How do I request a spending limit increase for SMS messages in Amazon SNS?

Last updated: 2021-02-22

How do I request a spending limit increase for SMS messages in Amazon Simple Notification Service (Amazon SNS)?

Short description

To increase your account's spending limit for sending text messages (SMS messages) in Amazon SNS, open a quota increase case in the AWS Support Center. For more information, see Requesting increases to your monthly SMS spending quota for Amazon SNS.

Resolution

Calculate your required SMS spend quota

Important: Make sure that you request an SMS spending quota appropriate for your use case. AWS denies requests for high spending quotas that don't have a valid use case.

To calculate your required SMS spend quota, multiply the number of messages you expect to send each month by the cost of each message.

Example SMS messages spending quota calculation

300 messages daily x 30 days x $0.00223 (USD) cost per message = $20.07 (USD) spend limit

Note: Each country has its own SMS pricing. For more information, see Worldwide SMS Pricing.

Write a description of your SMS use case

Make sure that your request for an SMS spending quota increase includes the following details:

  • Required SMS spending quota
  • Company or website name and description
  • Target audience
  • AWS Region for the spend limit
  • Types of messages that you intend to send (transactional, promotional, or one-time password)
  • The highest number of messages that you intend to send in any given month

Open a quota increase case in the AWS Support Center

Track the status of your request

To track the status of your limit increase request, do the following:

  1. Open the AWS Support Center.
  2. In the Open support cases pane, choose your SMS quota increase case. (The status of your support case will be listed.)

You'll receive a status update email from AWS Support that either approves or denies the request.

Important: After you receive confirmation that your SMS spending quota is increased, you must also adjust the spending quota for your account on the Amazon SNS console. If you don't update your SMS settings on the Amazon SNS console, your SMS spend limit won't increase.