How do I remove a member account from an organization's consolidated bill?

Last updated: 2019-07-26

I want to remove a member account from an organization's consolidated bill. How do I do that?

Resolution

If you're signed in as the master account of an organization, see Removing a Member Account from Your Organization.

If you're signed in as a member account in an organization, see Leaving an Organization as a Member Account.

The master account can restrict which accounts can leave the organization. If you get an error when removing your account from the organization, such as an "access denied" error, contact the owner of the master account. They can remove your account from the organization for you. For more troubleshooting information, see Troubleshooting General Issues.

You might be prompted to provide additional information for the account you're removing from the organization. The following is required when you migrate to a standalone account:

  • Complete contact information
  • Verify the phone number associated with the account
  • Accept the AWS Customer Agreement
  • Provide a valid payment method
  • Select a support plan option

When you remove a member account from an organization's consolidated bill, the master account is responsible for all charges incurred by the member account until the time the account was removed from the organization. The member account is liable for all charges incurred after the account was removed from the organization.

Note: AWS Support can't remove a member account from an organization on your behalf for any reason.