We are here to help and answer any questions you might have. We offer support for the following:
Sales Support Technical Support
Compliance Support Billing/Account Support
Amazon.com Support Login Support
Please complete the form below to reach an Amazon Web Services sales representative. An asterisk (*) indicates required information.
Are you experiencing technical difficulties?
If yes, sign in to the AWS Management Console and submit your request. This requires an AWS Support Plan.
If you are not currently subscribed to AWS Support, see to learn more about the support plans that best meet your needs.
Access information and support related to AWS compliance.
If you would like access to AWS compliance reports, please use AWS Artifact, a self-service portal for on-demand access. If you have questions, please complete the form below and an Amazon Web Services Business Representative will contact you.
An asterisk (*) indicates required information.
Get help managing your account and services.
For Billing or Account Inquiries:
It's much faster to get support via the console, please click the button below to sign in and submit your request.
Are you looking for support from Amazon.com, Kindle or Echo?
Looking to contact Amazon.com or Kindle Support? Visit their site »
Are you having trouble logging in or accessing your account?
For Lost Passwords:
If you cannot login to your AWS Account because you cannot remember your password then the article linked below will help you navigate resetting and recovering your password based on the type of account you have.
For Lost Account Information:
If you cannot remember your login credentials (username, password, and email) then you will need to fill out a request form to receive additional support.
Visit the AWS Developer Forums »
Or try these resources to address frequent questions and inquiries.
Your bill includes unexpected charges »
You have billing questions about the Free Usage Tier »
Troubleshoot a multi-factor authentication device »
Change your account name, email, or password »
Cancel your AWS service »
Penetration testing permission »
