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Reviews from AWS customer

27 AWS reviews

External reviews

43 reviews
from and

External reviews are not included in the AWS star rating for the product.


    Arda E.

Great dev experience

  • November 16, 2023
  • Review provided by G2

What do you like best about the product?
Easy to use
Good documentation
Easy to implement
What do you dislike about the product?
Couldn't delete an entire vector within a namespace
What problems is the product solving and how is that benefiting you?
Vector index storage provider. We store embedded indices on Pinecone.


    Alok K.

Pinecone fails to give accuare results

  • November 16, 2023
  • Review provided by G2

What do you like best about the product?
Pinecone is fast and fully managed. It also allows you to duplicate your index and create a new one. It was well suited for us.
What do you dislike about the product?
It provides inaccurate search results even for simple semantic search.
What problems is the product solving and how is that benefiting you?
We use it to build a conversational chatbot over users documents. A user can upload thousands of documents and we can build a chatbot for them using Pinecone.


    Oscar B.

User-friendly enterprise grade vector database

  • November 16, 2023
  • Review provided by G2

What do you like best about the product?
We started using Pinecone pretty early on. I like the light UI on top of an API-first approach. We have been using it now for millions of daily queries, and it has rarely, if ever, gone down or giving us trouble. Highly recommended!
What do you dislike about the product?
Not sure what to say here. It's been a good experience overall. If I had to say something, the pricing was tricky to groc.
What problems is the product solving and how is that benefiting you?
Fast retrieval of multi-modal search queries


    Joseph Y.

Ease to use and implementation

  • November 16, 2023
  • Review provided by G2

What do you like best about the product?
Quick to signup and implement and use it as daily basis. Performance is stable and very good.
What do you dislike about the product?
I don't have anything bad about Pinecone.
What problems is the product solving and how is that benefiting you?
We are building the RAG application.


    Alex

Great for prototype to production

  • November 16, 2023
  • Review from a verified AWS customer

I started using Pinecone with a free account when prototyping a new use case for vector search. Pinecone proved easy to work with and simple to get something working off the ground into the hands of my company. I was quite pleased with the setup process moving to the AWS marketplace as we put this prototype into production. It was simple to add to our existing AWS account, the Pinecone UI connects nicely to our test account so I can switch between production and test with ease - really useful for local development and debugging. Overall found the experience working with Pinecone to be great. There are certain areas that would be great to improve, the Node library was a bit funky when I first started using it (but that was a pre 1.0 version), the dashboard in the UI could add a few additional features to navigate and visualize what is stored in the DB, but those are all minor nice to haves that I'm sure will come. The search quality and reliability has been great and that was most critical to our needs right now.l


    Cristian V.

fast and easy to setup vector database

  • November 16, 2023
  • Review provided by G2

What do you like best about the product?
The things I mostly like are:
- that is easy to set up by following the docs
- fast for loading and updating embeddings in the index
- easy to scale if needed
What do you dislike about the product?
- that is not open source
- I cannot query the full list of ids from an index (I needed to build a database and a script to track what products I have inside the index)
- customer support by mail takes too much time
What problems is the product solving and how is that benefiting you?
I built a deep learning model for product matching in the ecommerce industry. One of the steps for the system is to find candidates that are potential matches for the searched product. Becase of this, I needed a vector database to store the embeddings (texts and image) for the products for doing a similarity search as a first step of the product matching system.


    Archontellis Rafail S.

GWI on Pinecone

  • November 16, 2023
  • Review provided by G2

What do you like best about the product?
Easy of use and metadata filtering. Pinecone is one of the few products out there that is performant with a query that contains metadata filtering.
What do you dislike about the product?
The pricing doesn't scale well for companies with millions of vectors, especially for p indexes. We experimented with pgvector to move our vectors in a postgres but the metadata filtering performance was not acceptable with the current indexes it supports.
What problems is the product solving and how is that benefiting you?
Semantic search for now.


    Y

Fine Product, Tough Debugging

  • November 16, 2023
  • Review from a verified AWS customer

The product overall is fine, but the GUI is quite disappointing when I try to debug. I have to write queries in the odd QL, which makes the entire process frustrating.


    Yash C.

The fastest in production VectorDB yet

  • November 16, 2023
  • Review provided by G2

What do you like best about the product?
The speed. Hands down. QPS and the throughput is just the best in the industry. Easiest to get started with. Good support for parallel processing and batching.
What do you dislike about the product?
Nothing, just could release more complex document related retrieval systems.
What problems is the product solving and how is that benefiting you?
Semantic search is hands down a new way to search which is extremely efficient. Pinecone does a great job at not only providing the vector DBMS but giving the oppurtunity for scale.


    Information Technology and Services

Production-ready vector database to get you started quickly

  • November 16, 2023
  • Review provided by G2

What do you like best about the product?
- Good documentation and usage examples
- Easy-to-use Python SDK
- Production-ready with low latency at our scale (10-20M vectors)
- Good integration with the AI/LLM ecosystem
What do you dislike about the product?
- did not find an easy way to export all vectors that we needed for data science/cleaning
- will get expensive when hosting 100s of millions of vectors
What problems is the product solving and how is that benefiting you?
We use Pinecone as a vector database for retrieval augmented generation using LLMs.