Posted On: Sep 1, 2022
QuickSight Authors can now better analyze user activity; new enhancements to user activity in Topics make it easy for authors to - a. Identify questions that required user disambiguation to generate an answer, b. Filter questions based on whether they were answered or required user disambiguation and c. Filter questions based on the User who submitted the question. Authors can navigate to the User Activity section of a Topic and identify questions that required disambiguation with specific phrase highlighted, they can also filter the list of questions by choosing either “unanswered”, “has user disambiguations” or by typing in a specific User ID.
QuickSight Authors can log in to their QuickSight accounts and click on “Q Topics“ in the left hand navigation and click on a specific Topic to explore it further. Within a Topic, Authors can click on User Activity to see the list of all questions asked by users on that Topic. With the launch of new enhancements Authors can now easily identify questions that required user disambiguation with specific question phrases highlighted. Clicking on the disambiguated question provides details of the question phrase that was disambiguated and the field to which the phrase was associated. Using this information authors can enhance their topic language coverage. If such usage is common across other users of the Topic, Author can add these phrases as synonyms to the field and prevent requiring other users to perform similar disambiguation. Authors can also filter the list of all questions to only those that were either unanswered or required user disambiguation, by the user who submitted the question and analyze these questions to identify opportunities for improvement. Get Started with a Free Trial for Amazon QuickSight Q.