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Easy to use but still capable of doing everything I need
What do you like best about the product?
- Easy to use interface
- No servers to manage
- Responsive support team
- Constantly updating with new features and auto apps
- Passport integrates well with Entra ID
- No servers to manage
- Responsive support team
- Constantly updating with new features and auto apps
- Passport integrates well with Entra ID
What do you dislike about the product?
- Slightly less built in configuration options than JAMF
- Can't compare blueprints making it hard to determine what is different between two similar blueprints
- Can't nest blueprints
- Can't compare blueprints making it hard to determine what is different between two similar blueprints
- Can't nest blueprints
What problems is the product solving and how is that benefiting you?
Managing, configuring, zero-touch provisioning Macbooks
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Super Intuitive
What do you like best about the product?
The ease of use is the most welcoming part of the product. Most features are easily found and configured with straight forward titles.
What do you dislike about the product?
Nothing off the top of my head without really nitpicking.
What problems is the product solving and how is that benefiting you?
Managing the Apple Devices in our environment, replacing Jamf. It has been a great help in keeping our devices up to date and Passport keeps user passwords in sync
Effortless Device Management
What do you like best about the product?
The aspects of Kandji our team most appreciates is the automation capabilities of Kandji and "set-it-and-forget-it" functionality that allows our team to be mostly hands off. Automation has signficantly reduced the work required to maintain and manage our fleet and we're able to manage all of our Macbooks, iPads, iPhones, and Mac Minis with a simple and intuitive interfact. Prior to Kandji we were using Jamf, and Kandi requires considerably less babysitting and daily oversight - which is a huge time-saver for a small IT team like ours. The team at Kandji have also always been extremely great and pleasant to work with and we have enjoyed working with them!
What do you dislike about the product?
Kandji's search and reporting functionality can feel somewhat basic compared to other products. It's functional and the roadmap for Kandji seems promising in that they are looking to address reporting/search concerns, but at the moment we do struggle to get detailed reports about our fleet that could be beneficial when trying to do some high-level analysis.
Additionally, while it may seem obvious, the inability to integrate and manage Windows devices within the same platform means IT teams must rely on separate solutions for their non-Apple technology, complicating device management workflows and increasing costs.
Additionally, while it may seem obvious, the inability to integrate and manage Windows devices within the same platform means IT teams must rely on separate solutions for their non-Apple technology, complicating device management workflows and increasing costs.
What problems is the product solving and how is that benefiting you?
We switched to Kandji due to issues with Jamf failing to scale with our growing needs and requiring IT resources dedicated to managing the Jamf infrastructure. Kandji came along with automation capabilities that signficantly reduced the manual effort required to deploy devices. In addition to requiring less people, Kandji itself is extremely intuitive and user-friendly and we've found it much easier for new team members to pick up and learn the system with a minimal learning curve.
Came for the Clean Slate stayed for the Customer Support
What do you like best about the product?
We have recently taken on the responsibility of migrating off of JAMF and onto Kandji. The ease of implementation and support I received up front in order to make this happen was amazing, but the customer support when I have had some lingering migration issues was on another level. So much so that the support member not only solved one issue but it cascaded into fixing other issues on other platforms.
Using Kandji has also been great as the number of features, the ease of adding applications, keeping applications up to date, the malware removal service, and so on.
From a small
Using Kandji has also been great as the number of features, the ease of adding applications, keeping applications up to date, the malware removal service, and so on.
From a small
What do you dislike about the product?
I have yet to find anything I honestly dislike. All features that role out are streamlined and documented very well.
What problems is the product solving and how is that benefiting you?
Our previous MDM was in a very poor state and was not managing machines correctly. Since migrating over we have been able to migrate these account with ease and manage the machines.
Review of Kandji
What do you like best about the product?
Kandji is easy to use and straight forward when it comes to implementation. Kandji makes it easy to learn the new tool and makes it easy to deploy. The team keeps adding more features to make Kandji better.
What do you dislike about the product?
So far experenice with Kandji has been very positive.
What problems is the product solving and how is that benefiting you?
We needed a tool to manage all of our MAC OS devices. In order to apply controls to the end user device, we purchaed Kandji.
Easy to get started, maintaning and keep control of the mac fleet!
What do you like best about the product?
Kandji's interface is designed with user-friendliness in mind, ensuring that administrators can effortlessly navigate and oversee device settings. Which is a key factor for me who's not an Apple-guy from the start. The platform offers multiple features while maintaining its user-friendly appeal. Administrators have ample control over tasks like custom scripts and package deployments without sacrificing ease of use.
Also the support from Kandji is great!
Also the support from Kandji is great!
What do you dislike about the product?
So far, our experience with Kandji has been smooth sailing. Any minor questions or issues we encountered were promptly addressed and resolved when we reached out through tickets.
What problems is the product solving and how is that benefiting you?
Kandji helps us keep control of our macbooks which gives us as an employer the opportunity to offer a wider range of computers to the employees.
A somewhat difficult beginning process that got better with some effort
What do you like best about the product?
Very nice web UI that is easy to navigate
What do you dislike about the product?
Many security features will break endpoints to the point of unusability
What problems is the product solving and how is that benefiting you?
Lets us manage our Mac devices. This has let me keep apps up to date and install required software
Major upgrade from Jamf
What do you like best about the product?
-ease of use, nice and friendly admin console
-managed updates for App Store and MacOS third party software
-comprehensive but easy to read reports
-alerts
-seamless Apple and AzureAD integration
-stellar Customer Support, one chat box away
-easy to implement, plenty of different options and recommended settings
-one of the few "set it and forget it" tools we use
-managed updates for App Store and MacOS third party software
-comprehensive but easy to read reports
-alerts
-seamless Apple and AzureAD integration
-stellar Customer Support, one chat box away
-easy to implement, plenty of different options and recommended settings
-one of the few "set it and forget it" tools we use
What do you dislike about the product?
-The UI could be better on mobile access.
- Occasionally - devices will become disconnected from the MDM - requiring end user interaction to re-sync/re-enroll.
- Can't buy individual licenses. If you have 100 devices, you can have 100 licenses. If you have 70, you require 100 licences.
- Kandji Passport could use a revamp at least in end-user interaction
- Occasionally - devices will become disconnected from the MDM - requiring end user interaction to re-sync/re-enroll.
- Can't buy individual licenses. If you have 100 devices, you can have 100 licenses. If you have 70, you require 100 licences.
- Kandji Passport could use a revamp at least in end-user interaction
What problems is the product solving and how is that benefiting you?
Kandji allows us to keep software and OS up to date, push specific applications to specific user groups, lock and erase lost/stolen devices.
Quick to deploy new devices as it can be configured out of the box with required config and software.
Quick to deploy new devices as it can be configured out of the box with required config and software.
Best MDM ever used!
What do you like best about the product?
It has greatly improved our management of Apple devices and patching.
What do you dislike about the product?
I wish there was a mobile app for accessing the management portal on mobile devices.
What problems is the product solving and how is that benefiting you?
It has solved our inventory issues and patching issues. All devices are properly patched and we have a better understanding of who has an Apple device and also what applications they have installed.
Seamless experience for employees
What do you like best about the product?
User friendly and seamless onboarding experience for new employees to make sure laptops are set up to our requirements, and centrally managing our devices. Also enjoyed the customer support.
What do you dislike about the product?
Nothing so far! Has been easy to use for admins and the team.
What problems is the product solving and how is that benefiting you?
Central device management for our team and meeting customer security requirements
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