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Amazon Web Services Billing & Account Inquiries

• Account Activity – your service usage is available on your account activity page.
• Account Closures – to close your Amazon Web Services account, first cancel any subscriptions to opt-in services (e.g. Amazon S3, Amazon EC2), then contact us via this form.
• Change Name, E-mail Address, or Password – update your account via the Amazon Account Settings page.
• Other Inquiries – please complete this form.

_{If you are unable to log in to your account, please contact us via this form.}

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Sales & Business Development Inquiries

If you’d like to learn more about using Amazon Web Services to support your business, or if you have a licensing question about AWS offerings, let us know.

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Technical Inquiries

• Resource Center – find the latest documentation and development resources: http://aws.amazon.com/resources
• Forums – post your technical questions to the AWS community: http://aws.amazon.com/forums
• AWS Premium Support – AWS Premium Support provides both a web-based case management system as well as 24×7 telephone support.
• Increase your Amazon EC2 limits – submit a request to increase limits on Amazon EC2 instances, Elastic IPs, EBS volumes, or Reserved Instances Purchases, Elastic Load Balancers, or Emails.
• Increase your Amazon CloudFront distribution limits – complete this form
• Increase your Amazon RDS Database Instance limit – complete this form
• Increase your allocation of Amazon SimpleDB domains – complete this form

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Press or Event Inquiries

If you are a journalist, industry analyst, or conference organizer, submit an inquiry to our communications team: http://www.amazon.com/pr

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Report Abuse of Amazon Web Services

If you suspect abuse of Amazon Web Services, learn how you can report it.

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Amazon Payments Account Inquiries

If you are an Amazon FPS developer and have general questions about Amazon Payments, or about identity and bank account verification transactions or procedures, please visit

the Amazon Payments Contact Us page.

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AWS Multi-Factor Authentication Assistance

If you are unable to sign in to Amazon Web Services because you have enabled AWS Multi-Factor Authentication (AWS MFA) and your authentication device is lost, stolen, damaged or appears not to work properly, please contact us for help with temporarily disabling AWS MFA by completing this form.

If you are having difficulty enabling AWS MFA for your account by activating your authentication device, please contact us for help by completing this form.

For all other questions, please consult the AWS MFA FAQs.

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