At AWS, we want you to be successful. Our Support plans are designed to give you the right mix of tools and access to expertise so that you can be successful with AWS while optimizing performance, managing risk, and keeping costs under control.
Basic Support is included for all AWS customers and includes:
Customer Service & Communities - 24x7 access to customer service, documentation, whitepapers, and support forums.
AWS Trusted Advisor - Access to the 7 core Trusted Advisor checks and guidance to provision your resources following best practices to increase performance and improve security.
AWS Personal Health Dashboard - A personalized view of the health of AWS services, and alerts when your resources are impacted.