How do I resolve authorization errors when trying to create an Amazon Connect instance?
Last updated: 2021-10-26
I receive an authorization error when I try to create an Amazon Connect instance. Why am I receiving these errors, and how do I resolve the issue?
Example Amazon Connect authorization errors
|"Action not authorized
This action is not allowed by AWS policies!
Please contact your AWS account administrator for assistance."
|"An error occurred while creating your instance.
User is not authorized to perform Check Alias operation."
|"An error occurred while creating your instance. Please try again. If the problem persists, please contact support for further assistance."|
For instructions on how to edit IAM user permissions, see Changing permissions for an IAM user. For a list of the minimum permissions required, see Required permissions for using custom IAM policies to manage access to the Amazon Connect console.