Miro

What do you like best about the product?

What I like most is how simple it is to use, and how many options there are to help you create whatever you want on the platform. It’s also very easy for beginners who are using it for the first time. Here are the features I use the most: I can block elements so participants can’t change the formatting, which helps me align everything and keep the visuals looking great. I also use the stack of notes a lot so participants in my workshops can share their opinions. On top of that, I can easily add slides, images, and other content when I need to.

What do you dislike about the product?

Honestly, I can’t really think of anything I dislike. Maybe the only thing is when I try to insert tables—I don’t love how they’re visualized in Miro.

What problems is the product solving and how is that benefiting you?

It helps me organise workshops efficiently, even when participants aren’t very comfortable with technology, and it also makes it possible to do this remotely. I don’t need to run all my workshops in person.

What do you like best about the product?

Miro makes it easy for teams to think visually together. I value it most for workshops, brainstorming and mapping processes: people can contribute in real time, shape ideas on a shared board and leave with a clear visual they can revisit and refine.

What do you dislike about the product?

The AI features feel less capable and flexible than the tools I use for more complex work. When I want to refine one part of an AI-generated diagram or prototype, targeted edits are difficult and regenerating can change parts that were already right. Integrations with tools like ChatGPT also feel limited, and some outputs arrive as static images rather than editable content. This makes Miro less useful for producing polished, client-facing work directly.

What problems is the product solving and how is that benefiting you?

Miro gives distributed teams a shared visual space for workshops, brainstorming and process mapping. It helps me, as a Business Analyst and Product Owner, make ideas and workflows visible, gather input from colleagues and align on outcomes more easily. The main benefit is faster collaboration and a clear artefact the team can revisit and refine.

What do you like best about the product?

What I like best about Miro is its intuitive interface and collaborative whiteboard, which makes brainstorming, organizing ideas, and working with team members easy and efficient. It helps visualize complex ideas and keeps everyone on the same page.

What do you dislike about the product?

Some features can be confusing for new users, and large boards may become slow or cluttered. Additionally, certain useful features are limited to paid plans.

What problems is the product solving and how is that benefiting you?

Miro helps solve communication and collaboration challenges by providing a shared space for brainstorming, planning, and organizing ideas. It saves time, improves teamwork, and makes complex projects easier to understand and manage.

What do you like best about the product?

I like being able to cleanly put a lot of information on one board. I enjoy Miro’s visual interface and high customizability. I found the setup easy.

What do you dislike about the product?

Sometimes certain interfaces don’t work as intended. When text boxes are overlaid on bigger boxes, they don’t always work how I’d expect, and it’s hard to work on some things when people accidentally click on them.

What problems is the product solving and how is that benefiting you?

I can cleanly put a lot of information on one board with Miro.

What do you like best about the product?

Miro gives me a flexible workspace for mapping software architecture and breaking complex workflows into understandable visual components. I can lay out service dependencies, trace the checkout sequence from cart validation through payment authorization and order confirmation, and document supporting components such as inventory, pricing, messaging, and observability on the same board. The ability to organize these elements into separate frames makes it easier to review the overall architecture and then focus on individual execution paths without losing context.

What do you dislike about the product?

Large boards can become harder to navigate as the number of diagrams, annotations, and connected elements grows, and performance can occasionally feel less responsive when working with dense canvases. I would also like more flexible options for organizing related boards into a clear hierarchy, along with broader access to advanced capabilities without requiring a plan upgrade. These improvements would make it easier to maintain technical documentation as projects expand.

What problems is the product solving and how is that benefiting you?

Miro helps address the challenge of communicating system behavior and service dependencies through scattered notes or disconnected diagrams. For order and payment workflows, I can map the API gateway, checkout service, inventory and pricing dependencies, payment gateway, and downstream event handling in one visual reference. I can also document the critical checkout sequence and observability considerations alongside the architecture, making it easier to discuss failure points, idempotency, and service interactions during technical reviews. This creates a more consistent reference for architecture discussions and helps keep implementation details and system-level decisions aligned.

What do you like best about the product?

Miro’s infinite canvas makes it easy to map out complex analysis pipelines with my team in real time. We use it to sketch genomics and single-cell workflows, from raw data through QC, normalization, clustering and downstream analysis, and everyone can add comments or sticky notes at the same time. It has replaced a lot of back-and-forth emails and slide decks for us.

What do you dislike about the product?

Large boards can get slow and laggy, especially when they contain many images, embedded files or hundreds of sticky notes. When I map out detailed analysis pipelines or long brainstorming sessions, navigation and zooming become noticeably less responsive, and older laptops struggle.

What problems is the product solving and how is that benefiting you?

Miro solves the problem of explaining complex computational work. Genomics and machine learning pipelines involve many steps, tools and dependencies that are hard to convey in text or slides. Mapping them visually on a shared board helps the whole team understand the full workflow, spot bottlenecks and agree on changes faster.

What do you like best about the product?

What I like best about Miro is how easy it makes collaboration and brainstorming. The visual boards help our team organize ideas, plan projects, and work together in real time. It’s user-friendly, flexible, and saves time when discussing ideas or mapping out workflows.

What do you dislike about the product?

Sometimes, Miro can feel a little overwhelming when boards become too large or contain too much information. Some advanced features also take time to learn, but overall, it’s a useful tool for team collaboration and project planning.

What problems is the product solving and how is that benefiting you?

Miro helps us organize ideas, plan projects, and collaborate with team members in one place. It makes brainstorming easier, improves communication, and helps everyone stay on the same page. This saves time, reduces confusion, and makes our teamwork more productive.

What do you like best about the product?

It helps me design the data flow before diving into the actual development. From creating a model to working with UML, the whole cycle makes it easier to understand the software and align on how everything fits together. For frontend UI as well, brainstorming becomes much easier, especially when discussing ideas in a collaborative way.

In terms of performance, it’s very reliable when multiple team members are working and editing on the same board, and even within the same module. Onboarding new users is also straightforward, and the granular access support is one of the best features. Integration with Jira and Confluence is seamless with Miro.

What do you dislike about the product?

Miro’s pricing can start to feel expensive as a team grows, and the limits on AI credits can be restrictive if you rely on the intelligent features on a regular basis.

What problems is the product solving and how is that benefiting you?

We were struggling with designing the architecture, then connecting it to the data flow, and finally extracting the specifics to turn it into user stories. Miro helps us a lot here—from discussing the architecture within the team to presenting it to stakeholders. Being able to get live feedback and iterate on it has improved the whole cycle.

What do you like best about the product?

What I like best about Miro is that it brings the whole team together in one place. It makes brainstorming, sharing ideas, and collaborating on projects easy. I also like how the AI helps organize ideas and turn them into clear, actionable plans, saving time and improving teamwork.

What do you dislike about the product?

Sometimes Miro can feel a little overwhelming when there are too many features or a lot of information on the board. It can also take some time to organize complex boards, and a few AI features could be more accurate and easier to use. Overall, it’s a useful tool, but there is room for improvement.

What problems is the product solving and how is that benefiting you?

Miro helps our team collaborate in one place, organize ideas, plan projects, and keep everyone aligned. It reduces the need for multiple tools and makes it easier to share updates, discuss ideas, and manage workflows. This saves time, improves communication, and helps us work more efficiently as a team.

What do you like best about the product?

I really like Miro for a bunch of reasons. First, it's super intuitive and easy to use, which means I don't need to go through any intense training to get started. I can just dive right in, adding sticky notes and brainstorming just like I would on a physical whiteboard. The new AI capabilities are a nice touch too; they make it quicker to generate ideas and set up diagrams without taking up too much time. Overall, the ease of use is definitely the standout feature for me, and that's why I've recommended it to friends and colleagues.

What do you dislike about the product?

I think that the AI capabilities hopefully they improve in time. I have noticed some glitches when creating diagrams or grouping sticky notes, all these kinds of tasks that you ask the AI to do. Sometimes it has some glitches. I am hoping that in time those capabilities will improve to have a much more smooth experience when using it.

What problems is the product solving and how is that benefiting you?

Miro replaces face-to-face whiteboard sessions, making remote brainstorming easy and efficient. Its intuitive interface and AI capabilities let me quickly map out and brainstorm ideas without extra training or setup, even turning simple notes into detailed diagrams swiftly.