United Arab Emirates

As of February 1, 2024, Amazon Web Services EMEA SARL (“AWS Europe”) has launched two new local branches in UAE, one in Abu Dhabi and the other branch in Dubai to serve customers in UAE. The local branches of AWS Europe in Abu Dhabi and Dubai will charge local Value Added Tax ("VAT") and issue Tax invoices for your AWS accounts based in the UAE.

UAE customers can now make purchases from and be invoiced by the local branches for AWS products including Cloud, ProServe, Marketing, and Training services. You will receive invoices from Amazon Web Services EMEA SARL for products purchased from EMEA-eligible sellers on AWS Marketplace.  

On 1 July 2018, Amazon Web Services EMEA SARL (“AWS Europe”), our Luxembourg-based AWS entity, started selling our services. AWS Europe provides all AWS cloud services for your accounts based in these countries and territories in Europe, the Middle East, and Africa. Please read the AWS Europe FAQs for more detail.

Overview

In addition to its headquarters (“HQ”) in Luxembourg, AWS Europe has branches (or “ فرع ” in Arabic) in several countries in EMEA, including The United Arab Emirates (“UAE”). The branches are not subsidiaries (or “الشركة التابعة ” in Arabic): they are the same legal entity as AWS Europe HQ in Luxembourg.

In the UAE, Amazon Web Services EMEA SARL (“AWS Europe”) has two branches: one in Abu Dhabi to serve the customers in the Abu Dhabi Emirate and one in Dubai to serve all other customers in UAE. The branches have the relevant resources to be a registered establishment and are, therefore, treated as local vendors for purposes of VAT.

Please note that the two AWS Europe UAE Branches started selling our services to customers in UAE on 1 February 2024.

VAT charged by AWS Europe

If you have accounts located in the UAE, AWS Europe charges local VAT (“ ضريبة القيمة المضافة” in Arabic) on all service charges incurred from 01 February 2024. All VAT collected from customers in the UAE will be paid to the Federal Tax Authority, UAE.  

For the applicable rates of VAT, please see our VAT Rates Summary Table (EMEA).

AWS Marketplace

For tax information relating to the AWS Marketplace, please visit AWS Marketplace- Tax Help for Buyers or AWS Marketplace- Tax Help for Sellers.

Tax Registration Numbers

AWS collects Tax Registration Numbers (“TRNs”) associated with VAT in certain countries to determine your status, as a business (B2B) or private / non-business customer (B2C), as this is a key factor to determine AWS’ liability to charge VAT on your service charges.

If you have a valid TRN associated with VAT, please visit the Tax Settings page of the AWS Billing Console and confirm or update your details, including your Business Legal Address for all of your account(s). 

This will ensure that your TRN is displayed on the AWS Europe UAE Branches VAT invoice, to enable you to claim a credit for VAT charged by AWS Europe UAE Branches, in accordance with your own circumstances, as well as local laws and regulations.

For more information on TRNs please visit Tax Help- Tax Registration Numbers.

Tax Invoices and Bills

If applicable, AWS Europe also issues valid VAT Invoices, available in the Bills section of the console under the header “Tax Invoices”.

If you have a valid TRN associated with VAT, please visit the Tax Settings page of the AWS Billing Console and confirm or update your details, including your Business Legal Address for all of your account(s). This will ensure that your TRN is displayed on the VAT invoices issued by AWS Europe.

For information on how to receive a VAT invoice from AWS please visit our Knowledge Centre- How do I get a VAT invoice from AWS?

How do I get a VAT Invoice?

How does AWS determine if your account is located in the United Arab Emirates?

At the moment of invoicing, AWS determines the location of each individual account, based on certain information, including your TRN, your Billing address and your Contact address. The result of AWS’ determination is shown as the “Tax Address” on the Tax Settings page of each account.

If you have a consolidated billing family, please note that each account is assessed individually: linked accounts do not inherit the Tax Address or the TRN of the payer account.

The payer account can view the Tax Address of all their linked accounts on their own Tax Settings page of each account.

For more information please see Tax Help- Location.

Additional Information

For additional information on the application of VAT in the UAE, please visit the website of the Federal Tax Authority.

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