I receive an authorization error when I try to create an Amazon Connect instance. Why am I receiving these errors, and how do I resolve the issue?
If an AWS Identity and Access Management (IAM) user doesn't have the permissions required to create an instance, Amazon Connect returns an authorization error.
Example Amazon Connect authorization errors
To allow an IAM user to create an Amazon Connect instance, make sure that the user has permissions granted by the AmazonConnect_FullAccess policy.
For instructions on how to edit IAM user permissions, see Changing permissions for an IAM user. For a list of the minimum permissions required, see Required permissions for using custom IAM policies to manage access to the Amazon Connect console.