Miro

What do you like best about the product?

Miro streamlines how we communicate complex concepts to stakeholders. Its layout capabilities keep ideas noticeably more organized than competing platforms, and the ability to link out to related assets ensures all context is easily accessible.

What do you dislike about the product?

While Miro's mapping features are top-tier, the overall user experience could be smoother. Building a visually polished board is time-consuming because there are no snap-to-grid alignment tools to keep layouts consistent. Additionally, for Microsoft-heavy environments, it feels too siloed as a standalone app. Because integration with our existing stack is limited, we often fall back on Microsoft Visio or PowerPoint to tell visual stories—even if they aren't ideal mapping tools.

What problems is the product solving and how is that benefiting you?

As part of the campaigns team, we orchestrate complex, multichannel strategies that require clear alignment from concept to execution. Miro solves the challenge of turning high-level brainstorming into actionable execution. It acts as our launchpad: we use mind maps to flesh out raw ideas into concrete strategic steps before transitioning to tools like Word or PowerPoint for final messaging. Being able to map out our entire strategy visually gives us the clarity we need to make confident decisions.

What do you like best about the product?

Our team is responsible for improving product experiences by understanding how different features behave from both technical and user perspectives. Before we started using Miro, representing these product interactions usually meant creating static workflows and schematics that were hard to update as the product evolved. Miro has changed that by giving us a flexible workspace where we can build, refine, and expand product flows and technical diagrams without having to start from scratch each time. The ability to organize information in multiple formats also makes our product analysis much more effective, since we can work through complex scenarios in the way that best fits each project.

What do you dislike about the product?

Even though the workspace flexibility is great, I think adding more built-in visual indicators for key decision points would make large product diagrams even easier to understand at a glance.

What problems is the product solving and how is that benefiting you?

Miro makes the often arduous task of understanding and communicating complex product behaviour easier by offering a flexible workspace where flows and improvement opportunities can be explored, refined, and communicated clearly.

What do you like best about the product?

being able to collaborate in real time and UX. Jira integration as well.

What do you dislike about the product?

MCP server could be better, as it now produces simple diagrams and isn't very smart. With AI becoming more essential in daily workflows, I think this would be handy. Also, other AI features seem too expensive.

What problems is the product solving and how is that benefiting you?

Online meetings brainstorming space. Also, visualising software in order to understand and ideate on different concepts. Visualising calendar schedules and onboarding new team members as well.

What do you like best about the product?

The flexibility, the tags, its the most intuitive tool I've used

What do you dislike about the product?

I really like the document feature, but it doesnt work properly. So its quite annoying

What problems is the product solving and how is that benefiting you?

Mainly analysing qualitative data and facilitating workshops

What do you like best about the product?

Our team and I use Miro a lot for spring planning, Retrospective meetings and to build solutions flows before implementation. The miro UI is really sim ple and intuitive to use on a daily basis. Miro flows makes the task of explaining technical flows easier and elegant in a presentation or to anyone.

What do you dislike about the product?

The only downside i see is the internet requirement 24x7 to access the boards, Since we would like to access boards offline too sometimes.

What problems is the product solving and how is that benefiting you?

We use Miro everywhere from brainstorming ideas, to explain business logic or planning our spring and even to draw architecture diagrams to represent our business processes. Most importantly the collaborative settings that enable us to share spaces in real time. This definitely increases our productivity in forming ideas. Definitely more reliable in performance and stability than other boards.

What do you like best about the product?

What I love most about Miro is that it removes the barrier between thinking and communicating. When you are building something with a team, the biggest problem is usually not the idea, it is making sure everyone sees the same picture. Miro solves that instantly.

What do you dislike about the product?

The free plan runs out quickly. When you are organizing community events and working with multiple boards at the same time, you hit the limitations faster than you expect. For ambassadors trying to introduce Miro to new users, a little more room on the free tier would make a big difference.

What problems is the product solving and how is that benefiting you?

Miro solves the problem of scattered thinking. Before Miro, my ideas were stuck in my head or buried in documents nobody reads. Miro makes them visual and shareable instantly.

For me personally it means I can plan faster, align my team easier, and run community events where strangers collaborate on the same canvas within minutes. It turns confusion into clarity and that is something I use every single day.

What do you like best about the product?

It stops meetings from getting messy. People can collaborate by dragging notes around and building things together in real time.

In our case team, over 50 remote people can seamlessly log into a miro board and edit simultaneously. A very powerful concurrency in real time.

Anyone can start using miro, with just a drag and drop user interface rather than designing everything from scratch. So a new team member can start leveraging miro from day 1. A super quick onboarding time.

We can directly pull, Jira epics into miro canvas. Our team uses miro to replace 3 subscriptions like mind mapping tool, a flowchart app, and presentation suite, gives us best ROI.

It's integrated AI engine miro assist help categorise the notes.

What do you dislike about the product?

For external clients to fully participate/ edit , miro's pricing forces us to get a paid membership fro them.

when a single board has lot of frames and integratins like jira, the performs drops.

A Jira issue updated in Jira doesn't automatically reflect every field in Miro, so we manually update cards at times.

Licence costs rise significantly when our client number increases.

During onboarding, employees see lots of templates and tool bars which is bit confusing

During executive presentations, participants by mistake move objects or delete sticky notes

What problems is the product solving and how is that benefiting you?

Requirement alignment: I mapped the property listing workflows with Product, BA, and Engineering to ensure everyone shared the same understanding and to minimise rework.

Story mapping: I broke down large epics (for example, Agent Dashboard enhancements) into prioritised user stories, which made sprint planning faster and much clearer.

Cross-team collaboration: I enabled distributed teams (Australia and offshore) to brainstorm, review designs, and resolve issues in real time through workshops.

Visualising system flows: I documented end-to-end data flows (for example, property listing → moderation → publication), which helped developers spot dependencies early.

Faster decision-making: I used sticky notes, voting, and diagrams during discovery sessions to capture feedback quickly and finalise solutions sooner, reducing the need for follow-up meetings.

What do you like best about the product?

In our project we started using MIRO board for the presentation of our Sprint planning and PI planning. The best thing about MIRO board is it has lot of features, and it has user interactive interface which makes it very easy to present as well as listen and understand about the presentation. The best thing about MIRO is its real time collaboration and easy to use infinite canvas which makes brainstorming, planning and teamwork simple and efficient

What do you dislike about the product?

one of the things that I dislike about MIRO is when the board is very large performance takes a hit, it becomes very slow and laggy. one more concern is while basic features are very easy to understand it has so many options and features which may overwhelm the users. it also significantly consumes more cpu and memory when large boards are open.

What problems is the product solving and how is that benefiting you?

PI planning and presentation of the PI planning has become very easy and user interactive for long presentation. Before users felt sleepy or uninterested during PI planning which was going on for 2 days. Ever since we started using MIRO board it removed that problem. It also has many features like getting feedback in hidden mode voting system reactions and all which is a really good benefit for us

What do you like best about the product?

I like the spatial layout of information in Miro, where I can zoom and scroll to reach the info I need. It makes it easier to remember where a specific graph is located, especially if the project is well-organized. The initial setup was also very straightforward.

What do you dislike about the product?

I find Miro slow to load, and pictures often blur. It also feels slow when zooming.

What problems is the product solving and how is that benefiting you?

Miro helps me display lots of data in one place that's easy to navigate. I like the spatial layout, allowing me to zoom, scroll, and easily find specific graphs if the project is well-organized.

What do you like best about the product?

I like that Miro is easy to use and fast. I also appreciate that it is very usable and that it has a few tools with which I can do many things.

What do you dislike about the product?

Well, sometimes there are some features that are a bit hidden. I think sometimes there's a lack of a good library of objects to be able to insert, like for example things. I think this is missing or it's not clear how to use it. It also seems to me a bad practice that pushes you a lot to make you buy licenses. Sometimes it takes a while to load, but sometimes the diagrams are very complex and it's normal for it to take time to load.

What problems is the product solving and how is that benefiting you?

I use Miro to organize my ideas, create diagrams to explain them to my colleagues, and draw architecture diagrams. Mainly, it helps me express ideas more clearly and share them with the team.