Posted On: Dec 18, 2008

“Helpstream, a software as a service customer service and relationship management company, recently completed a migration to Amazon Web Services. Here’s a look at Helpstream’s blueprint, which took about six months to implement. In those six months, Helpstream moved its infrastructure to Amazon Web Services–primarily the Elastic Compute Cloud (EC2) and Simple Storage System (S3). The migration is notable given that Helpstream has never talked to an Amazon person–everything is done online–and billing is handled via a corporate credit card (an interesting quirk of dealing with an e-tailer.”

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