Miro

What do you like best about the product?

I use Miro for conducting interactive workshops, brainstorming, and visualizing ideas, which makes sessions truly interactive and engaging. I love how Miro helps keep workshops collaborative in real time, allowing everyone to share ideas easily. The interactive features like sticky notes, live collaboration, templates, and Miro AI really work well in making participation easy. I also appreciate that Miro's setup was quite easy, letting me start creating interactive activities right away. Switching from PowerPoint and Google Slides has been great because Miro offers a much more interactive and collaborative experience, which I value the most.

What do you dislike about the product?

I think one area that could be improved in Miro is performance and ease of navigation, especially when working with very large boards. It would be great if large boards could be faster and easier to navigate during sessions with many participants.

What problems is the product solving and how is that benefiting you?

I use Miro to keep workshops interactive and collaborative, facilitating real-time idea sharing and participation, making brainstorming and visual collaborations engaging and effortless.

What do you like best about the product?

Easy-to-use collaborative whiteboard real-time collaboration is smooth it provides Lots of templates for projects, flowcharts, mind maps, and planning

What do you dislike about the product?

The main thing I dislike about Miro is that it can feel overwhelming for beginners because there are so many tools and features. Large boards can also become difficult to navigate, especially when there is a lot of content. Some useful features are limited to paid plans, which can be a drawback for students and small teams.

What problems is the product solving and how is that benefiting you?

Miro solves the problem of organizing ideas and collaborating with others in one place. It makes brainstorming, creating flowcharts, planning projects, and sharing ideas much easier than using separate tools. For me, it is especially useful for planning college projects because I can visually organize the problem, features, workflow, and overall project structure.

What do you like best about the product?

- It's easy to work with colleagues in Miro workshops even if they don't use it on a daily basis and it's also easy to grant appropriate access even to external participants with whom we want to collaborate on certain boards.
- We're still experimenting with it ourselves: but when used together Claude with the Miro MCP server, it makes it easier to review certain materials with colleagues from different departments.
- I'm quite satisfied with all the features: cursor, pan and zoom, I rarely have loading issues.
- Moneywise in our company it is a good option to have, since some other competitor's pricing are getting too high recently.
- Some of the example canvases were like onboarding/representing some of the features and capabilities: I really like them, useful to use them as a base in some of the workshops.
- I have only tried AI earlier (few months ago) in Miro, but it wasn't useful to me tbh.

What do you dislike about the product?

- Some embedded videos and GIFs do not play properly.
- Using the spreadsheet editor from scratch can sometimes be a bit of a hassle, which is why I usually use a template to draw more complex screens and containers in Miro.

What problems is the product solving and how is that benefiting you?

There are many fellow engineers who use visual tools with very limited or reduced capabilities. Because of this, it was difficult to follow some of their lines of thought: Miro has saved us a significant amount of time here, as it’s easy to learn how to use and quickly provides a record, even in the long term of the context in which they were thinking about certain things at that.

What do you like best about the product?

What I like most about Miro is how easy it makes collaboration and brainstorming. I can put ideas, notes, plans, and visuals on one board and work on them with others in real time. It’s especially useful for organizing events and projects because everything stays structured while still giving you the freedom to be creative.

What do you dislike about the product?

The only thing I find a little difficult is that Miro has so many features that it can feel overwhelming when you’re using it for the first time. It takes some time to explore and understand everything, but once you get familiar with the tools, the experience becomes much smoother.

What problems is the product solving and how is that benefiting you?

Miro helps me solve the problem of keeping ideas, planning, and collaboration organized in one place. Instead of switching between different tools, I can use a single board to brainstorm, plan projects, share ideas, and work with others. It makes teamwork more visual and easier to follow, especially when organizing events or working on community projects.

What do you like best about the product?

The interface is intuitive enough that participants with zero Miro experience can jump in during a live workshop without a tutorial — which matters a lot when I'm facilitating with operational teams who aren't digital-native tool users. Sticky notes, clustering, voting, and templates make it easy to turn a messy brainstorm into something structured in real time. The infinite canvas is a strength for open-ended sessions but can get disorienting on larger boards if you don't set up frames and navigation early.

I make heavy use of Miro's built-in features — templates to kickstart sessions quickly, voting for prioritization exercises, embedded slides to run presentations directly inside the board, and file attachments to keep reference materials in context. Having all of this inside one workspace means I don't have to jump between tools during a workshop, which keeps the session flowing.

Generally smooth even with multiple participants editing simultaneously, which is critical for remote workshops where lag would kill the energy. Very large boards with lots of embedded content can slow down, especially for participants joining from field/operational sites with less reliable internet.

Running workshops online through Miro saves significant time and eliminates travel costs — no need to fly people in or book physical spaces to collect challenges from operational teams. For a role that involves frequent facilitation across distributed teams, that time and cost savings adds up quickly.

Miro's website is well documented, with enough detail on features that I can usually figure things out on my own without needing to open a support ticket.

What do you dislike about the product?

UI/UX
Frame creation has a layout bug that disrupts workshop flow: when a new frame is placed on top of existing content that doesn't fully fit within its boundaries, moving that frame later drags along the overlapping items, scrambling the board layout. During a live session, this means I sometimes have to stop and manually reposition content instead of focusing on facilitation. A fix where frames only "capture" items fully contained within their boundaries — or a warning before drag — would prevent this.

Integrations
Export options are limited, particularly for boards with many frames. PDF exports don't always preserve the correct frame order, which creates extra manual work when I need to share workshop outputs afterward. Reordering frames is also slower and more cumbersome than it should be. More reliable export ordering, plus a faster way to reorganize frame sequence, would save meaningful time on post-workshop documentation.

Performance
I've experienced the board freezing during sessions with a large number of frames and heavy content — a real risk when it happens mid-workshop with participants waiting. Separately, I once disabled anonymous mode during a sticky-note response collection and lost all the submitted responses, with no way to recover them. That kind of data loss is a serious concern when the board is capturing input directly from operational teams.

Pricing/ROI
I'd like Miro to show usage metrics — for example, hours spent running a given workshop — along with some indication of potential returns based on the session's outputs. That kind of built-in reporting would help make the ROI case internally without having to track it manually.

Support/Onboarding
Being on a non-Enterprise plan limits access to the Miro team for support. I'd like to upgrade, but I don't have budget approval to move the entire company to Enterprise. It would be valuable to have the option to put just my (small) team on Enterprise while the rest of the organization stays on a lower-tier plan — right now that flexibility doesn't seem to exist.

AI/Intelligence
My experience with the AI idea-generation and action-plan tool during a workshop session was disappointing — the outputs were disconnected from the actual content recorded on the boards. For AI features to be useful in a facilitation context, they need to stay grounded in what's actually written on the board rather than generating generic suggestions.

What problems is the product solving and how is that benefiting you?

We struggled with running effective, engaging meetings across teams that are geographically dispersed — often mixing corporate and operational staff who aren't in the same location, and sometimes not even used to remote collaboration tools. Traditional video calls with no shared visual space made it hard to keep people engaged and to actually capture structured input, especially when the goal was collecting challenges directly from operational areas.

Now, Miro lets me bring these distributed teams into one shared visual workspace and run the session as a real working meeting rather than a passive call. I run an average of 2 workshops per month with 15+ professionals each, using boards to structure discussions live — from a UI/UX standpoint, the visual format (sticky notes, clustering, voting, embedded slides) keeps people actively participating instead of just listening, which has been key for maintaining energy and focus in larger groups.

This has resulted in:

Time and cost savings: no travel required to bring people together, which matters when participants are spread across different sites and regions.
Better-structured outputs: instead of raw meeting notes, I walk away with organized, visual documentation of challenges and ideas that's ready to share and act on — helped by integrations like templates, voting, and embedded slides that keep everything in one workspace instead of jumping between tools.
Higher engagement in large-group sessions: running interactive dynamics with 15+ participants at once is far more manageable with a shared visual board than with a standard call.

What do you like best about the product?

The features are great, and they stand out compared to every other platform out there.

What do you dislike about the product?

The colour options and the platform UI could be much better.

What problems is the product solving and how is that benefiting you?

Miro helps solve the cloud-saving problem by giving us much more space and a single platform we can use for multiple use cases. It has been a big help for me in organizing both my personal work and my organization’s work in one place, so everything stays together and easier to manage.

What do you like best about the product?

What I like most about Miro is how easy it makes collaboration and turning ideas into something visual. The flexible canvas, templates, sticky notes, and real-time collaboration help me organize thoughts, brainstorm, and work with others in one place. I especially like how simple it is to move from an idea to an actionable plan without making the process feel complicated.

What do you dislike about the product?

Miro can feel a little overwhelming when a board becomes very large or contains many elements. It can sometimes take extra time to find the right tools or keep a complex board organized. I’d also appreciate more advanced organization and navigation options for larger projects. Overall, these are minor issues compared with the flexibility and collaboration Miro provides.

What problems is the product solving and how is that benefiting you?

Miro helps solve the challenge of bringing ideas, information, and people together in one collaborative workspace. Instead of relying on scattered notes, documents, or separate tools, I can brainstorm, organize ideas, plan projects, and collaborate visually in one place. This saves time, makes communication clearer, and helps me turn discussions into actionable plans more efficiently.

What do you like best about the product?

The best thing about Miro is the boards and the templates available, which I can easily use for my own work as well as for team collaboration.

What do you dislike about the product?

It can feel a little overwhelming at first. Large boards can also get messy and harder to manage over time. The mobile experience isn’t as good as the desktop one, so I mostly prefer using it on a computer.

What problems is the product solving and how is that benefiting you?

Scattered ideas—it helps my scattered thoughts turn into a clear vision and concrete goals. The visuals make the presentation more beneficial and easier to follow. It also takes the challenge out of planning by helping me organize and plan things more easily.

What do you like best about the product?

The most helpful feature is being able to collaborate in multiple ways, with access levels. For example, I can enable comment-only access for people who need to review, or I can enable edit access for people who need to contribute, or view-only access for presenting.

It's simple to use, with drag-and-drop functionality, plus click-to-edit elements. The ability to import many file types is great and means different collaborators can add files without needing to convert them first.

The template section is helpful, and gives a good starting point when I need to tidy up my thoughts!

What do you dislike about the product?

Sometimes it's difficult to select and move a particular object. This just means the UX isn't always smooth, and can get frustrating if the same thing happens repeatedly.

What problems is the product solving and how is that benefiting you?

It solves the problem that teams aren't all in one place and so can't simply brainstorm on a whiteboard. It's a benefit to me because I work remote, with multiple teams, and we can all collaborate.

What do you like best about the product?

I really like how easy and visual Miro is. It's perfect for organizing my thoughts quickly, creating mind maps, brainstorming ideas, and collaborating with others on the same board. The simple interface and its flexibility make it great for both studying and working on projects. I enjoy how flexible and easy to use Miro is, especially with templates, mind maps, sticky notes, and visual tools, which make it easy to organize information and turn ideas into clear plans. It's also great that I can customize boards based on what I’m working on. These features help in structuring and engaging group work, making it interactive and easy to understand.

What do you dislike about the product?

One thing that could be improved is the learning curve for some of the advanced features. When a board has a lot of content, it can also feel a little crowded and difficult to navigate. More simple navigation options and better organization tools would make the experience even smoother.

What problems is the product solving and how is that benefiting you?

Miro helps me organize ideas, plan projects, and collaborate with others in one place. It simplifies understanding complex ideas through visual boards, diagrams, and mind maps, saving me time and making brainstorming and group work more structured and engaging.