How do I recover a lost or forgotten AWS password?

Last updated: 2019-09-03

I forgot the password I use to sign in to AWS. How do I recover or change my password?

Resolution

To reset a password, you need one of the following, depending on how you sign in to AWS:

  • Your root user email address. This is the email address that you used to create the account.
  • Your AWS account number.
  • Your AWS Identity and Access Management (IAM) user name. Your account administrator sets the user name and password for IAM users.

If you can't find any of this information, see I forgot the sign-in credentials for an account—what do I do?

Note: If you know your password, but you want to change it, see Changing the AWS Account Root User Password instead.

To reset an IAM password

If you sign in as an IAM user, your account administrator manages your credentials. If you can't change your own IAM password, contact your account administrator.

For information about resetting an IAM user's credentials as an account administrator, see Managing Passwords for IAM Users.

To reset a root user password

See Resetting a Lost or Forgotten Root User Password.

If you no longer have access to that email address, you won't be able to receive a password reset email. For some strategies that can help you recover a password for an email address you no longer have access to, see I need to access an old account.

Note: Changing the root user credentials (including the password) for an AWS account might also change the credentials for any associated Amazon.com accounts.

To reset the password for an account that you created using AWS Organizations

See Accessing a Member Account as the Root User.


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