Contact Us

We are here to help and answer any questions you might have. We offer support for the following:

Sales Support Technical Support

Compliance Support Billing/Account Support

Amazon.com Support Login Support

Explore additional support categories >>

Sales Support

Please complete the form below to reach an Amazon Web Services sales representative. An asterisk (*) indicates required information.

First Name*

Last Name*

Email Address*

Please provide your company email address to allow us to route your inquiry to the right contact.

Telephone*

Company Name*

Country/Region *

State *

City

Postal Code*

AWS Account Number

Tell us about your project *

Please include AWS services of interest, use case(s), and/or usage estimations.

I am completing this form in connection with my: Business interests Personal interests

Additional categories of support

Technical Support

Are you experiencing technical difficulties?

If yes, sign in to the AWS Management Console and submit your request. This requires an AWS Support Plan.

If you are not currently subscribed to AWS Support, see to learn more about the support plans that best meet your needs.

Explore Support Options »

Compliance Support

Access information and support related to AWS compliance.

If you would like access to AWS compliance reports, please use AWS Artifact, a self-service portal for on-demand access. If you have questions, please complete the form below and an Amazon Web Services Business Representative will contact you.

An asterisk (*) indicates required information.

First Name*

Last Name*

Email Address*

Telephone*

Company Name*

Country/Region *

State *

City

Postal Code*

AWS Account Number

Questions/Additional Details

Please include a brief description of your request.

I am completing this form in connection with my: Business interests Personal interests

Billing/Account Support

Get help managing your account and services.

For Billing or Account Inquiries:

It's much faster to get support via the console, please click the button below to sign in and submit your request.

Unable to Sign in & Submit Billing or Account Request »

Amazon.com Support

Are you looking for support from Amazon.com, Kindle or Echo?

Looking to contact Amazon.com or Kindle Support? Visit their site »

Login/Access Support

Are you having trouble logging in or accessing your account?

For Lost Passwords:

If you cannot login to your AWS Account because you cannot remember your password then the article linked below will help you navigate resetting and recovering your password based on the type of account you have.

Recover your AWS Password »

For Lost Account Information:

If you cannot remember your login credentials (username, password, and email) then you will need to fill out a request form to receive additional support.

Request Support for AWS Account Credentials »

Additional Resources

Self Service

Visit the AWS Developer Forums »

Or try these resources to address frequent questions and inquiries.

Your bill includes unexpected charges »
You have billing questions about the Free Usage Tier »
Troubleshoot a multi-factor authentication device »
Change your account name, email, or password »
Cancel your AWS service »
Penetration testing permission »

Service Limit Increases

Request a service limit increase »

Report Abuse

Do you suspect illicit use of any AWS product?

Report suspected abuse »

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