicated.

What do you dislike about the product?

It can feel a bit overwhelming at first because there are so many features and options. Larger boards can also get cluttered quickly and sometimes feel a little slow.

What problems is the product solving and how is that benefiting you?

Miro helps keep ideas, workflows, and project discussions in one visual space. It makes collaboration easier, reduces back-and-forth, and helps everyone stay aligned on what needs to happen next.

What do you like best about the product?

It makes it possible to describe ideas, plans, and strategy in a visual, clear, and compelling way.

What do you dislike about the product?

It´s not something I dislike, but something that would make my work easier as an even deeper integration with Microsoft 365/Copilot and the related software.

What problems is the product solving and how is that benefiting you?

Miro helps me communicate my goals, plans and ideas to my team, peers and managers in a simple and effective way. I really like the library of templates that helps me complete my work fast, using well known and established models.

What do you like best about the product?

What I value most about Miro is how seamlessly it bridges the gap between high-level visual planning and actionable execution. The infinite canvas paired with two-way Jira integrations has completely transformed our sprint planning and PI planning sessions. Instead of juggling dozens of open browser tabs, flat spreadsheets, and buried ticket backlogs, our entire team maps out epics, story dependencies, and release timelines visually in one shared space.

The drag-and-drop story mapping and real-time cursor tracking have cut our planning meeting times by roughly 30% because everyone can contribute simultaneously rather than waiting for one person to share a screen. An unexpected benefit has been how much easier it is to onboard new team members walking them through a visual canvas of our architecture and roadmap gets them up to speed in days rather than weeks.

Miro has redefined how our team runs workshops and creative brainstorming. The standout feature set for me includes the facilitator toolsspecifically the built-in timer, voting features, frames, and private mode. These tools keep large interactive sessions structured and productive without feeling rigid.

Before using Miro, synthesizing post-brainstorming feedback took hours of transcribing notes and consolidating ideas. Now, using smart grouping, tagging, and sticky note clusters, we can go from raw idea generation to actionable next steps in a single session. An unexpected win is that silent brainstorming on Miro has dramatically boosted participation from quieter team members who usually don't speak up in traditional verbal meetings.

What do you dislike about the product?

Miro is packed with features, which is a double-edged sword. For beginners transitioning from theory into practical UI/UX or system design workflows, the sheer volume of tools and menus can feel overwhelming. Additionally, when a board becomes very dense with multiple use case diagrams, user flows, and sticky notes, navigation can become slightly laggy or visually chaotic for new users trying to find their way around the canvas.

What problems is the product solving and how is that benefiting you?

Problems Solved: Miro solves the challenge of team miscommunication caused by static text documents, endless slide decks, and fragmented communication channels. In complex projects, text alone often fails to convey full architecture, workflow dependencies, or creative direction, leading to misalignment across cross-functional teams.

How It Benefits Me: Miro serves as our central visual workspace. Instead of spending hours writing lengthy documentation that few people read, we map out workflows, user journeys, and project roadmaps visually. This creates a single source of truth that anyone can understand at a glance. It has drastically reduced unnecessary follow-up meetings, eliminated misunderstandings around project requirements, and allowed us to make faster decisions as a team.

What do you like best about the product?

The collaborative whiteboard feature is really good, and it stays well synchronized with what other collaborators are working on. Overall, the performance is very good. It also offers a trial version that is free of cost, and the pricing is good as well. The AI-powered whiteboard and flowchart features are awesome, and the support team has been very helpful. Overall, the software’s integration is simple and easy to use.

What do you dislike about the product?

It’s honestly hard to find anything to dislike about it. Still, there are a few areas where it could improve—especially the web version, which feels like it could really use a refreshed, more modern UI/UX.

What problems is the product solving and how is that benefiting you?

It helps me solve issues that come up during client meetings in the software development process. It saves a lot of time for both the client and me, and if the client wants to change anything, they can do it directly. That’s a great feature, and honestly one of the best things I’ve seen.