Unusable Authentication Device Please tell us about the problem you are experiencing with your MFA device and provide the phone number we can use to reach you. We will call you within 15 minutes of submitting your request for assistance. If your problem does not require telephone assistance, we will contact you via email with instructions for resetting your device. If your device is associated with an IAM user under your root AWS account, please contact your account administrator for assistance. Problem with Authentication Device*My device was lost, stolen or damaged My device is not working properly - blank or erratic display My device appears to be working but I am unable to sign in or re-sync it My device appears to be working correctly, but I am unable to register it Other problem not listed here Primary Phone Number* Secondary Phone Number Country associated with your phone number* United States Afghanistan Albania Algeria American Samoa Andorra Anguilla Antarctica Antigua Argentina Armenia Aruba Australia Austria Azerbaijan Bahamas Bahrain Bangladesh Barbados Belarus Belize Belgium Benin Bermuda Bhutan Bolivia Bouvet Island Bosnia & Herzegovina Botswana Brazil British Indian Ocean Territory Brunei Bulgaria Burkina Faso Burundi Cambodia Cameroon Canada Cape Verde Cayman Islands Central African Republic Chad Chile China Hong Kong China (Macau S.A.R.) Christmas Island Cocos (Keeling) Islands Colombia Comoros Cook Islands Costa Rica Cote D'Ivoire Croatia Cyprus Czech Republic Democratic Republic of the Congo Denmark Dominica Dominican Republic Djibouti East Timor Ecuador Egypt El Salvador Equatorial Guinea Eritrea Estonia Ethiopia Falkland Islands Faroe Islands Fiji Finland France French Guiana French Polynesia French Southern Territories F.Y.R.O. Macedonia Gabon The Gambia Georgia Germany Ghana Gibraltar Greece Greenland Grenada Guadaloupe Guam Guatemala Guinea Guinea Bissau Guyana Haiti Heard & McDonald Islands Honduras Hungary Iceland India Indonesia Ireland Israel Italy Jamaica Japan Jordan Kazakhstan Kenya Kiribati Korea, South Kuwait Kyrgyzstan Laos Latvia Lebanon Lesotho Liberia Liechtenstein Lithuania Luxembourg Madagascar Malawi Malaysia Maldives Mali Malta Marshall Islands Mauritania Mauritius Martinique Mayotte Mexico Micronesia Moldova Monaco Mongolia Montserrat Morocco Mozambique Myanmar Namibia Nauru Nepal Netherlands Netherlands Antilles New Caledonia New Zealand Nicaragua Niger Nigeria Niue Norway Norfolk Island Northern Mariana Islands Oman Pakistan Palau Panama Papua New Guinea Paraguay Peru Philippines Pitcairn Poland Portugal Puerto Rico Qatar Republic of the Congo Reunion Romania Russia Saint Helena Saint Kitts Saint Lucia Saint Pierre Saint Vincent Samoa San Marino Sao Tome Saudi Arabia Senegal Serbia Seychelles Sierra Leone Singapore Slovakia Slovenia Soloman Islands Somalia South Africa South Georgia & South Sandwich Islands Spain Sri Lanka Suriname Svalbard & Jan Mayen Islands Swaziland Sweden Switzerland Syria Taiwan Tajikistan Tanzania Thailand Togo Tokelau Tonga Trinidad & Tobago Tunisia Turkey Turks & Caicos Islands Turkmenistan Tuvalu Uganda Ukraine United Arab Emirates United Kingdom U.S. Minor Outlying Islands Uruguay Uzbekistan Vanuatu Vatican City State Venezuela Vietnam Virgin Islands (British) Virgin Islands (US) Wallis Western Sahara Yemen Zambia Zimbabwe Security Check By typing the characters you see into the box, you help Amazon Web Services prevent automated or scripted form submissions. This enables us to prevent fraud and abuse so that we may continue to ensure a high quality of service to all customers.