Alexa for Business is a service that enables organizations and employees to use Alexa to get more work done. With Alexa for Business, employees can use Alexa as their intelligent assistant to be more productive in meeting rooms, at their desks, and even with the Alexa devices they already use at home or on the go. IT and facilities managers can also use Alexa for Business to measure and increase the utilization of the existing meeting rooms in their workplace.

Alexa for Business: Empower Your Organization to Use Alexa


Improve meeting rooms experience

Alexa for Business lets employees start conference calls using intuitive voice commands. Employees don’t need to use remote controls and manually dial-in to meetings. Employees can just say “Alexa, join the meeting” to start their online meeting.

Enhance employee productivity

Alexa for Business lets your employees be more productive throughout their day at work, at home or on the go. With a few simple set-up steps, employees can link their email & calendars with Alexa. They can then ask Alexa to join online meetings, schedule or re-schedule calendar meeting events, inform meeting participants if they are running late or get work briefings to prepare for their work day. These are Alexa for Business powered features that are available from personal or workplace enrolled Alexa devices.

Voice enable applications

Voice offers a more intuitive way to access business applications. With Alexa for Business, IT teams can build custom skills that add a voice interface to applications such as Salesforce, ServiceNow, or any of your custom apps and services. IT teams can provide rich, personalized voice experiences that redefine the way employees get work done. Custom skills can be selectively enabled in conference rooms or for employees to use on their personal devices.

How it Works

Alexa for Business utilizes information about the devices, user accounts, and skills in your organization. When someone in your organization asks Alexa a question, Alexa uses this information to respond or perform the requested action. For example, when a user says “Alexa, start the meeting” in a conference room, Alexa uses the location of the device, the calendar information for the room, and the type of video conferencing equipment available, all stored in your Alexa for Business account, to start the meeting.

Additional resources

Visit the Alexa for Business Blog to learn about unique use cases, best practices, technical deep dives, and new feature launches.


Learn more about Alexa for Business features

Visit the features page
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