I’m not able to file support cases, or an IAM user on my account can’t file support cases. Why not, and can I allow an IAM user to file support cases for my account?

IAM users on your account do not have access to services and functions related to your account unless you explicitly grant access to them.

For instructions on granting permissions to file support cases for particular IAM users, see Accessing AWS Support.

For instructions on updating an existing IAM policy, see Working with Managed Policies.

permissions, support case, file

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Published: 2016-06-22