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    Miro

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    Miro is the AI Innovation Workspace empowering teams to build the future on AWS from idea to execution. Whether designing complex cloud architectures, accelerating migrations, or driving product innovation, teams leverage AI agents (Sidekicks), visual workflows (Flows), Amazon Q Business integration, MCP connectivity with Kiro, and AWS-native diagramming to transform collaboration and delivery.

    Ratings and reviews

    4.6
    10011 ratings
    3 AWS reviews
    |
    10008 external reviews
    External reviews are from G2  and PeerSpot .

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    Reviews (10011)
    Rahul L.

    Brings Clarity to Complex Projects, Needs Better AI

    Reviewed on Jul 16, 2026
    Review provided by G2
    What do you like best about the product?
    I love how Miro turns architecture that usually exists only in my head into something clients can actually engage with. Mapping the front end against the services on a single board helps clients understand exactly where each component gets its data and allows them to raise concerns early on. Miro's ability to hold the history of a board is invaluable because when questions arise months later about why decisions were made, the reasoning and rejected alternatives are readily available. The diagramming feature is particularly helpful for explaining technical decisions to people who don't write code, making complex data flows understandable. This leads to better alignment among stakeholders, as we can explore different approaches together and settle on a shared understanding before moving forward.
    What do you dislike about the product?
    The AI assistant is the one element keeping me from a full endorsement. When I want to sketch out a workflow ahead of a session, it would be genuinely useful if it could produce a first draft from a short brief. In practice it tends to misread the instruction and return something I would rather rebuild from scratch, so I do the work myself and treat the feature as a curiosity. The main improvement would be having it read the brief properly and produce a rough first draft I can correct, rather than something unrelated I have to discard, and it would help if it understood the conventions of a technical diagram well enough to place components and connections sensibly instead of arranging boxes without regard to what flows where.
    What problems is the product solving and how is that benefiting you?
    Miro helps me turn architectural ideas into something clients can question early on, fostering stakeholder feedback. It simplifies explaining technical decisions, keeps historical context for decisions, and maps front ends with backend services, helping prevent costly mistakes during builds.
    Public Relations and Communications

    Beautiful Notes Made Easy

    Reviewed on Jul 16, 2026
    Review provided by G2
    What do you like best about the product?
    Taking notes and making things look nice
    What do you dislike about the product?
    Can be tricky to use at times with mainly needing to use a mouse
    What problems is the product solving and how is that benefiting you?
    It allows me to keep all of my notes in one place, because being able to infinitely zoom in and out allows me to have multiple notes on the same board
    Financial Services

    Easy, Intuitive Miro for Workshops and Unblocking Problems

    Reviewed on Jul 16, 2026
    Review provided by G2
    What do you like best about the product?
    Easy and intiutive to use, can easily use it in workshops and everyone can get involved, helps unblock problems
    What do you dislike about the product?
    Sometimes shapes can be tricky to use at times, I'd like more integrations to project management platforms so I can easily link features to Miro visualisations.

    Creating Miro dynamic intiutive flows would be good to visualise processes
    What problems is the product solving and how is that benefiting you?
    Solving visualising a lot of backend features/problems, this helps creates conversations within the team
    Jadon B.

    Flexible, User-Friendly Platform with Powerful Tools and Detailed Reports

    Reviewed on Jul 16, 2026
    Review provided by G2
    What do you like best about the product?
    I love the complete flexibility it offers for creating content, and the scheduling function is straightforward to use. The core tools are powerful, and the platform feels genuinely user-friendly. The reports are very detailed, and there are many excellent features overall. With such comprehensive functionality, it’s an ideal platform for my needs.
    What do you dislike about the product?
    The lack of detailed information can be a drawback, and it’s sometimes made worse by poor customer service. Some of the more advanced customization options feel limited, and I’d really welcome more personalized recommendations.
    What problems is the product solving and how is that benefiting you?
    These tools streamline coordination and make it easier to disseminate information. They’ve been very rewarding for our team, and they help me stay organized while keeping track of all the details. It’s helped me track things more effectively overall, and it feels quite intuitive thanks to its built-in features.
    Marat I.

    Facilitates Visual Collaboration Seamlessly

    Reviewed on Jul 15, 2026
    Review provided by G2
    What do you like best about the product?
    I use Miro for our group collaborations and it helps us visualize processes and workflows, which then allows us to get actionable items based on that. I like that it's easy to log into with SSO, saving time and eliminating the need to remember passwords. It's also quite straightforward to create dashboards, and if I'm not sure what I want, there are templates available for guidance when I can't think of a structure for a new project but need to start somewhere.
    What do you dislike about the product?
    I still haven't realized the full potential of AI in Miro, so it would be nice to have more AI features and maybe smart analysis. Also, the ease of starting with Miro is not that high.
    What problems is the product solving and how is that benefiting you?
    Miro helps us visualize processes and workflows and derive actionable items. SSO saves login time and passwords, while templates provide a starting point for new projects.
    DIANA P.

    Easy Setup, but Using the Board Feels Complicated

    Reviewed on Jul 14, 2026
    Review provided by G2
    What do you like best about the product?
    i like the set up but the way its used or how to work its a bit complicated
    What do you dislike about the product?
    its hard to use, when putting info or deleted items to the board
    What problems is the product solving and how is that benefiting you?
    i like the way i could interect with teams, but posting is not very friendly
    Valentin P.

    Intuitive and Effortless Collaboration Tool

    Reviewed on Jul 14, 2026
    Review provided by G2
    What do you like best about the product?
    I use Miro for work and personal projects, and I find it incredibly intuitive, allowing for unlimited editing in a maximally intuitive environment. I really like the sticky stacks and the coworking in live collaboration features. Everything just works well, and it feels like a plug-and-play solution. The Jira connector within Miro boards enhances its usefulness for me.
    What do you dislike about the product?
    nothing really
    What problems is the product solving and how is that benefiting you?
    I find Miro provides unlimited editing in a maximally intuitive environment, enhancing my live collaboration experience.
    Alexandre C.

    Visual, High-Performance Boards with Helpful Templates and an AI Assistant

    Reviewed on Jul 14, 2026
    Review provided by G2
    What do you like best about the product?
    The Visual interactive Capacity to organize around teams and to clarify processes. The existence of templates that allows us to start an board without the effort of starting from scratch. The fact of having an AI Assistent. And the performance of the boards is very good.
    What do you dislike about the product?
    Takes some time to know all the objects that we can use. So the support or onboarding could be more useful.
    What problems is the product solving and how is that benefiting you?
    It's help me to become collaborative, and to present or discuss thinks in an interactive way, not being boring.
    Maurik L.

    Unmatched Process Management with Powerful All-in-One Customization

    Reviewed on Jul 14, 2026
    Review provided by G2
    What do you like best about the product?
    I love its process management capabilities—its feature set feels unmatched. It lets me create a personalized brand image, and it’s great having everything in one place. Everything I need is in a single location, with plenty of customization options and features to tailor it to my needs.
    What do you dislike about the product?
    I wish there were more flexibility when combining different data types, because sometimes it takes many steps to do something that should be simple. Also, some of the more advanced customizations can require a lot of setup time before they’re ready to use.
    What problems is the product solving and how is that benefiting you?
    Now we can send you all the information without any problems, which really helps with planning and organization. It streamlines the process of managing multiple tools and makes it easier to stay in constant communication. We use it daily in virtually every aspect of our work.
    Education Management

    Versatile Templates That Kickstart Any Project

    Reviewed on Jul 13, 2026
    Review provided by G2
    What do you like best about the product?
    I love the versatility of it´s templates. Its a great start for any kind of project.
    What do you dislike about the product?
    Maybe that sometimes I need to add people to a team even though I just want them to see a specific board for a brief time, meaning they won´t edit the board in any kind of way nor will they access again.
    What problems is the product solving and how is that benefiting you?
    i am building the company´s process map. I love it can be integrated with so many apps, like Claude wich I´m currently using a lot.